MTI Physical Therapy - Bellevue
Información sobre MTI Physical Therapy - Bellevue
98005, Bellevue
Horario de apertura
- Lunes: 6:30 AM – 6:30 PM
- Martes: 6:30 AM – 7:00 PM
- Miércoles: 6:30 AM – 6:30 PM
- Jueves: 6:30 AM – 7:30 PM
- Viernes: 6:30 AM – 6:00 PM
- Sábado: Closed
- Domingo: Closed
MTI Physical Therapy - Bellevue: Opiniones
Experiencia fantástica: I’ve been having a great experience getting treatment from Roshan. He is very precise in his judgement of which places to treat me. Scheduling with the front desk is also a smooth experience.
Experiencia fantástica: Robin helped turn around issues I’d been dealing with for years in just a few sessions. Can’t recommend MTI enough.
Experiencia fantástica: From the moment I called MTI with my referral, I was treated with respect and compassion, patience and kindness. My appointment with Luke was really great. He explained everything he was doing, shared with me his perception of my knee problems and immeadiately offered approaches to healing. I am feeling well informed and guided and look forward to the healing journey. Thanks to everyone at MTI!
Experiencia fantástica: Outstanding physical therapy with MTI and would definitely recommend.
Experiencia fantástica: John is my physical therapist and is very patient with me. I have given him a lot to work with and he is doing a great job! I would highly recommend him.
Experiencia fantástica: MTI Physical Therapy has provided me an outstanding environment and highest level of professional service. I cannot recommend this team enough.
Experiencia fantástica: The therapists are great, especially Matt. He has helped me recover from several issues. They are great for back care and most of the therapists have advanced back care training. I highly recommend MTI.
Experiencia fantástica: MTI Physical Therapy in Bellevue is SUPERB. Staff is OUTSTANDING!!
Experiencia fantástica: Thank you John for being there through all my injuries and surgeries. Thank you for going above and beyond. Thank you for educating me on my own body, frame, and personal workouts.There are so many days where I say a prayer about you and for you and I'm not even religious. Thank you to the front desk people for always being so incredibly kind. You guys deal with my weird sleep schedule my crankiness and my sometimes tardiness. Thank you for dealing with me when I am in the worst of pain. I've been a patient here for years maybe close to a decade and I recommend to everyone I know MTI. My daughter is the next soon to be patient. I trust you with my most precious. I have EDS and have had several surgeries throughout the years including two shoulder surgeries, neck surgery, etc.
Experiencia fantástica: I had a wonderful experience at this clinic. Every visit felt warm and welcoming thanks to Leah and the friendly front desk staff. The clinic is always clean, organized, and has such a positive atmosphere. Leah is one of the best therapists I’ve ever had. She listened, supported me every step of the way, and always made me feel cared for. You can really tell the whole team works well together and genuinely cares about their clients. I highly recommend this clinic to anyone looking for supportive, professional care.
Experiencia fantástica: I had a great experience with Natalie. She has been very helpful and supportive through my process. Natalie made my experience positive!
Experiencia fantástica: Terrific provider - N.S.. On time.
Experiencia fantástica: Great experience with Roshan. The treatment plan he designed for my type of injury was very effective and completely resolved any issues I was having. Thank you Roshan!
Experiencia fantástica: Very professional and excellent results. Highly recommend.
Experiencia fantástica: Luke is a very meticulous Therapist. He has helped improve and build physical core strength gradually whilst removing pain from my body. Thank You.
Experiencia fantástica: I've had positive experience from the treatment I received at MTI Bellevue. Matt is very nice to work with, heeds to my questions and concerns, attentive to my needs through the process. He is also highly proficient in utilizing his expertise and quick to adapt to various issues emerged in the treatment process. I have confidence in his ability to meet my expectations. The front desk staff is professional and knowledgeable about my insurance rules.
Experiencia fantástica: Excellent treatment from Luke Brown!
Experiencia fantástica: I've had two distantly related problems, so I especially appreciate my PT's thought, analysis and experience in seeking treatments for one that are safe for the other.
