BreakThrough Physical Therapy, Wellness and Sports Performance

Experiencia fantástica: I worked with Enrique and Stephen, they were really knowledgeable and helpful. They were able to pinpoint specific weaknesses and they gave exercises to help with it. I love seeing improvement in my current pain levels and managing my activities better.

Experiencia fantástica: Cerita was a pleasure to work with- always friendly and professional, and made sure I was being challenged enough to make progress. Thanks to her I had a quick recovery and am pain-free. I highly recommend choosing this facility and Cerita as a therapist.

Experiencia fantástica: I worked with Stephen on a tennis elbow issue I was experiencing. I took a few sessions to pinpoint the exact cause and determine the right treatment, but I'm very satisfied with the outcome. The issue is now completely resolved, and I can get back to training at the gym. Working with Stephen was a pleasure. He's a true professional with a wealth of knowledge and a kind, supportive attitude. I highly recommend Stephen and BreakThrough!

Experiencia fantástica: I worked with Lopa and Elizabeth for lower back pain during pregnancy. Their recommended exercises helped a lot to alleviate the back pain and strengthen pelvic floor during postpartum.

Experiencia fantástica: "Very helpful for Vertigo. Worked with Ruchira Kamat who was able to use an exercise technique to reset the inner ear crystals. Moving forward getting to see a PT asap is very important

Experiencia negativa: We were charged $179 for a visit with no outcome. It’s like going to a restaurant and walking away after reading the menu. F R A U D!!!

Experiencia fantástica: "Thank you to your great Team! Special thanks to Stephen who spent most of the time with me. I've torn ACL in November, of that time I was walking with crutches. Today, after 7 months after surgery I can again do hikes and carry my 5 year old son on my back. I can run, swim and jump again. I am very grateful for all the work, time and patience you have for me. I wish you all the best! For new patients; just don't give up and work hard! Thank you!

Experiencia fantástica: I had a great experience at BreakThrough Therapy. Sahana and Ruchira were my therapists and I was seeing them twice a week because of my shoulder injury. They worked on resolving the shoulder issues and also showed me exercises strengthening weak muscles around the shoulder. Sahana and Ruchira and the rest of the staff were always friendly, helpful and making sure I was comfortable. The online portal with the videos of the recommended exercises is a great help too. I highly recommend BreakThrough.

Experiencia fantástica: From PT, I have incorporated exercises to strengthen my shoulders and are aware of its current range, which helps me avoid potentially injuries. Hopefully, after more work I can get my shoulder strong enough to have the full range of motion. Leanne was very helpful in selecting the right exercises and was very positive.

Experiencia fantástica: I had foot/ankle sprain with 4 micro fractures, ligaments and tendon sprain. My therapist was Ruchira. She worked on my foot/ankle sprain and balance. She is fun; very knowledgeable; and truly cares about me getting well and it showed in her interaction with me. She took the time to show the correct postures for the exercises so that they will target the right muscles without getting hurt. The exercises were incrementally harder each time, so I can improve. Most of all, she took the time to listen and validate my concerns along the way. Before long, I was back to normal walking. She put exercises on the portal, so I can access them at home. I am so thankful for her and I know who to go in the future. Not only my physical therapist is awesome, all the care team were kind, professional and quick in meeting my need. Thank you so much !!!

Experiencia fantástica: I had an outstanding experience at BreakThrough working with Stephen Lee as my physical therapist. Stephen and I began working together both before and after a total knee replacement surgery, and he helped me both with preparation for the op and through the various stages of recovery. I found Stephen to be extremely knowledgeable, communicative, and receptive to my goals--not to simply recover from the surgery but to prepare for a return to sports and athletics. I have made outstanding progress, far beyond my expectations, and I credit Stephen for his hard work and attention to detail. I'd also like to give a shout-out to the aide team, all of whom were extremely nice.

Experiencia fantástica: My leg muscles were very weak due to aging and atrophy and it hurt to simply walk and bend down. Since starting therapy at BreakThrough and doing my exercises 3 times a week for the past 6 months, I am much stronger than before and can now walk, play golf and tennis much better with little to no pain. Many thanks to Stephen for his great help, information and advice. I truly appreciate his professionalism and experience and I actually looked forward to my PT sessions!

Experiencia fantástica: Lopa helped me loosen a tight hamstring. I particularly liked the strength evaluations on my legs. She could be mean though, with intensely challenging balancing exercises. Emmanuel was nicer.

Experiencia fantástica: "I came here for prehab before an MCL reconstruction, TO and Patellar osteochondral allograft, and I had a great time. Lopa helped me regain strength and ROM, and everyone was friendly + knowledgeable. I strongly recommend BreakThrough PT!"

Experiencia fantástica: Able to move without worrying about back pain. Play more with kids that includes moderate running, very happy with the progress! Great therapists.

Experiencia negativa: Don’t waste your time. After multiple calls and taking all details I was told that they cannot take my case because my symptoms appeared after vehicle accident. It’s ridiculous. They should be helping patients to treat condition and not deny help. Please update your website in bold to not call you and waste time if symptoms appeared after vehicle after an accident.

Experiencia fantástica: I can now lift 10 lbs, drive comfortably for 10 miles/day, exercise 3-4 days a week, do ~10-15 mins cardio, cook meals, and drive to work. Lavanya (PT), has been amazing to work with. Enjoyed her style of teaching, knowledge, and patience. Highly recommend Breakthrough!

Experiencia fantástica: Great facilities and full set of amenities to help with both strength and recovery. My PT, Cerita, was amazing and built a great program that she continually evolved along my journey in order to get me back to being able to do full activities from pre-injury. She was wonderful to work with and was invaluable in helping my recovery.

Experiencia fantástica: Breakthrough has been awesome but a huge thanks to Steven Lee. He is truly amazing and saw me through two therapies. I am amazed and incredibly thankful to him.

