Guidry Physical Therapy
Información sobre Guidry Physical Therapy
85388, Surprise
Horario de apertura
- Lunes: 7:00 AM – 5:30 PM
- Martes: 7:00 AM – 5:30 PM
- Miércoles: 7:00 AM – 5:30 PM
- Jueves: 7:00 AM – 5:30 PM
- Viernes: 8:00 AM – 4:00 PM
- Sábado: Closed
- Domingo: Closed
Guidry Physical Therapy: Opiniones
Experiencia negativa: Incredibly unprofessional!!! Met with Kyle for my first post op appointment and it went well. Second appointment was with a male therapist who felt the need, while doing passive ROM with me, to pull the sleeve of my shirt, look down it, and comment, in front of everyone, “wow you still don’t have hair under your arm”. I spoke with Kyle the following week and he assured me he would take care of me and I’d only be with him. Showed up for my next appointment at 1pm and was left waiting for 50 min because he double booked himself with me and a meeting. After 50 min my husband requested a refund for the appointment and told them we were leaving. Only then did Kyle come out to speak with my husband. An hour there and no one saw me. Absolutely horrible service, and yes that therapist who looked down my shirt sleeve was still there.
I am sorry Mrs. Barbara that your recent experiences with us did not meet your past experiences with us where we set a high-quality standard of care in which we saw you a dozen times at the end of 2023. Obviously, we did not meet the standard that we had set. You saw a different therapist because I was out for the week and did not want you to go unseen. I did address your concerns with the therapist who made an inappropriate comment and what he felt was an attempt to lighten the situation in a jokingly manner. Your third visit was back with me and yes after coming off of heat you did have to wait an unusual and unnecessarily long amount of time. I did send someone out to you to explain that I had a meeting with a university that ran longer than I had anticipated, but rather than have someone else work with you following you last appointment, I wanted to make sure you were treated only by me. I apologize I was also dealing with a personal issue with my son at this same time. (it seemed to be just one of those days that happens in life from time to time). That is not your problem and for that I am sorry. Sory we did not serve you in the manner that the majority of our clients and your previous experiences have been. We wish and pray your care going forward is up to your standard. Thank you for the opportunity to serve you and again sorry we did not meet our own gold standards. Your last 2 appointments have been fully refunded.
Experiencia fantástica: Treated respectfully by all staff. My therapist David has incredible compassion for what I am going through. His expertise has been so helpful dealing with my pain. I highly recommend him for help with any issues requiring therapy.
Experiencia fantástica: Very caring staff. Wonderful to work with during my rehab and very effective. Excellent!
Experiencia fantástica: Excellent
Experiencia fantástica: Very nice, helpful and outstanding professional staff who will put you back on your feet and increase your mobility.
Thank you Andrew! Thank you for trusting us with your care and allowing us to serve you. I’m glad your doing better and hopefully you don’t need us in the future, but know we are here for you!
Experiencia fantástica: Friendly professionals who do great work!
Thank you Father Hans! We are happy to serve you and appreciate your support and praise.
Experiencia fantástica: Most amazing experience. I been to lots of physical therapy clinics in my 26 years of service in the military and by far the best experience I ever had. Very professional, friendly, knowledgeable and caring. Highly recommend.
Thanks Amman! I’m glad it was a good experience for you, it was my pleasure to see and serve you guys! Now, let’s get your boy better and back catching TDs!
Experiencia fantástica: Thank you for being my savior this past week! Had some shoulder trouble and they got me right in! Tim is my therapist, and he is professional, kind, and very in tune with my problem. Thanks you guys! And Merry Christmas!
Experiencia positiva: Tore my meniscus. My experience has been Guidry PT is the most knowledge group of professionals I have had the pleasure of working with. I’m starting to golf again within a few months of starting their program. I highly recommend these caring professionals.
Thank Jim,
It was a pleasure to work and serve you! Glad to see the knee is golf ready! Thanks for the stories and hope you guys enjoy the new house and being closer to family! Let us know if you ever need anything.
Kyle Guidry
Experiencia fantástica: The staff and my therapy has been prompt , courteous and excellent desired results.
Thank you Susan! We enjoy working with GREAT patients like you! Please let us know if there is ever anything we can do for you.
Experiencia fantástica: Tim is great and the entire staff are too !
Experiencia fantástica: My daughter Emmalee was recently referred to Guidry Physical Therapy by Dr. Clare for a knee injury and we are extremely impressed with David and the whole team. She was able to get excellent care and back to the sport she loves ⚽and most importantly pain relief! Thank you so much!
Experiencia fantástica: For James Schultz. They are very professional, knowledgable, and pleasant. I highly recommend them
Thanks Mrs Joyce for the kind words! Stop in and say hi sometime!
Experiencia fantástica: The staff provide a friendly professional atmosphere while working out the kinks in my body.
Thanks Trevor - hope all is going well!
Experiencia fantástica: I chose this group as it was recommended by several friends (two main reasons were their successful rehabs and promptness of session start times). Tim was the therapist assigned to coordinate my knee rehab. He was professional, knowledgeable, patient and kind. My rehab is nearing completion and my knee is functioning very well due to Tim and other staff members. I have already signed up with Tim for next month when I have total knee arthroplasty on the other knee. Other considerations for me were: location (right off 303), plenty of close parking and their willingness to schedule my sessions at a time that was best for me. Chaz
Thanks Charlotte! I’m glad to hear Tim took good care of you and you are doing so well! It’s our pleasure to serve you!
Experiencia negativa: Therapist refused to listen to pain level.
Experiencia fantástica: Kyle, David, Vince, Shelley and Taylor go way out of their way to help you!!! Wonderful staff and great teamwork. I have Kyle who I have known over the years and I will only do Physical Therapy with him and his staff. Tim knows my tempermeant and is very kind and patient. I saw him about 5 years ago for my hip and now I had rotator cuff surgery and I have been under his care for the past few months. I will miss them all when I have completed my therapy. They treat you like family.
This is way past due, but Thanks Kim! We hope your doing awesome and remember , you don't have to hurt yourself to stop in and say hi!
Guidry Physical Therapy
Experiencia fantástica: Great group of caring people. They are really helping my foot issue. Klye, Taylor, and Vince are the best!
Experiencia fantástica: I send many patients to Guidry and appreciate the high level of care and expertise. I highly recommend their services.
Experiencia fantástica: Everybody here is extremely friendly, my physical therapist was Kelly, she was great, worked with me to help get my fractured elbow better & I can honestly say ,she def succedded , if I ever get hurt again, this place will b my first recommendation
Experiencia fantástica: The entire staff was great during my rehab after a partial removal of my meniscus in my left knee. They did great job of tailoring my rehab based on how I was progressing after each session. Family friendly environment and I never felt like just another patient. I highly recommend Kyle and his staff.
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