Experiencia fantástica: Excellent care! Scott was empathetic,caring and helped my discomfort on the first visit. I look forward to working with him.
Experiencia fantástica: I've tried chiropractic care, acupuncture, and assisted stretching to deal with my aches and pains. I am convinced that, if I follow the advice of my physical therapist Robin, I have the best chance to feel well.
Experiencia fantástica: Great experience. I wanted to keep going but had to relocate for a job.
Experiencia negativa: I would suggest avoiding this place due to a lack of billing transparency. I had questions about their billing and contacted the office via email. However, they refused to reply to my emails and instead started calling me excessively. I insisted on communicating via email, but I never heard back from them. Eventually, they sent my account to a debt collection agency. I’ve now had to involve my lawyer.
Hi Jackie. We are sorry if you have experienced communication challenges when trying to get your billing questions answered and want to do all we can to resolve this situation to your satisfaction. For the protection of our patients and due to HIPAA compliance / security reasons, our billing team cannot communicate through email. However, you are welcome to email the Clinic Manager or your treating physical therapist so that we can look into this matter further – both of their email addresses are secure and HIPAA compliant. You can reach the clinic manager at [email protected]. We were not able to identify who your treating therapist is since we don’t have your last name, but if you want to reply with their name, we can provide his or her email address as well. We hope to hear from you soon!
Experiencia fantástica: I had knee replacement surgery but two months later, the physical therapy I was getting was making no difference. Then I found Natalie Solareck at MTI in Bellevue and she performed a miracle. In short order I was moving more and more easily with less and less pain. Now I have completed my PT and I'm able to do everything I need to do. Natalie is such an expert in her field, but she's more than that. She was warm and friendly, encouraging and fun to chat with, even through the pain. I got so lucky the day I found her. Thank you Natalie for making such a difference in my life. Steve G
Experiencia fantástica: I’m a believer in the benefits of physical therapy. But the knowledge and skill of the therapists at MTI is what impresses me the most.
Experiencia fantástica: I've been using this location for a couple of months & I'm very happy with the service. The staff is very polite & welcoming. It is easy to check-in. The parking hasn't been difficult for me so far but sometime it can be challenging. My therapist, Leah is amazing. She is very thorough, organized, good listener and patient. I feel very comfortable going for my sessions. I highly recommend using the MTI physical therapy, Bellevue.
Experiencia positiva: I have had an eval & then one therapy session. Both Dr Luke and his student intern are great to work with!
Experiencia fantástica: Dr.Michael is amazing, he is professional and very knowledgeable, understands everybody’s pain and suffering, and is very encouraging when working his patients to full recovery and beyond.
Experiencia fantástica: Great working with Natalie, she is super knowledgeable and has helped me understand how my neck works and why it hurts. Super recommended
Experiencia fantástica: After spending many years (particularly 2024) in agony for an L4/L5 back injury, I finally bit the bullet and had surgery in February 2025. Recovery was slow and painful. When I began working with Matt at MTI Bellevue in March, I was nervous that I wouldn’t progress in my recovery and / or I might re-injure my back. Matt was without a doubt the best PT I have ever worked with. It is the end of summer and I am back to golf and walking and exercising a healthy amount. Many thanks to Matt and MTI. If you are hesitant, I can empathize with you, but please don’t be!
Experiencia fantástica: Can’t say enough good things about MTI. Great staff and wonderful therapists, very knowledgable and patient and kind. Will refer MTI to friends and family. Scott
Experiencia fantástica: I had a great experience at MTI and with John Bernhardt. John helped explain the underlying issue to my symptoms and created a program that was modified to help me get back to doing the activities I was previously unable to do. Every session he took notes on my progress, and focused on helping me feel confident on doing my PT exercises between sessions. Very happy overall with John and all the MTI staff.
Experiencia fantástica: Wonderful independent clinic that delivers patient-focused PT. You’re not just a number here. Scott Olson did a careful assessment of my bum knee and developed an exercise program that not only focuses on the key muscle groups but is also doable with my busy life. In the gym I see the other PTs delivering the same level of care and attention to their clients. Highly recommend!