Experiencia fantástica: I cannot say enough good things about Breakthrough Therapy, and especially my therapist Enrique, whom I saw for both my hip and back. To be honest, I had seen a therapist in the past for my hip, so I was a little skeptical that he would be able to help me. I couldn’t have been more wrong. Enrique is extremely knowledgeable and took the time to explain the rationale for every exercise he prescribed. Before long, I was back to running pain-free. He has also given me a toolbox of exercises for the future, should my hip or back pain flare up again. Most of all, Enrique took the time to listen to me and validate my concerns/frustrations. Thanks to his expertise and guidance, I’m (mostly) back to doing the things that bring me joy. Enrique is, far and above, the best physical therapist I have ever worked with, and I am incredibly grateful for all his help. I also want to give a shout-out to the office staff. From day one, they were kind, organized, and professional – often greeting me by name when I checked in!

Experiencia negativa: The experience is awful! I never successfully rescheduled my appointments because they never answered the phone even during working hours! The payment is unclear! The amount you need to pay is not just $15 for each service. I received a bill saying I have a balance after two months since my last service!

Experiencia fantástica: Months of therapy on my shoulder were worth the effort, pain, time, and money. Worked with Nate almost exclusively, and he never gave up on explaining and revising his approaches to my lingering problems. He along with the rest of the staff were always welcoming, helpful, and friendly. I can easily recommend them to anyone, but people need to be aware that putting their own time into "homework" exercises is just as important as what goes during physical therapy visits. Their online portal and mobile app make it easier to "do the work" without having to remember everything taught to you during your sessions.

Experiencia fantástica: I came in with a running injury to my knees while training for my first marathon. I saw Stephen Lee for a few months and he helped me recover and strengthen weak muscles. Not only that, I was able to complete my first marathon injury free and feeling stronger than ever. I had a great experience working with Stephen. He is very professional and easy to work with. Just make sure you do your homework and follow through on your exercises! Thank you Stephen!

Experiencia fantástica: I had great experiences at BreakThrough in Sunnyvale. Every staff member was always kind and helpful, and my physical therapist Nate Morla was very patient and hard working. Only complaint is he was too popular and difficult to make new appointments! I attended his sessions over months in 2023-2025 for back pain and left thigh problems, and I successfully graduated.

Experiencia fantástica: Therapy for lower back pain was very affective. Lopa is a great therapist. She took the time to assess my needs and prescribed an effective personalized exercise treatment plan. I highly recommend BreakThrough Physical Therapy and especially Lopa

Experiencia fantástica: A long-overdue review for Breakthrough Therapy and my amazing pelvic floor therapist, Lopa Chitalia. This might be TMI for some, but I truly believe it’s important to shed light on the real issues women face post-delivery. I started working with Lopa nearly two years after giving birth, when I was still struggling with bowel movements, back pain, pelvic pressure, and overall discomfort—just walking or sitting for long periods was difficult. I also had a lot of anxiety around bowel movements, which created a kind of disconnect in my body. I had lost the coordination needed for something as basic as going to the bathroom without pain. Lopa was incredibly patient and kind. She explained what was going on in a way that made sense and never made me feel rushed. We started with the basics—like diaphragmatic breathing—and slowly worked toward expansion and relaxation, managing anxiety, and finally, rebuilding strength in my core and pelvic floor. I still have occasional flare-ups, but I’m in a completely different place now than when I started. I actually looked forward to my sessions with her—not just for the physical progress but because she was so supportive emotionally. She gave me the reassurance I needed to believe things would get better—and they did. If you’re a mom dealing with similar postpartum issues, I highly recommend working with Lopa. Honestly, I wish I had started seeing her before and immediately after delivery. She’s a game changer. The only issue is Lopa is pretty booked so it’s hard to reschedule with her. But breakthrough office helps with it as much as they can!

Experiencia positiva: Update -- Billing finally returned my call and cleared up that in addition to the copay from my insurance, BT charges a $15 fee per visit. I happened to witness another customer who was frustrated and also unaware of the $15 fee. While the office staff explained that this was clearly communicated at the outset of therapy, it seems it may not be clear enough as evidenced by other reviews and my experience. There are 2 parts to this review 5 stars for therapy and <1 star for insurance and billing. 1. Therapy. My physical therapist, Stephen, was excellent and he really helped me with my tennis elbow. 2. Insurance and billing is terrible. It is not transparent at all. I tried to reconcile the amount I paid with the amount my insurance (which is supposedly in network) paid and the difference was $200! According to the EOB from insurance I should have paid ~$450... which by the way is still high for ~10 sessions. But I paid $650 to Breakthrough. When I called the billing office and left multiple voicemails over 10 days, no one even bothered to call me back. This is terrible customer service. I could not continue my sessions without any idea of how much I would be paying. It's unfortunate that with good therapists, a nice facility, and convenient location, they can't conduct good business.

Experiencia fantástica: Therapists and reception staff were very helpful in understanding the billing, being flexible with scheduling, and tailoring a recovery program to my needs and my abilities. I am so grateful to the staff here because I have made a full recovery and I have tools for continued health that I can use throughout my life.

Experiencia negativa: After onboarding, every time I called or emailed them, never got response. I called at least 5 times in different time and different day. No smooth communication. And after the first time treatment, my ankle got much worse. Before if I walk less than 5 minutes, my ankle didn't hurt, but now once I walk, my ankle hurt a lot Also after I did one time "evaluation", they wanna arrange another evaluation in the following time and told me the one you did is not evaluation. "That's the front desk's mistake. You should not call it evaluation". The Worst experience ever! Never go to this place!!

Experiencia fantástica: Thank you for your incredible care and support throughout my recovery. I truly appreciate everything you have done to help me get back on my feet!

