Andersen Physical Therapy

Experiencia negativa: If i could id put zero stars.I had surgery in may of this yr.Stitches out 2 weeks later and sent straight into therapy.First session they acted like they were afraid to touch me.3 weeks later i understood why.My incision opened back up and i stopped going.Here it is december and my incision finally closed back up,in only 5 short months.Im looking at attorneys as we speak.I got pictures of everything for proof

Experiencia negativa: I went there for 6 weeks 2 times a week for a total of 12 visits. During does times only 2 times the receptionist told me I had a deductible to pay. All the other times didn’t get told I had a deductible or got ask if I wanted to be bill for the deductible so I assumed that the insurance cover it. 2 months later I got hit with a bill for $250 for deductible charges. I call to talk to someone about the bill and they told me that I was the one supposed to be asking them if I have a deductible. Since when does a patient supposed to be asking about a deductible. Every time I go see a doctor they charge me for a deductible the same day of the visit or ask if I want to be bill. If they are doing this to other patients sending bills 2 months after their visits for deductible’s and not letting them know they have a deductible when they are been seen is not right and you might be looking at a lawsuit.

Experiencia fantástica: I got help by jimmy in physical therapy evaluation for work opportunity and he was so patient and nice. Great experience.

Experiencia negativa: Went to Andersons for a work physical and I told the guy that I couldn't lift more then 25 pounds and I know the weights were way heavier. The AC was not on, I almost passed out because of heat. But what really set me off is when I told the guy that I couldn't do the task instead of modifying it for me he just laughs at me. I currently work in the health filled and compassion is everything when u work with people. This guy did not have compassion at all and to top it off I was listening to him with other patients and he was laughing and having a good time. Not with me he was rude and unprofessional in my eyes. I need to pass the physical for my new job and I feel like he didn't pass me because of his own opinion and not his professional one.

Experiencia negativa: I go here because it's the only one my insurance covers. I have gone here for 3 different issues and I can't say I've ever felt well cared for. I've had other pt it's with different insurance, so I know the difference. I feel like I'm just a cow in the herd being moved through and out. I've have felt neglected, been neglected, and even after stating I've had no improvement, nothing changed. I have been left behind a curtain with heat for over a half hour. The assistants have been nice, some receptionist, but not others. My latest and current experience has been disappointing. I initially was interviewed by the owner. He seemed bored and perplexed. Telling me that the radiologist had to have yawned when they saw my xray, he commented that the measures my podiatrist recommended where enablers (which are probably true, but kept me out of pain til other measures could be taken)and he said I don't want to be a trip wrecker on my upcoming trip. He only barely glanced at my Achilles area never checked it out. He hmmm'd and haaa'd and didn't seem to have a plan..He walked me backed to a table and told me it was a vip table, but it was just like the rest.(not that I cared) He went and talked to the assistant and I never saw him again. He didn't prescribed an amount of visits or how often. No one explained what they were doing and how it worked. When making another appointment the receptionist seemed to not know how many visits. She said I could come whenever I wanted, but didn't have an answer for me on how often or total number of visits. To sum it up, I do not feel important or cared for. Just someone they can collect a co-pay and collect my insurance coverage. Disappointing and not encouraging. If there was a better option I would go....and I may not continue if things don't improve.

Experiencia negativa: My doctor sent me to Anderson PT on referal for my mid back. I went the first time sat and explained my issue with a physical therapist about the pain just under my left shoulderblade at the spine. Then I was handed off to another person who had me do stretches, then gave me a massage on the pained area. I was sent home with the same stretches to do at home. I went back 2 more times and did the exact stretches I had done at home and received a massage of my mid back at the shoulder blade area. I came down with a cold and had to cancel two appointments. Just before I was going to go back, I received a bill for $565 . I called and asked why I got a bill when this was covered by my insurance. I was told it was denied that I had a workers comp claim on my lower back. I said yea. That was 5 years ago, and for the lower back, they were treating me for mid/upper back. I was told by Anderson billing that I needed to call my insurance company to clear it up. I did, and my insurance said all Anderson needed to do was change the code to show what body part the worked on. I explained this to anderson, and they refused! I called my referring doctor, and he stated he put in the code for the closest area. That fell under the lower back, but he included, it was not workers comp related. Again, I called insurance and was told, "All they have to do is change the billing code, but good luck, they probably won't because they get more $ if they leave it" and insurance was right. I got stuck with a $565 bill next step IS TO FILE COMPLAINTS WITH, BBB,CDA, APTA AND THE FSBPT.

Experiencia negativa: Went in for a work physical and one of the PT's had me lift inappropriately and I injured myself because of this. They did not have the correct equipment for my size. I'm very small. And instead of trying to accommodate me, the therapist made me lift inappropriately. I would not recommend this place.

Experiencia negativa: Very poor treatment. My husband had treatments for lower back pain. He needed training to make his back stronger all he had was some strecth exercises lying down. His Therapist which I am sure is not a certified Therapist. She was coughing the whole time and kept drinking. Why would you come to work sick knowing you work with a lot older and sick people. Anderson Therapy should not put patients at risk. I have COPD hope I don't get sick right now. They should test their employees for Covid and when they sick coughing wear a mask and stay home. Continued from yesterday What you answered must be a lie that your worker tested negative because I tested positive today .