Experiencia fantástica: I'm really happy with MTI. After 1 year of a back injury and doing PT+Acupuncture I was still and pain and restricted. Thanks to Alyona McCready I've been able to get back to my daily life. Alyona is very skillful and deeply cares on you getting better by proving an amazing manual therapy technique. She really listens to your symptoms and provides the manual therapy and exercises to help you back on track. Thank you so much! EDIT: 2025/07/17 I want to recommend also Roshan. He has helped me with my neck and he is very skillful and one of the pains I had in my shoulders for many years is gone now! Thank you!
Experiencia fantástica: They are professional, very knowledgeable, and efficient. In addition, they are friendly and nice to interact with. I look forward to continuing my rehab with them for my total hip replacement.
Experiencia fantástica: My experience at MTI has been a very positive one. My physical therapist Roshan is excellent. He is highly skilled, knowledgeable, caring and responsive. He has helped me greatly to improve hip/spine problems that I have struggled with for years. Both the office sessions with him and the exercise program he designed for my home use are well-thought out. Roshan is a good listener, and he willingly adjusts treatment plans based on changes in my condition. He's also a good communicator - patiently answering all my questions and giving me a clear understanding of what he's doing and why. I'm thrilled to be feeling so much better - and I credit Roshan with getting me to this point in my recovery.
Thank you so much for your kind words, Beverley! I appreciate your commitment to Physical Therapy. It is always a pleasure to work with you and to be a part of your journey. -Roshan
Experiencia fantástica: John Bernhardt my physical Therapy help me fixed my shoulder pain problem. John is a very nice guy. He also designed a set of exercises that I can do everyday to prevent having other problems. Highly recommend John for anyone who a good PT.
Stan, thank you for your review. I have appreciated working with you and the improvements we have been able to make. I wish you all the best in your future endeavors. - John
Experiencia fantástica: I highly recommend Robin at MTI! I struggled with patellar instability in my right knee for nearly eight years—walking downstairs or long distances was painful, and I didn’t think PT would help. But Robin proved me wrong. She listened, created a personalized plan, and guided me with care and expertise. Thanks to her, I’ve regained strength and can move without pain. I’m so grateful—she truly made a difference!
Jerry, thank you so much for the kind words. You have been a pleasure to work with! -Robin
Experiencia fantástica: I have been working with Natalie. She is amazing, skilled, knowledgable and genuinly concerned about your condition and willing to work hard to help you.
Thank you for your kind words and your commitment to PT. It has been such a pleasure to get to work with you and help you reach your PT goals. - Natalie
Experiencia fantástica: I have been working with John Bernhardt on my back problem last for years. I feel so much improved after 6 visits with John who is very thoughtful and experienced for studying my problem and developing a plan which is focusing on the problem. Thank you so much John for the great work! Hope I will not need to see you again :)
Judy, I am so glad therapy was helpful. It is always our goal to get folks back to their fully capable selves again. You have been a joy to work with and if there is anything else we can do, don't hesitate to reach out! - John
Experiencia fantástica: I have had two PT appointments at MTI and I am pleased with the help so far. Matt is a good listener.
Experiencia fantástica: I’ve been a patient of MTI on and off for years, and I cannot imagine a better PT group than MTI.
Experiencia fantástica: Natalie at MTI Bellevue is the best! Due to stress, I developed problems with my jaw and neck. I have seen her twice a month for 2 1/2 months and I am fully functioning again. She has a great hands-on touch in the office, and I have done all the exercise homework she has given me. It has worked out wonderfully for me. Recommend for anyone needing physical therapy.
Experiencia fantástica: John Bernhardt is an outstanding therapist. He is caring, compassionate and knowledge. If anyone requires PT, I can't recommend John and MTI enough.,
Experiencia fantástica: I was impressed with the therapist. I am always apprehensive when it comes to PT, so I was pleasantly surprised by how she talked to me and how she treated me. I love the privacy of this facility. I do not like having a therapy appointment wherein there are other people present, and I can't figure out how that is not a HIPPA violation, after all I am being treated for a medical condition and that is no one else' business. So far from what I have seen I am impressed.