Experiencia fantástica: I was recommended by my Stanford doctor. I worked with PT Enrique initially for 5 sessions for my sciatica. He completely cured me the problem within 3 weeks. The overall facility was great, but I did have some problems with their billing (and I still couldn’t figure out the problem). Anyway I highly recommended this place for any PT work you need, and make sure your insurance covers all the sessions.

Experiencia fantástica: When I was first referred to PT, a podiatrist who looked at my ankle gave me a packet of paper with home PT ankle exercises. When things didn't improve, I went to an Sports Orthopedic Doctor, who explained that I probably needed in person physical therapy. I sought out PT at Breakthrough because I had torn 2 ligaments in my lateral ankle - I had a pretty bad ankle sprain essentially. I was definitely skeptical and thought that in person PT would be just as effective as a "better" paper packet of home exercises. However, working at Breakthrough PT was one of the best things I could have done with my health.I started working with Breakthrough PT at the end of October. My main PT was Enrique whom I worked with once or twice a week up until my discharge in the end of January (but I was also seen by Lee and Nathan once or twice if my schedule didn't allow me to see Enrique). Enrique helped me in many ways. Through his communication and establishment of care during my initial evaluation, he easily helped create an environment where he provided encouragement while also being honest. There were moments when I would be hesitant about something and he'd nicely but firmly tell me that I had more strength than I thought and limitations I had been putting on myself were purely mental. There were also moments where he provided caution and let me know that my body/ankle wasn't ready to do what I wanted yet. He also helped me find ways to make sure that I was able to continue to work on my PT outside of work. He kept my exercise program updated regularly, taking out old exercises, replacing them with new ones, or leaving some older ones in if I still needed to work on the fundamentals. Now, after discharge, I feel healthy, strong and equipped to continue my healing progress on my own. Enrique and the Breakthrough PT staff helped me by providing the tools I needed to continue my care on my own. I'm now a week out since discharge, and already I've received 2 follow up calls, 1 by the front desk staff checking in on the billing/discharge paperwork side to see if I needed any support with that, and 1 from Enrique, asking to see if I had any questions and ensuring that I still felt comfortable with my plan of care and healing after being discharged.Overall, my experience at Breakthrough PT was an incredible one. Billing was efficient, the front desk helped check me in and out, was transparent about the co-pay and insurance policies/fees, and answered questions patiently when I didn't understand certain bills. Enrique, Lee, and Nathan were all able to seamlessly provide me care that I needed - even though I hadn't regularly seen Lee or Nathan I could tell that they all conversed with each other and were on the same page with my care. There was even cool ice and stimulation sessions, which in the beginning of my visits when my ankle was more swollen, made it feel stronger after feeling sore working on it during the PT session. One of the technicians/PT assistants that worked there, Darren, remembered my name from the first session and continued to check in and ask about how I was doing. For those seeking physical therapy, I would highly recommend Breakthrough and will definitely go back to them (knock on wood) if I get injured again!

Experiencia fantástica: I highly recommend Breakthrough! They are an awesome team. Stephen was my main physical therapist. He has been guiding me throughout my recovery process from a knee injury. It was a struggle in the beginning for me, but Stephen helped me every step of the way. He ensured that I was comfortable and still motivated me to stay committed to my exercises. His suggested exercises were thoughtfully tailored to target exactly what I needed, making a significant impact on my recovery. I highly recommend Stephen and Breakthrough Therapy for anyone in need of physical therapy. His guidance have made all the difference. I’m so grateful for his help.

Experiencia fantástica: I have worked with Lopa and Emmanuel since October to recover the range of motion in my neck and upper back. My goal was a set of exercises that could build and maintain my neck health. My neck improved tremendously and I now have a practical exercise program to maintain my neck health. Lopa and Emmanuel were very responsive to my issues and very knowledgeable.

Experiencia fantástica: Lopa did a good job fixing my issue!

Experiencia fantástica: Stephen has helped me a lot in my back pain recovery and he is very knowledgeable and helpful

Experiencia fantástica: Awesome place to get back in the saddle again! Their PTs are excellent at diagnosing and determining best therapy route. I had a triple fusion in my lower back and to say the least was very painful and I had nerve damage in my left leg. Ive got most of my feeling back in my left leg and pain is minimal now. They taught me how to walk correctly and had several exercises that helped out alot

Experiencia fantástica: When I started with BreakThrough I was low on confidence with the procedure I had on my elbow. I was not sure if I would be able to get full recovery. With visits to Dr. Ruchira, I was able to get my confidence back and handle my daily chores as usual. She helped me improve my elbow utilisation but also my shoulder and core body strength. With regular measurements, I was able to see my improvements. Dr. Ruchira pushed me to do better along the way. Thank you for helping me get my strength back.

Experiencia fantástica: I hurt my neck during training and hoped that it would resolve itself after a few days. Unfortunately, it was still there after a couple months and it was getting worse. BreakThrough had availability almost immediately whereas my in-network provider would not be able to see me for 5 months! Throughout my time with BreakThrough, I was very fortunate to have Nate Morla as my PT. He is extremely knowledgeable, kind, and friendly. Time spent at PT was enjoyable and I always looked forward to my visits. After a bit of trial and error we found out the root of my issue and after that we were able to make constant progress on it week after week. Before seeing Nate, I had a lot of anxiety about whether my neck would ever get better. It was such a relief to start seeing progress. Now the pain is completely gone and I am as good as new! BreakThrough also has excellent administrative staff who are friendly and very quick to check you in and respond to inquiries over mail and phone. Overall I was very happy with my entire experience with BreakThrough. When it comes to health, it’s important to make effective and quick decisions. I would highly recommend BreakThrough and would particularly recommend working with Nate. If it weren’t for them, I would just now be starting with PT and who knows how bad my neck would be then, and how much longer it would take to heal.