Experiencia fantástica: Staff was very friendly and extremely helpful. Every time I came in for my appt. Cheryl always greeted me by name, with a smile and made me feel important. Not once have I waited to start my treatment. I have been doing my therapy in the pool. I have to say that Drennan and Cynthia are extremely knowledgeable and truly care about my recovery. Both girls pushed me at a rate I wanted to go and without them I don't believe I would have came this far. So thank you girls so much!!!!! Danny is my overall Therapist and he is wonderful!! I came in to Andersons for one specific thing and he went above and beyond to get me additional help. Thank You all again, I would highly recommend Andersons

Experiencia fantástica: This Establishment is very nice clean the employees are great very down-to-earth make you feel very welcome and very knowledgeable of what they do I highly recommend it to anyone who has issues and in need of physical therapy.

Experiencia fantástica: I've been going to Andersen PT since 2009. I often recommend them to friends. I feel like most of the people there are family. Great, professional service to their patients.

Experiencia fantástica: Such a nice and relaxing atmosphere for those anxious if this is going to hurt. I've been to other places and been sore three days after every session. It's now time to figure it if aquatic physical therapy is the way to go. I am hoping it's less painful with less resistant in the pool.

Experiencia fantástica: Such a nice and relaxing atmosphere for those anxious if this is going to hurt. I've been to other places and been sore three days after every session. It's now time to figure it if aquatic physical therapy is the way to go. I am hoping it's less painful with less resistant in the pool.

Experiencia fantástica: Awesome facility to rehad ur tight sprange muscle..Richard

Experiencia fantástica: Awesome facility to rehad ur tight sprange muscle..Richard

Experiencia fantástica: Today was my first day and so far they have been so helpful and accommodating!!!

Experiencia fantástica: Anderson PT very professional and friendly. After my complete knee replacement I went there and Lane Landes start working with me. He was very patient and helpful. In short time my knee start feeling better. I definitely recommend this Physical Therapy.

Experiencia fantástica: Just wanted to thank Anderson therapy for great service and the staff Fernando Freddy and Andrea for working with me and giving me good therapy and good results thank you very much keep up the good work

Experiencia fantástica: My husband recently finished 6 weeks of physical therapy with Andersen Physical Therapy. We both are pleased with his progress. Lisa was his physical therapist and Lauren his PT Aid. Both were caring, patient, professional & friendly.

Experiencia fantástica: Been t there 4 times and seen improvement on my stiff shoulder , was going to chiropractic, but really needed was physical therapy to help stretch the muscles and nerves.. my experience was good. It’s clean and staff are friendly.. you get an exercise plan to work at home.. they gradually add new exercises.. would definitely recommend..

Experiencia negativa: No 0/10 do not reccomend. Go somewhere else. Staff too busy flirting than doing their jobs and place was dirty. I wouldn't go back if they offered me a million dollars it's not worth it.

Experiencia fantástica: I am so happy I got sent here!! I went to Golden Bear before and they do not know what they're doing do not go there! come here they have the best occupational therapist alive she's amazing and her team is also amazing! I could not be happier they've helped so much definitely come here they're amazing!!! :)

Experiencia fantástica: After having a 3rd and major shoulder reconstruction surgery i needed to find someone who specialized with shoulders. John Anderson is the guy you want to see if you are healing from a surgery. He knows what he is doing and wont over do it. Without him and Anderson Physical Therapy i wouldnt be where i am now. i am very greatful for his help and the help of all his assistants. Everyone in there will know you by name even if they dont work with you, which also makes it nice. This is a great family business that knows what theyre doing. I will suggest everyone goes here that needs any kind of physical therapy! 10/10

Experiencia negativa: If you are looking to actually heal and progress, I would highly recommend finding another physical therapist as you will only see her 3 minutes of the time and will provide you with no means of healing.

Experiencia fantástica: Es muy bueno y te ayuda bastante las terapiad en este lugar

Experiencia fantástica: I've been going for about 6weeks 2x a week. John & his are always doing their best 2get me up & going & I've definitely seen the progress. Marianna is a very helpful & enthusiastic member of their staff & does a Great job along with Michelle & Hannah. Lady's at check in desk are Always friendly.

Experiencia fantástica: Andersen PT is great. Everyone is pleasant and helpful, and my Achilles feels a little better each day now!

Experiencia fantástica: Un personal muy profesional. Mariana y Andrea son muy pacientes y atentas. Asen tu session muy agradable.

Experiencia fantástica: What a great staff,so very helpful and friendly.Thanks for being so nice.Always looked forward to my therapy appointments. Thanks again Bernard Yedinak.

Experiencia fantástica: Was recommended by my doctor to go here and they were great. Wonderful people and service.

Experiencia fantástica: Not believing much in physical thetapy I was not sure what I was in for....just following Dr's orders. My experience was awesome. They are very professional and the aquatic pool therapy with Laurren and Ashley was very helpful, they know what they are doing. I went in with alot of pain in my knee and now I am 95% pain free.....it really worked. The aquatic pool is awesome and clean and also the dressing rooms and shower are kept clean. Thumbs up to Lauren and Ashley.

Experiencia fantástica: My father at 80 years old has been able to start driving long distance..prior to coming here my father was in able to walk let alone due to back surgery that almost left him bed ridden..this a family owned and they are dedicated to helping people achieve success and health