Experiencia fantástica: I have been using mti Pyhysical Therapy for years. I am old and the body parts are falling apart too fast! They help me to keep moving and having a good life. After several surgeries, mti has enabled me to heal up faster and get moving. I won't say it is without pain, but they all seem to understand it isn't easy for the patient. They do care about your recovery. And we laugh too.
Experiencia fantástica: John is awesome!! Had a wonderful time at MTI!
Experiencia fantástica: My PT Peter has been very helpful and patience. I am progressing well to gain strength and flexibility from my back surgery. I strongly recommend MTI .
Experiencia fantástica: My experience with the clinic has been great. All the staff are friendly and helpful. I would recommend the clinic to anyone.
Experiencia fantástica: I have had PT treatments elsewhere before, but the PT experience with Michael at MTI has been much more focused on the root cause and exceptional treatments putting me on true recovery. Highly recommend MTI
Experiencia fantástica: Worked with John post shoulder procedure. He was knowledgeable and effective in helping me recover.
Experiencia fantástica: Friendly, great service, super helpful with treatment plans and advice
Experiencia fantástica: Adding significant Manual Therapy to the great physical therapy advice makes all the difference.
Experiencia negativa: I was trying to schedule an appointment on the phone and I have an accent. The receptionist was rude, did not take the time to understand my request, and it felt like I am bothering her with my questions. As the receptionist kept interrupting me, not listening to my scheduling request and scheduling wrong dates and hours, I did not get a good feeling about the situation, thanked her and finished the call without scheduling. I’m sorry that I didn’t even get to an appointment stage, but this was stressful and insulting for me and there is no reason that this should be the experience. Update - an email has been sent and I’m waiting for a call back. 07-14-24
Hello Ms. Lubinsky. We are very sorry to hear that you had this experience when you contacted our Bellevue clinic to schedule an appointment. Our patients are very important to us and we always strive to provide the very best possible customer service that we can. We clearly fell short this time and for that, we apologize. We hope you will consider giving us another chance. Our Clinic Manager, Natalie Solarek, would love to speak with you and help you get scheduled. Please email her at [email protected] and provide your phone number so that she can contact you. Thank you and again, we are so sorry for any inconvenience this caused and hope we can rectify the situation.
Experiencia fantástica: Both my husband and I are long time patients. There simply isn't a better physical therapy clinic around!
Experiencia fantástica: My PT therapist addressed specific issues and her advice about my golf game movements led to my best score ever!
Experiencia fantástica: This review is overdue! When I came to MTI, I was in sad shape. I had issues with two discs and three nerves, and I could barely walk. Even though my issues were degenerative in nature, after a few weeks, I was far more mobile than I had been, and I was able to manage my pain much more effectively. The individual therapist I worked with was Robin McGuire, and she was perfect for me. She helped me to understand what was happening and what my issues were, and she gave me some targeted and effective exercises. I went from being incapacitated to being back at work in 2-3 weeks. She also guided me through next steps and put me on the road to complete recovery. I would recommend MTI to anyone with back or body issues. I've had plenty of PT in my life, but none as helpful, knowledgeable or professional as MTI.
Experiencia fantástica: I highly recommend MTI. My therapist, Robin, was very professional and responsive to my care needs. I love the ability to be able to access my exercise plan (with videos) between visits. Improvements were much faster than expected.
Experiencia fantástica: Both the front desk and Scott Olson are wonderful. They are patient, knowledgeable and kind in their dealings with my problems and my needs. They are great conversationalists, also. They make me feel like a person as a patient.