Experiencia fantástica: After having hip pain for many months, my doctor suggested that I go to Break Through Physical Therapy. I ended up working with Nate Morla and he helped me tremendously. As I am a fairly active person and was preparing to do a 60 mile walk, I didn't have the option of resting while I was healing. Nate did a great job of working with my current fitness levels and helping me incorporate exercises that I could realistically do during my busy work week. He also kept adjusting and trying new things when things weren't working. Nate was kind, supportive and friendly. I would strongly recommend working with him. I would say, that my ranking would be a 5 for Nate and a 4.5 for Break Through itself. One of the reasons for this is that I felt like I was reminded way too many times of the financial burden I would incur if I had to cancel at the last minute or less than their given time frame. It just felt like overkill. While I recognize why they are doing this (time is valuable and they don't want to have empty appointments while they have a wait list--I was often on Nate's wait list because he was so fantastic), it just felt like too many reminders to me. Also, I often was the first appointment of the morning and sometimes there was no one there when I arrived and other times, it felt like I was bothering the person checking in--just not super welcoming. Other than that many of the people were great and very helpful, hence my 4.5 rating of the office staff.

Experiencia fantástica: I always get the best of care from Breakthrough Therapy. I have been a customer of theirs since they started 24 years ago and would highly recommend their services, most recently from Stephen and Enrique who really helped fix my neck and shoulder!

Experiencia negativa: Worst billing ever , they will do fake appointments and bill for no show up, this is true even if your insurance coverage 100% , they will bill you some random fees like service fee. WORST EXPERIENCE EVER With billing’s. DON’T WASTE TIME with these guys.

Experiencia negativa: Worst service ever, they bill service fees apart from co pays even if your insurance 100% covered, they wont allow you to reschedule they will say it will fall under no show and bill no show up fines which is more than co- pays.NEVER RECOMMEND THIS, please avoid. its very frustrating.

Experiencia fantástica: I’m a personal trainer and have worked with physical therapists for client referrals and for my own rehabilitation for years. I’ve recently started working with Stephen and Lopa for separate issues. These are two of the best PT’s I’ve ever worked with. Their admin staff is also tremendously professional, second to no other PT office I’ve worked with.

Experiencia fantástica: I went to Breakthrough after an L5-S1 fusion. My therapist Lopa was incredibly kind and patient with my progress (I had a ways to go). She explained each stretch very carefully to me and the body mechanics behind each one and how it was going to help me. She was careful not to push me too far due to the surgery to prevent injury. She also made sure she explained how I should handle day to day issues - sitting for long periods, driving etc. I would go back to Breakthrough and to Lopa without hesitation. I was also seen by Ruchira and Lavanya a few times and they were both also incredibly helpful to my progress. Thank you, Breakthrough and team for helping me achieve my goals!

Experiencia fantástica: I was offered excellent care by both Elizabeth and Lopa the two times I’ve had to get PT.

Experiencia fantástica: I was experiencing hip pain while walking and I scheduled an appointment with Stephen Lee because he came highly recommended and I was very satisfied with his work. He was very thorough with his examination of my range of motion, strength, pain, etc, and after several sessions I could see a big improvement in my condition. He also adjusted what he was evaluating as I progressed because whenever something got corrected the problem moved slightly elsewhere due to how I had been compensating with other muscles. He kept examined how I moved and helped me with exercises, stretches and body awareness to help me prevent reoccurrence. I will definitely go back to him for any future needs. I liked the ease of scheduling and the text reminders. The staff was always very friendly and professional.

Experiencia fantástica: Thank you so much Nate Morla and Breakthrough team for taking such great care of me over the past few months and for helping me recover. I needed PT for two separate injuries (Shoulder and Quadricep). I was apprehensive about PT to beging with. However, the moment I spent one session with Nate, I knew that I'm in safe hands and built confidence that I'll recover fully. Nate identified the issues right away. Nate is soft spoken, a great listener and was able to go more intense or easy based on my physical condition on that day. He followed up on the PT exercises that he carefully tailored based on how comfortable I was. That helped me keep up with the recovery process. He also knows when to push and what exercises are effective for me. The re-evaluation and appointment scheduling proesses are very smooth and helped me schedule my sessions easily. I highly recommend Breakthrough PT in general and Nate in particular!! Thank you again Nate and Breakthrough PT.

Experiencia fantástica: All the sessions were both effective and highly educational. Although progress was initially slow, the team shared a clear game plan and emphasized the importance of patience and consistency with sessions and exercises. This approach significantly helped me rebuild strength in my left shoulder within 8-10 weeks. I’m grateful for the incredible staff (Stephen and Emmanuel) and would highly recommend their services!

Experiencia fantástica: I cannot say enough amazing things about my experience with Ruchira at Breakthrough Physical Therapy.  I was unable to bear weight on my right wrist for about 5 years, and finally decided to try PT.  Through a comprehensive series of tests & exercises, Ruchira methodically and patiently explored all possible sources of muscle & nerve pain (it was very unclear where the pain was originating from), and eventually pinpointed the source of the elusive pain in my ring-finger tendon.  She taught me how to mobilize, massage, stretch, and strengthen that area, resulting in total elimination of pain and ability to bear weight in my arms -- I can finally do yoga again after many years!  Not only that, but she identified the root cause of my wrist injury -- shoulder blade muscle weakness & instability -- and coached me through a series of targeted exercises to gradually strengthen that area.  Thanks to her help, I'm hoping to be able to eventually lift heavy weights, something I never thought my body could handle!  I've since been discharged and have switched over to a Breakthrough Wellness Package (which they allowed me to purchase at a discounted rate), and still see Ruchira twice a month or so -- I've realized I cannot live without her!  She has helped me troubleshoot other aches and pains in my jaw (TMJ pain), neck, ankle, & hips -- she's always able to identify the root cause and provide exercises that significantly help, every time.  I've learned so much from Ruchira -- she has this incredible knowledge of the body and how everything works together holistically.  She also has such a warm & friendly personality!  I'd recommend that anyone with muscle, tendon, nerve, or any type of pain book an appointment with Ruchira!

