Valley Skilled Nursing Center

Experiencia positiva: I was there twice and they were were well cared for handsome wrestling sleeping g some were talking g with family

Experiencia negativa: Back in March of 2024 my Grandmother got placed here for her rehab after a knee replacement surgery. This place is VERY rundown, all the occupants are too loud with no courtesy for others that would want some quiet time. One of the CNAs told my grandmother that couldn't have her inhaler when taking a shower, even though she was almost in the midst of an asthma attack. My Aunt requested that they call her if ANYTHING is done that she should know about, and they NEVER called her. The last straw that made us all angry and have to take her out of this place, is my Grandmother had a doctor's appointment, which is fine, this place had transportation for her, and that's great, but they never went back to pick her up. She was at her doctor's office for over 4 hours just sitting there and waiting to be picked up. After that we had to take her out of this place and just bring her home. I 1000 percent DO NOT recommend this place. None of Nurses here seem to care what you have to say when it comes to your loved one.

Experiencia negativa: My aunt was here recently not only was money taken from her purse after she passed away but I believe she passed away from being neglected I don't know why they sent her here if she was that sicki just spoke with her my aunt visited with her and five hours later she passedi believe she was neglected her hair was so natted and under her neck was filthy with dirt like they hadn't showered her in days this place is sick and something should be done about it my aunt told me she did not want to go there

Experiencia negativa: My mother passed away July 21, 2024. She had $100 taken from her wallet. The pink post it said her name and amount of money she had but was perfectly ripped off. My aunt has visited 5 hours before her death and can verify she had all of it at that time. God bless

Experiencia positiva: The people were all very good. Each and everyone of them went out of their way to make sure I was comfortable, that all my needs were met and that I got to my doctor's appointments on time. I love each of them and appreciate them more than they'll ever know. I would recommend this facility to everyone. The physical therapy that I required for my foot/ankle area for to 2 fractures was planned out and done gradually enough that before I knew it I was walking everywhere! I will miss the staff dearly as they were each an inspiration and I've grown to care about each of them deeply. Now for the reason for the 4 stress instead of 5. I had to return to the hospital for several days. While I was gone the scissors my mom gave me disappeared, as did my favorite shirt and my shampoo and conditioner. The shampoo and conditioner disappeared with in a few days before I left. It is a great place but get a locking suitcase and sleep with the key around your neck. It broke my heart that someone stole from me. I hope they get caught. Who knows what else they've taken from the other patients staying there! So terribly sad. The food is delicious most of the time! Creative menus, good food, and plenty of it. The person that makes the coffee during the week, needs to let someone else make it. It's awful until the weekend, then it's delicious! Sorry, but it's true.

Experiencia negativa: They don’t answer the phone, nor do they have voicemail. It is very troubling

Experiencia negativa: A family member was transferred to this facility after knee replacement. She was transported by the facility to a scheduled follow-up dr's appt, BUT they "forgot" about picking her up. It took another family member to figure out that she had been forgotten about. She was basically abandoned...the patient is 78 yrs young. How does that happen?

Experiencia fantástica: I would like to share what I observed while my sister was recovering at Valley Skilled Nursing Center. She was transferred there after surgery on a broken femur which required a steel rod. She was welcomed by the director then her skilled nursing team including her dietitian, physical therapist, occupational therapist and social worker. All coming together to plan her recovery. She received pain management as well as PR & OT daily as well as diet plan for her special needs! We are both very grateful to staff for the excellent care she has received during her stay there! And she had been receiving visits from wound care for over one year and within 2 months of treatment here her wound closed and was healed. I think Valley Skilled Nursing Center is the very best available care in the area! Both care and attitude of staff is a credit to the leadership of the director. What a blessing! I’ve visited many friends recovering in other rehabs since 2017 since I moved to Active Senior Living see recovering friends! Ammon, your the best and I wish you success in all your endeavors❤️

Experiencia fantástica: CNA Martha extremely profession and caring. Juana Duran inDirector of central supply, very supportive. The facility is very clean smells very good. His Nurse today Anna RN very informative, caring and exceptional work. I recommend this facility to those who needs continuous nursing care. Michelle Reed

Experiencia fantástica: This place it was great to stay they give me a good care.

Experiencia negativa: My friend was in here after having a double heart bypass and I was on the phone with her one day and she rang for the nurse it took over 2 hours for the nurse to come I don't recommended this place to anyone

Experiencia fantástica: Ammon & his doing well to take care of the residents compaire to the others in town. Therapy staffs are amazing.

Experiencia negativa: This place could be very bad for people who need attention. My father was admitted at around 5pm. I came to check on him at 7:45pm. He had only diapers and some sheets on . But what alarms me is that no one gave him any fluids . I was concerned so the following morning I came and still no fluids he’s so bad and weak we called 911 had him back in the ER. This place is for younger or more functional folks. A death sentence for the old and or weak.oh yeah, this skilled nursing facility has no defibrillator. 911 operator asked if staff had one and staff said no defibrillator. Furthermore, my dads TV was broken, just depressing. Really wired staff when my father was there a cna was very attentive, but when you leave so do they. Sunday afternoon I receive a NO ID OR BLOCKED NUMBER. They called me and actually wanted me to come down and complete admission so they can get paid. I said no so she said, ok I can mail it? I gave address and before hanging up she grunted “ hungh “ like I got you. Really rude unprofessional. You really think I want to help you after your staff ate his KFC and left him for dead!

Experiencia fantástica: I have been the Administrator at this facility for 1 year now, I can’t tell you enough about what a great group of staff we have here! We are always willing to help and make sure everyone is rightly cared for! Please please if you have a concern you can reach out to me personally and I’d love to help you through your concerns.

Experiencia negativa: Dont take any loved ones here! under staffed and they keep stacking patients. New nurses and cna's every other day and they dont share information about patients which leads to no personal care. little to no physical therapy and they rather put briefs on a patient than help them to bathroom. wish this place would be shut down

Experiencia negativa: This place is terrible . I would not send anyone to this place ......

Experiencia negativa: Don't ever leave any of your loved ones here I heard the horror stories that these people put my mother through how could you sleep at night shame on you

Experiencia fantástica: So grateful for these caring people who do so much to serve and care for residents.

Experiencia fantástica: Ammon Rasmussen the Administrator is great, on top of things and gets answers. He has helped so much. Always available for questions and support. Thank you Ammon for all you have done. The nurse Shanaee is awesome. She found my surgeon and made my appointment for my pre op. She went above and beyond. Thank you for all you do. The staff at Valley skilled nursing center is great. Thank you all.

Experiencia fantástica: My friend and former neighbor is here. He is finally getting therapy and treatment and is improving. On my last visits, the food seemed good, the patients well-cared for, the staff is attentive, professional and friendly. The other guests, and his roommate, seemed content and comfortable. My friend says he is happy there and it is a big improvement for him. The area was clean.

Experiencia fantástica: My step dad has been in this facility since May 2018, The nursing, cna, food service and social services staff are excellent in what they do. We like the cleanliness of the facility and appreciate their kindness.

Experiencia positiva: not currently open