Experiencia negativa: While the physical therapist here is nice, be very cautious about the surprise bills you might receive. During my first visit in December, I was informed that I only needed to pay a $20 co-pay for each visit. Trusting this information, I continued my treatment for several months. However, in May, I received a shockingly large bill exceeding $1000. It turned out that I was actually required to pay around $100 per visit! When I inquired about this discrepancy, the only explanation I received was, "We didn't figure out the right information about your insurance." This lack of transparency and poor communication regarding billing is unacceptable and has caused me significant stress. I urge potential patients to be extremely careful and make sure they have clear, accurate information about their insurance coverage and costs before committing to treatment at MTI
We are happy to hear that you had a good experience with your physical therapist at MTI, but are very sorry about any billing-related confusion that may have occurred. We wholeheartedly agree with your statement where “you urge potential patients to be extremely careful and make sure they have clear, accurate information about their insurance coverage and costs before committing to treatment,” but we would add that this should be the case when seeing any medical provider.We know that medical billing can be confusing because it’s all dependent on each patient’s unique insurance plan and how their insurance company processes claims. While we do check benefits as a courtesy to our patients and do our best to estimate visit costs based on what we are told by their insurance provider, we cannot guarantee the accuracy of the information provided to us by the insurance provider. Ultimately, it is your insurance plan and benefits at the time the claim is processed which determines the true patient responsibility (the amount you owe for each visit.) We try to make this clear in our financial policy, which we ask all of our patients to read and sign prior to their first appointment. Also, any verification/estimate MTI Physical Therapy does provide will expire at the end of your plan year (typically the beginning of each calendar year, but this too is determined by your insurance plan.) This is because Deductible amounts reset when your plan/benefit year resets. Based on that, if you begin your services in one benefit period and the care extends past your benefit period/year reset (as in your case), the deductible will now be in effect when it was not when we initially checked your benefits and provided the initial estimate. Because ultimately, it is the responsibility of the patient as the consumer and benefit holder to understand the benefits and terms of their plan, we encourage patients to review the Explanation of Benefits (EOB) your insurance company provides after they process each visit, as well as the statements we send along the way. In order to protect your privacy, we can’t get into any more details on this forum. We know that you have been in communication with our Billing department and have also received an email from your physical therapist, but we hope you will reach out if you have any further questions. With all that said, we appreciate your feedback and are reviewing our procedures to make sure that we’re providing the best possible service to our patients every day. Our patients are very important to us and we’re always striving to provide the best possible care and experience we can.
Experiencia negativa: This is not a bad review of the physical therapy itself but of its front office. I was given a referral to this MTI specifically. I reached out and got an appt several weeks out. I then received a very through pre-appointment packet which asked everything including copies of insurance card. I filler this out completely. I showed up to my appt a week later which is a 90 minute drive BTW and as I am checking in am told "that will be $200". I asked is that the deductable? They said no, you are a cash client. I said no, I have insurance. I provided my card and they said. "Oh I know what happened. We dont take your insurance" So instead of calling me and letting me know this. They let me take a half day off work, sit in rush hour for 90 minutes and tried to bait and switch me at the desk for $200. Its a total lack of respect of someones time and then trying to make me pay the cash price knowing I had insurance that I uploaded into their system. Shady is all that comes to mind.
Thank you for your feedback, Mr. Piedrahita. We pride ourselves in providing the best possible customer service and physical therapy care, but unfortunately, we fell short in your case. You absolutely should have been contacted ahead of time and notified that we don’t accept your insurance plan -- we take full responsibility for our mistake. We realize that your time is very valuable and we’re so sorry that our error resulted in a wasted trip and a frustrating experience. We are glad that our Bellevue clinic manager was able to reach you in order to offer our sincere apologies in a more personal way. We also want you to know that we will be working on coaching our staff and looking at our procedures to make sure this doesn’t happen again.
Experiencia fantástica: Helpful and professional front office staff. PT John B really helped me and listened and focused on what the issue was, excellent Manual PT I would definitely recommend this PT Clinic.
Experiencia fantástica: Knowledgeable, thorough and honest, plus the PT you come for.
Experiencia fantástica: MTI really made a difference in my life. They are professional, insightful and just good at what they do. I am so thankful.