Experiencia fantástica: I can’t recommend Lopa enough! I was struggling with vertigo, and after just a few sessions, I felt like myself again. She took the time to listen to my symptoms, explained the treatment process clearly, and made me feel comfortable throughout. I walked out of each session feeling better and more confident that I was on the road to recovery. If you’re battling vertigo, Lopa is the person to see. I’m so grateful for the care and expertise.

Experiencia fantástica: Back pain has been bothering me since May this year and I have tried many different treatments with very little improvement. BreakThrough has helped me to greatly reduce the pain as well as the frequency of it. I also learned a lot of exercises that help to keep the pain away. Do make sure to clarify payment and insurance before your treatment.

Experiencia fantástica: Very grateful and thankful for Lopa and Elizabeth. They helped me with my diastasis and pain in my tailbone during my postpartum.

Experiencia negativa: ATTENTION! They charge $15 per appointment service charge, which won’t be submitted to your insurance company.

Experiencia fantástica: I have been working with Ruchira for the better part of a year, addressing recovery from back surgery. Both pain and mobility were issues. Ruchira has deep natural insight into internal dynamics, and we made consistent progress with the exercises she assigned, and her very specific instructions. She has left me with a set of exercises that I will practice forever, confident that the great state of health I now feel will persist.

Experiencia fantástica: I was referred to BreakThrough by my physician due to my severe pain in left elbow due to lateral epicondylitis(Tennis elbow). My physical therapist is Mr. Enrique Falk. He is very knowledgeable, friendly and a very good listener. He listened to my concerns very patiently. He taught me easy to follow exercises and stretches, correct weight lifting ways which helped me to relieve my pain. Thank you Enrique for the amazing service. I highly recommend him.

Experiencia fantástica: This was my second rehab experience with Breakthrough and again they did a fenominal job of returning me back to my original health only better. I was especially please working with Ruchira and Emanuel. Their concern, care and dedication to my post lumbar fusion surgery rehabilitation was exemplary. Thanks Again!

Experiencia fantástica: Ruchira has been a great physical therapist who worked with me and identified the issue. She is a pleasure to work with and very knowledgable. Highly recommend her services.

Experiencia fantástica: I was having some hip flexor tightness and was given a treatment plan that helped me focus on stretching and strengthening, and over the course of several weeks of consistent effort, I was able to regain walking moderate-long distances with much less or no pain. The clinicians/staff here are knowledgable and friendly.

Experiencia fantástica: This is a great business. I've worked with a lot of different people on their staff and everyone is knowledgeable, great listeners, very friendly and provided me with plans that helped me with two separate injuries. I had a foot injury that has improved night and day. My lower back injury has drastically improved as well. I went from barely being able to stand up without pain to being back to physical activity. This place is great. Even the staff at the front desk are great. They're also very responsive over email. This will be my go-to spot for any injury that needs rehabilitation.

Experiencia negativa: Some people have already written reviews about the way they do the billing. Well, that's true. Even if you have the best insurance, be mindful you will end up paying. So unless, you have zero copay and zero deductibles, i would suggest to find other provider. Service is okay. I looked at my EOB on insurance provider website, and its amazing to see that they charge for multiple services within a 20-30 min session. This does not seem fair, neither to patient, nor to insurance company. So as i stated earlier, read all reviews specifically on the billing and decide.

Experiencia fantástica: I struggled with runner's knee (though I'm not a runner, ironically) for 4 years and couldn't do basic things like walk normally, jog, run, or hike due to knee pain. My first attempt at PT through my healthcare provider failed and left me in a slightly less painful state but still unable walk 100% normally. I decided to go to BreakThrough and was assigned to Stephen Lee as my primary DPT, and he made a world of difference! He took the time to really understand my condition prior to beginning my program. He also committed to having me be able to jog again in 4 months, encouraged me along the way, and easily met that timeline. Today, I'm able to do light jogs and don't experience the pain I used to. Now it's up to me to maintain the strength he helped me build back up. If you're looking for a solid DPT, I'd definitely recommend working with Stephen! Thank you, Stephen, for such great care and dedication! Grateful to finally feel back to my normal self and looking forward to ending this year even stronger!

Experiencia negativa: This establishment is a complete scam! The billing counter is extremely aggressive, and my therapist turned our sessions into her own sob story, prioritizing her personal issues over mine. As the top therapist, I felt uncomfortable reporting her. When I canceled my appointments, I discovered a hefty fee. They have a deceitful policy of waiving the first cancellation fee but charging for subsequent cancellations without clear disclosure. My initial case was for knee treatment, involving core, hip, and lower back strengthening. However, when I reported lower back pain, I wasn't informed that it was related to the same bone structure. My therapist didn't educate me and instead opened a new case with similar exercises, charging me double for the same treatment. Patients deserve transparency from the start. We rely on healthcare professionals to educate us, but Front Dear lacks transparency and exploits patients. Be cautious when reporting pain, as they may open new cases and charge exorbitant fees. After I complained, the director offered to 'work it out' but continued scheduling appointments for the new case. I sent an email canceling all appointments, but they created new ones and blamed me for not showing up. They DISCARDED me, saying it 'won't work out' because I called out the front desk n not showing up for fake appointments. This establishment is a big scam, using fake appointments to manipulate clients. They prioritize profits over patient care, taking advantage of vulnerable individuals. Be extremely cautious and aware of their tactics. Rules and regulations seem non-existent, and they will trick you. Be vigilant!"

Experiencia fantástica: I love Breakthrough PT. Emmanuel is so good and supportive. I had a mastectomy and he has helped me get my core stronger. My left arm is getting better with the exercises he has taught me. He is patient and kind. Lopa is also very good. She understands a woman’s body and helps strengthen my core and breathing methods. Thank you Emmanuel and Lopa.

Experiencia positiva: I have used BreakThrough for PT following rotator-cuff surgery and total knee replacements. My experience then was both remarkable and outstanding. So I returned following total shoulder replacement. My therapist--Emmanuel Casis--is very good and empathic and quite competent. The front-desk staff is warm and friendly. And the staff at the end who apply ice and electric stim are well trained.

Experiencia fantástica: I had three back to back injuries last year. Elizabeth at BreakThrough has helped me get through all of them. Today I am on a journey towards fitness and I owe it to the great work being done here

Experiencia fantástica: "My experience here at BreakThrough was amazing. For years I have awoken to a stiff back. I have been taught several exercises that have addressed this bad back issue. My posture improved 90% and the stiffness 75% in just 10 weeks. I know it is up to me to continue these exercises at home and will because of how much better I feel. I am so happy to have been treated here at BreakThrough. They are very professional, friendly and energetic staff."

Experiencia fantástica: highly recommend my therapist Stephen lee! I was referred to breakthrough by my doctor for knee pain and misalignment due to uneven strain. Stephen treated me and I am all recovered now. Stephen is fun, patient and care about you. He made the physical therapy session less stressful. I’m grateful to have Stephen as my physical therapist.

Experiencia fantástica: First of all, thank you for getting me through a tough time and getting me back to literally walking again. The progress I have made ranges from learning to walk again, literally, squatting, jogging, and now running. I can play sports again, bend and twist the knee. Doctors can and should refer you guys to new patients.

Experiencia positiva: In November last year, I fell flat on my face and felt lucky that I hadn’t broken something. Then 3 days later while rolling over during a workout the room suddenly started spinning and I became dizzy and lost my previously excellent sense of balance. I came to learn that I had developed something called vertigo, most likely from hitting my head. After consulting a doctor with no improvement, I thought of Breakthrough, which had provided me excellent help throughout the years for other things. When I called Breakthrough, I was surprised to learn that not only had they heard of vertigo but have two individuals on staff who are trained to work with it. I worked with Ruchira, who was excellent and with time and exercise my vertigo went away. Thank you, Ruchira!

Experiencia fantástica: I use the place already a few times in the past and they are great. I worked with Elizabeth, who was truly outstanding. She is extremely knowledgeable and took the time to understand my specific issues. She developed a personalized exercise plan that was both effective and manageable. Her guidance and support throughout the sessions were invaluable. Thanks to Elisabeth's expertise and dedication, my shoulder is in much better shape now. I’m no longer experiencing the pain that was once a constant part of my daily life. I highly recommend The BreakThrough to anyone in need of physical therapy. They provide excellent care and truly make a difference.

Experiencia fantástica: Very grateful & thankful to Ruchira for support with lower back pain. She is patient & thorough and very kind, especially on days when I went in with severe pain. She adjusted my exercise program to meet my needs on the particular week and left me feeling stronger in my core and lower body at the end of program - thank you for all that you do Ruchira!

Experiencia fantástica: Really felt successful and supported after working with Elizabeth for pelvic floor PT after my daughter was born. Very grateful for her expertise and professionalism. Also really great that they accepted my Aetna insurance!

Experiencia negativa: STAY AWAY FROM HERE! Pricing not transparent!! Make sure figuring how much you need to pay!!! They tried to say that everything is covered by my insurance and I just need to pay 15$ for visiting fee. After each visits, no one tells me that I might need to pay something other than 15$. They tried not to send the bill immediately so that you could schedule more sessions, and I only realized the actual cost 5 weeks later. I ended up paying 400$ in the end. They will PUSH you to schedule as much sessions as possible. AND the sessions are not very helpful!!!

Experiencia fantástica: I had a great experience with BreakThrough. I did 10 sessions and learned so many tools and strategies to manage pain. My time at BreakThrough was transformative and Elizabeth is so knowledgeable. I’d work with them again.

Experiencia negativa: Breakthrough failed to fulfill their obligation by significantly delaying the submission of necessary documents to my insurance provider, Cigna, for reimbursement. Additionally, they pressured me to pay the full amount by falsely claiming that Cigna had already processed the charges and applied them to my deductible. Despite my persistent efforts to provide clear evidence that Cigna was still awaiting the required documentation, and later to demonstrate that the claim was still under processing, Breakthrough continued to pursue the collection process without bothering to investigate the false claims made by their accounting specialist. Even after escalating the matter to the CEO, there has been no acknowledgment or apology, highlighting significant shortcomings in their management practices. Over the course of more than a year, I had to invest considerable time and effort in contacting Cigna directly to understand the mistakes made by Breakthrough. Their office's sluggish and arrogant approach left me to shoulder the burden of resolving the situation on my own, including the additional interests and fees incurred due to their office's failure. Furthermore, their Physical Therapist's performance has been subpar. On more than one visit, the therapist forgot what was discussed or covered during previous sessions.

Experiencia positiva: Nice facility. However, not effective sessions. 4 sessions at another physical therapist actually reduced my bulging disc. (Pre and post MRI) I’m sure the the therapy is great post opp. But what they do for herniated discs can be done at home or better elsewhere.

Experiencia negativa: The physical therapist is good. However the failure to disclose extra charges and the misleading information about network affiliations at BreakThrough Physical Therapy is utterly disappointing. Customers deserve transparent and honest dealings when making decisions about their healthcare services, yet BreakThrough Physical Therapy's practices fail to meet these basic expectations. I strongly caution potential customers to thoroughly inquire about all potential charges and network affiliations before considering services with BreakThrough Physical Therapy. It's disheartening to encounter such deceptive practices in a business that should prioritize integrity and honesty with its clientele.