Experiencia fantástica: Great therapists. Really helping me.
Experiencia fantástica: Truly a 5 star physical therapy group in Bellevue! John has been a wonderful knowledgable therapist, the scheduling has been easy, the reminders helpful, the at home exercises delivered in a handy app. What can I say? I love every part of MTI!
Experiencia positiva: One star less for the one arrogant front ent staff. Ready to collect money but is never ready to answer questions on billing and dismisses any query. She also gives some random answers that you’d be surprised to know. Also, no one ever calls back from the billing department even after leaving voicemails everyday. The therapist are doing an amazing job and pay attention to everything that’s required for faster recovery. Shout out to Robin for helping me recover and help me get back on my feet.
Experiencia fantástica: Great service! Cured my TFCC in 2 sessions!
Experiencia fantástica: Best PT I've ever found!
Experiencia fantástica: Best and most thorough physical therapy treatment I have ever received.
Experiencia fantástica: My family is very satisfied with the excellent service during the past 3 years for recovering of foot and neck muscle injuries. I recommend their services.
Experiencia fantástica: I have really enjoyed my sessions at MTI in Bellevue. My trainer is knowledgeable and has addressed my concerns. At MTI the focus is on strengthening the whole body, not just the area with the issue, to prevent future injury.
Experiencia fantástica: Great specialists - I worked with 4 of them already so I could say that all of the are great. They helped me to cure from 2 painful waist problems, one very serious with neck-to-spine joint, and prevent arthritts development in finger joints.
Experiencia fantástica: Peter at MTI is fantastic. My son has had ankle, shoulder, and back injuries from HS Football and Wrestling. With each injury Peter was able to help him recover and get back out on the field or mat in record time. He always communicates very clearly with us on what the issue is and what we should be doing to fix it as quickly as possible. We fully recommend MTI, especially Peter!.
Experiencia fantástica: I have overcome several injuries here with excellent success. Excellent clinic and people. Specificially, -John Bernhardt is a physical therapist who treats patients at MTI Physical Therapy's clinic in Bellevue, and has helped me tremendously over the last few years with 3 individually specific injuries. He is very knowlegable and patient, and is quick with a smile and happy to see my progress. I highly reccomend MTI and John Bernhardt!!!! The Bellevue location parking can be tricky for first time visitors, so I would reccomend being early. If your car is larger, consider going arount the complex to the right. There are usually several open slots that have easy access. (There is a 75'walk from those spots) Traffic on 140th can be bad during peak hours, -plan accordingly.
Experiencia fantástica: I love my therapist he is very smart and acknowledged
Experiencia fantástica: Excellent therapist to work with, Michael was excellent.
Experiencia fantástica: I am a raving fan of MTI Physical Therapy! They have helped me recover from knee, back, shoulder & most recently, balance problems with full recovery when all is said & done. LUV them!
Experiencia fantástica: Although I really miss the MTI physical therapy's presence in Issaquah, their staff and especially Peter Carlson are worth the trek to Bellevue for appointments and care. Our whole family was so lucky the day my friend referred me to them.
Experiencia fantástica: The staff and therapist were all friendly and professional. My physical therapist explained everything in detail and I feel like I know what to expect when I go in for future appointments. Definitely a good fit for me.
Experiencia fantástica: I had a very sudden onset shoulder pain hit me at the worst possible time, right before a dance performance and I was really worried because I didn't know what was wrong. From the moment I walked into the clinic, the entire team exuded warmth and professionalism, making me feel welcome and at ease. I worked with John, who always took the time to thoroughly assess my concerns, attentively listening to my specific issues and helped me find workarounds when needed. When I left my very first session, I remember walking back to my car and suddenly I felt a wave of relaxation wash down my neck and shoulders and down my back, which I can only describe as blissful. I can't express enough how grateful I am for John's expertise, his skillful techniques seemed to unlock tension and tightness that I had been carrying for far too long and helped me strengthen muscles I'd never felt before. I think my posture is even better (less tech neck) I always looked forward to sessions. I would highly recommend!! Thank you John!