Experiencia fantástica: Just completed my PT at Breakthrough. Ruchira was my PT expert and she was amazing. She immediately made me feel comfortable with her compassionate, professional behavior. She is incredibly knowledge and designed a plan specifically for me to strengthen my weakened areas. I can not recommend her enough. She truly is the best PT I have ever had.

Experiencia fantástica: I saw Stephen about neck/nerve pain as well as foot issues and he has been great. In addition to having deep knowledge of how the body works and exercises one can do to enable and speed its recovery from injuries or bad habits, he's great at explaining it in a way I could understand, remember and use to make my posture, daily bodily use, and running technique more efficient and more healthy. He does a lot of sports and activities himself which makes his knowledge more proven and practical. He's friendly and pleasant to work with. I highly recommend Stephen for your physical therapy needs.

Experiencia negativa: I would recommend staying away from this establishment if possible. They neglected to inform me that my insurance was not in their network and were excessively slow in processing the necessary paperwork for reimbursement. I found myself making numerous calls to my insurance provider to track the progress of my case, only to discover that Breakthrough had not yet submitted the required documents.

Experiencia negativa: I went here for my lower back pain. They changed my PT after the initial PT who evaluated me. There was no communication between the two PTs. Also the PT sessions were not beneficial as the therapist wasn’t confident nor experienced enough to provide a good constructive feedback. The manager called me later and when I provided her with all the details - she just sugarcoated everything and said thats the best we can do and that I can keep coming for a few more months with no guarantee that the pain can be eradicated. I would not recommend this place.

Experiencia negativa: My experience with BreakThrough Physical Therapy has been marred by deceptive practices, particularly in their pricing structure and their misleading assertions regarding network affiliations. I was appalled to discover an undisclosed $8 service charge per visit added to my bill, a fee that was neither disclosed during our initial conversation nor highlighted in the service contract. This lack of transparency in revealing additional charges is unacceptable and significantly impacted my trust as a customer. Furthermore, BreakThrough Physical Therapy claims to be an in-network provider associated with my insurance, but this claim is misleading. Their affiliation barely qualifies as in-network, established only through a discount program rather than authentic in-network status. This intentional misrepresentation led me to believe I would receive the benefits of an in-network member, only to realize these benefits were limited and not as advertised. I ended up with a $680 bill for 5 visits. The failure to disclose extra charges and the misleading information about network affiliations at BreakThrough Physical Therapy is utterly disappointing. Customers deserve transparent and honest dealings when making decisions about their healthcare services, yet BreakThrough Physical Therapy's practices fail to meet these basic expectations. I strongly caution potential customers to thoroughly inquire about all potential charges and network affiliations before considering services with BreakThrough Physical Therapy. It's disheartening to encounter such deceptive practices in a business that should prioritize integrity and honesty with its clientele. I seriously hope BreakThrough Physical Therapy revisits its business practices, adopting transparent policies regarding pricing and insurance contracts/affiliations. Until these misleading practices are rectified, I cannot recommend their services due to the breach of trust caused by these deceptive tactics.

Experiencia fantástica: I injured my ankle and was trying to heal through physical therapy before considering surgery. My friend recommended BreakThrough Physical Therapy. I worked with two physical therapists at BreakThrough in the past 6 months and recently graduated from the program. Both of my PTs are more than awesome -- they are very experienced, professional, friendly, and caring. I not only healed without the need of going through surgery, but also became stronger, more flexible, and more stable in general, let alone learning lots of useful information and skills about physical health and daily practice. Besides PTs, other staffs are also very professional and helpful. It's easier, efficient, and happy to work with them! I really appreciate the help and care that I have obtained at BreakThrough and would like to recommend it to those who are considering physical therapy.

Experiencia fantástica: I had multiple injuries in the arm and groin. I was quite stressed and was wondering if I would ever get back to normal. I worked with Daniel Chen. From the very beginning, he clearly explained to me where exactly the injuries were and the timelines for getting back to normal. The exercises he suggested were simple and he explained the forms and the movements very well, so I could do them at home even when he was not present. My progress was along the timeline that he had described initially. I am now back to normal and have been training in the gym like I was before I got injured. Very happy with Daniel Chen's physical therapy sessions!

Experiencia fantástica: After a colleague's recommendation I came to Breakthrough Physical Therapy with a badly locked up shoulder that limited my range and caused pain. How different life became after the treatment! Not only did the great treatment and cleverly developed exercise program fix my shoulder issue but also drastically improved a poor posture that was the likely root cause of my shoulder problems. The therapist Daniel Kao has fundamentally improved my life through the strength and mobility that I now have. Breakthrough Physical Therapy is highly recommendable and the great experience was made even better through the efficient and friendly management and staff at the front desk.

Experiencia fantástica: Great and professional place for physical therapy in Sunnyvale! Had a ski injury, referred by Stanford Healthcare to here, and Ricky helped me recover pretty quickly. Front desk was cheerful but billing department occasionally mess things up a bit. Still great experience overall and would recommend!

Experiencia fantástica: The best PT place I have ever been to. Staff as well as the owner are great and very knowledgeable and helpful.

Experiencia fantástica: I sprained my MCL (inside of the knee) and could barley walk. I had a limp and everything and had to use crutches. Now 8 sessions later I'm all better. I can walk, run, and jump without pain. Everyone was so nice and helpful! The therapist I saw was Sogol, she was very supportive and always made sure I was okay with whatever she wanted me to do. She would show me before having me do it and even do it with me sometimes! I loved everyone I met there, they all had such great attitudes and personalities! I will miss not seeing them twice a week now that I'm better

Experiencia negativa: I was referred to this location by my doctor for physical therapy. I called to make an initial appointment and the front desk started walking me through the take in process for a new patient. Once, they learned that they are out of network with my insurance, the front desk person said there is a very volume of calls coming in and they have to drop me off. This is disingenuous and passive aggressive. I would have preferred they had instead said we cannot deal with out of network insurance plans.