Experiencia fantástica: MTI is the best physical therapy practice I've ever been to. I had a years long issue with my back that no other PT was able to help me with. Scott at MTI got my back moving again reversing an issue that was leading toward disability. MTI is my go to physical therapy place, they are true healers.
Experiencia fantástica: I've always been happy and would recommend MTI to anyone looking for a PT. Every PT I've worked with in MTI has been wonderful and I've always had a positive experience. Specifically for my running needs, finding Robin McGuire has been a true blessing. I cannot stop talking about her to my running friends! When I first came to see her I was having a nagging knee pain that had forced me to stop running and walk instead. That pain went from 8 to 4 in one session. I was blown away by her knack to find what the problem was in 10 minutes and fix it in the next 5. She gave me a couple of exercises and now the knee problem is no more. Other stuff has been popping here and there as she continues fixing my running form, but it's been going smoothly and I trust that I can get as far as my dreams take me under her care. In addition to regular PT I decided to pay out of pocket to get the running evaluation. And I did that because I trust her. She made a plan as to what things we would start working first and we've been working on that. Robin has a talent; she just gets and understands running so well. I had never met anyone like her. I also appreciate that she has a conscise treatment plan that I can continue following, prioritizing exercises as we go. I'm sure I will continue seeing her for checkups even after I "graduate". And to top it off, she's so personable; it's been so easy working with her.
Experiencia fantástica: Matt, in the Bellevue office, is terrific as usual.
Experiencia positiva: I've never had such great p.t. in all the years I have been going. By far, the best therapy in town. The only problem is the cancellation policy which other p.t. places don't have it to this level. You can email to cancel the place I go now and won't be charged an exorbitant fee.
Experiencia fantástica: Prior to visiting Robin at MTI Physical Therapy, I had nagging ITB and knee pain that was chronic and having a negative impact on the quality of my nordic skiing, trail running and mountain biking. What really impressed me in visiting Robin at MTI was how thorough she was in taking the time to assess my situation and then prescribing highly tailored exercises that have now enabled me to take on my activities and training pain free. If you are looking for a physical therapist who is excellent at treating athletes, I highly recommend Robin at MTI.
Experiencia fantástica: I have returned to MTI whenever a provider recommends PT rather than more medication. It's encouraging that MTI does not support the patient to "cling on" indefinitely. I like the idea that there is a point when I am encouraged to continue what I have learned during PT on my own.
Experiencia fantástica: All good!
Experiencia fantástica: Fantastic group of dedicated personnel from the front desk to the physical therapists.
Experiencia fantástica: Remarkcable that is Rebecca. !! I every one is so professional.
Experiencia fantástica: Best place for physical therapy. It's thorough and has helped both my family and I with various injuries over the years.
Experiencia fantástica: Very personable, professional and giving me peace over a hard-to-diagnose pain issue. This last attribute itself reduced my discomfort.
Experiencia fantástica: Exceptional PT’s and great service, Entire team goes above and beyond and Scott has a magic touch to help with chronic pains!!
Experiencia fantástica: I had pain every time i moved my shoulder. However, i have been going every week and making progress each time, with the pain in my shoulder decreasing. I'm glad i came for this therapy.
Experiencia fantástica: My first visit was excellent. Staff was friendly and Physical Therapist was very thorough in his examination and laid out a plan to work on the problem.
Experiencia fantástica: Great place I am using MTI after 12 years when I was first there for next issues and now there for my hip and back. Great place and dedicated team.
Experiencia fantástica: A fantastic team of highly skilled and caring professionals. They are very big reason while I am having a great and satisfying life despite my low back issues. If you or your doctor think you have no option, or the only option you have is a surgery - go to them for the second opinion
Experiencia fantástica: I was lucky that I got Matt for my therapist from the last time I visited MTI 6 or 7 years ago. It was like I had never had to find someone,somewhere and start all over again. The entire staff are the best: 5 STARS to the staff. Cheers, Bob
Experiencia fantástica: Best physical therapists in town. The exercises they give are not too many but super affective. My knee surgery was recovered a lot faster after switching them. I have been to both locations in Kirkland and Bellevue, all therapists are very good. Book early, they usually don't have many open spots within 1 month.