Experiencia fantástica: I went to Breakthrough for PT, after my shoulder surgery in May 2021 (rotator cuff + biceps tenodesis) . Danny Vu was highly recommended by a friend. So I went with him. Needless to say that he did his magic and some more. He put me at ease throughout the whole process, starting from the early passive phase to the later active phase where I regained mobility and strength. Within 6 weeks of the surgery I was able to do most of my day to day stuff without any problems. Within 6 months I had regained most of my range and strength. Today I am extremely happy with the outcome of my surgery and PT. Danny was also very thorough in terms of making sure that my PT sessions were approved by my doctor and covered by insurance. I was also very happy with the staff at the front desk. They were very prompt and thorough with the scheduling. I also need to mention the staff who iced my shoulders after the early sessions. They were very professional and friendly. Overall I would highly recommend Breakthrough and its wonderful staff to anyone who is looking for PT services in the bay area.

Experiencia fantástica: My recovery program helped me strengthen my knees and gave me a lot of confidence to re-start exercising regularly (after suffering an overuse injury) - thanks to Daniel Chen and the BreakThrough team for supporting me in my recovery journey!

Experiencia fantástica: I am a Grannie in my late 60s. I love picking up my grandkids and playing with them. About a year ago I was having a lot of shoulder and arm pain from heavy lifting. I went to Break Through Physical Therapy and Dr. Osario put me through a tailored routine using stretch bands. He questioned me about my physical health goals and fine tuned my exercise routine. My routine wasn’t hard but sticking to it was hard. Y he pay back was awesome and certainly well worth the time involved. My posture is better and I feel stronger. Another benefit is my under arm wings are tighter. Every visit to the therapy center was uplifting as Dr. Osario is professional, knows what is needed to promote comfortable movement. At the same time he is friendly and funny and makes everyone feel at ease and know he really cares about his patients. Thank you Dr. Osario!

Experiencia fantástica: I was recommended this place by a friend of mine who got her ACL surgery done. She made a great progress with Melinda snd recommended her. I had serve knee pain and Melinda helped me with my recovery. She has great patience and educated me with the root cause of the problem and how to fix it. She listens and is very empathetic towards her patients. I was able to recover very fast and able to resume weightlifting and hiking. I greatly appreciate Melinda and highly recommend her. Thank you so much Melinda.

Experiencia fantástica: I came to BreakThrough when I had a horrible back injury. I had herniated disks, and I had back pain when I tried to walk and back pain when I would even cough. This was my second time working with Breakthrough as last year they helped me recover from a knee injury. This time Melinda who was an amazing PT. She showed me the proper back stretches, correct weight lifting form, and helped me to recover. Melinda helped motivate me throughout my journey through easy to follow exercises and stretches which helped relieve my back pain, and allowed me to get back to my day to day activities. After a couple I slowly began lifting weights, under her supervision with careful detail to proper form, and I started walking regularly now as well. Towards the end of my program, Melinda helped me to slowly work on starting jogging again, at first only a couple minutes at time, and she helped watch and correct my running form as well. Special Thank you to Melinda and Breakthrough for changing my life, now a few months later, at the age of 40, now I run 5 miles a day and lift weights 5 days a week. This was only possible to the exercises and stretches that Melinda gave which helped me recover, and teaching proper exercise form to make sure I don't injure my self again. Bonus thanks to Steven who I only saw again for one visit as a substitute and I just mentioned that I had a bad neck crick that day, and he helped show my some nice rotator cuff exercises that helped recover from that quickly as well.

Experiencia negativa: If you are struggling with pain and want more pain by paying thousands of dollars $$$$ for a simple excercise treatment, I suggest you to check out this place.

Experiencia fantástica: My recovery program helped me strengthen my knees and gave me a lot of confidence to re-start exercising regularly (after suffering an overuse injury) - thanks to Daniel Chen and the BreakThrough team for supporting me in my recovery journey!

Experiencia fantástica: Ruchira, you did a great job and I’m very satisfied about your worked performance. Besides, you are a nice person you’re amazing. Thanks for your helped I am fully recovered now no more pain and back to normal life

Experiencia negativa: Therapy was actually very good, definately helped me with getting back to my usual routine. I had a shoulder injury that was taking forever to heal and Danielle was able to steer me in the right direction with exercises and suggestions on how to gage weights I use at the gym to avoid irritating injured shoulder while strengthening other mussels that can make up for the weakened shoulder. So I am happy with the result especially given the fact that I was not able to follow up on all recommended exercises due to other, unrelated challenges. Staff is pretty good too, they worked with my insurance and reduced my fees per insurance negotiated rates. But one thing was a bit strange in the beginning I thought I was told they accept my insurance however later it turned out it meant they would try to bill them, but insurance didn't have to pay, whatever that means. Or perhaps I misunderstood something with insurance coverage, ether way it was worth it. One thing i would suggest to change is to make scheduling more flexible and relaxed. This may present challenges in running business efficiently, but still, rescheduling accommodation can be less painful. Scheduling is a nightmare :(

Experiencia fantástica: I’ve been having PT with Sahana regarding my Pp hip pain issue for more than 6 months. I can say I’m 99% healed now. Sahana is an amazing physical therapist. I saw improvements even after 2 visits with her. She not only helped tremendously with my physical health but also helped with my mental health. I enjoyed chatting with her during our pt sessions. Definitely will recommend this place to my friends and family members!