Experiencia fantástica: MTI Physical Therapy fixed me so well 10 years ago that I didn't need to come back until now. Sean listened intently to my "complaints" and pain history. He has provided me with just the right home exercises. Within the first few days, I'm already feeling pain relief and range of motion improvement. I'm a very happy girl.
Experiencia negativa: This company removed my review and it is important that incoming patients see this review. Please do not remove it and do not let MTI pay to have it removed until I remove it because the situation has not been resolved. I will not be returning to MTI in any capacity until it is. I have assessed this as a patient and former patient all that I can and need to move forward. I was seen by Peter Carlson in 2021 for physical therapy. At first, therapy went well. Then, when there were billing issues, I had to come forward. Peter broke the PT law right after my breast surgery and tried to threaten me that if I came forward again that I would be harmed. I talked with the owners and they also were just as harmful and demeaning. Tricia was able to refund some of the billing mistakes, but Scott and Lynn in the ownership and HR team were on the phone with me calling me names about the situation, using words like "slaughterhouse" when I asked why I was being threatened in this way. The staff was also harmful to me as a single woman. I continued to try to turn this into a positive situation but to no avail, and I discovered that MTI was doing fraudulent billing practices and blaming patients for it. This was a serious situation, because it meant that my records may not be credible for a number of situations if I ever need to refer back to them. Just to watch a group of men and women try to gaslight me and then take advantage of my situation was wrong. I'm not going to go through more of this in my life because MTI is not taking responsibility for their actions. Peter is no longer my therapist and I was accused of things that were not happening and he was doing things he should not have done. It ruined our therapeutic relationship and it just horrified me that I had to go through so much abuse just to get the therapy I needed. I was a vulnerable patient and his boss never made it right. They should have. I'm sorting out whatever I need to at this point because I no longer need to see Peter in any capacity after being taken advantage of the way I was repeatedly. I cared too much to see a positive outcome with this company, & it is clear that they would rather blame a patient and leave them with the aftermath of their wrongdoing rather than actually make the situation right. Peter was my PT after a car accident injury that was also aggravating old and inciting new PTSD. He was my trauma therapist and really wanted me to be able to get well, but there was some kind of political issue happening either in his life or in the company. I was pretty vulnerable and therapy was generating serious healing crises and he believed he could take me to the finish line. He didn't because of how he and his bosses handled the billing issues. MTI just dumps patients in the middle of serious PTSD and it took me a long time to deal with the vulnerability, the healing, and the fact that I was taken advantage of by MTI. Something is wrong at this company, and I discovered it when I saw Peter last. Please don't remove this review. The company needs to address this without harm to a patient. That is unethical, and what MTI did went too far and was cult like, and patients need to know about that so it can be corrected. I believed it would be, but it has not, and it's not rational to blame a patient. I don't have a problem filing a complaint at this point if this review continues to be removed and MTI doesn't stop the negativity and harm. I'm not doing further therapy at MTI because of these problems, and that was a very hard choice because not everyone does the manual therapy I need, but the ways that MTI handles situations like this is unethical. Peter, Scott, and Lynn need to take accountability, and I need my life back. You can't dominate a patient and pretend that it's all okay. I worked hard to forgive just to watch all this cycle happen again. MTI will take advantage for as long as it can until someone, some authority holds them accountable. I'm not wearing this weight, MTI needs to make it right.
Hello Ms. Coomes. We are sorry that you are still feeling as though you were treated unfairly. As you know, we investigated and addressed the issues surrounding your concerns with you back in early 2022. Due to privacy laws, we obviously will not discuss any details in this public forum. Our physical therapy practice focuses on providing patients with physical therapy treatment. Providing patients with PTSD care is beyond our scope. As such, we believe that you did the right thing by seeking help elsewhere and wish you well in your future endeavors.
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