Healthpointe Long Beach

Experiencia fantástica: Everyone is friendly. The therapy section help my pain.

Experiencia fantástica: Great people working here. And actually great steps to recovery with our being pressured or over worked.

Experiencia fantástica: Dr Castro and all the people ay the Long Beach licaare awesome!

Experiencia fantástica: Very friendly, and helpful! Their acts of kindness doesn’t go unnoticed! Thank you for making sure I felt comfortable and informed!

Experiencia fantástica: Dr. Nick is fantastic. Great and caring.

Experiencia fantástica: I love my doctor office the whole staff is so professional and they focus on you, My pain MD is great

Experiencia fantástica: Dr Katz was very thorough. The clinic was very clean. A very pleasant environment while healing can take place. I'm very pleased with my PT. I have seen some improvements in my injuries. Thank you doctor Castro. Kudo sir.Awesome. Caring doctor and staff . This facility is highly recommended. I give 10/10.

Experiencia fantástica: The people here are awesome they make everything easy, and they are all very helpful!!@!

Experiencia fantástica: Dr. Castro excellent! Staff 10/10.

Experiencia fantástica: They were great ! They called me to see if I wanted to go in early and I did. Very friendly staff ❤️ Dr. Nick was also very nice and friendly as well. The times that I’ve gone I have not had a bad experience even once .

Experiencia fantástica: Everyone is nice and professional, always a pleasant experience

Experiencia fantástica: Went about 2 months ago staff looked miserable and cranky Just went in and notice there is new staff an couldn’t believe what an amazing experience I had. They were really nice looked like they love their job and had positive attitudes .. definitely 5 stars!!!!!

Experiencia fantástica: Pt was cool and the Therapist was very nice.

Experiencia fantástica: PT, doctor and staff have been great. My physical therapist goes the extra mile. He’s fantastic and very dedicated. Ed

Experiencia fantástica: I love this place they take very good care of patients, very clean, friendly, organized, and helpful and also care about you here !

Experiencia fantástica: Sandy evaluted me for Physical Therapy and setup my rehab plan. She was prepared with my history and explained her findings. Everyone was nice!

Experiencia fantástica: Amazing staff from front desk to the Doctors that saw me. They took the time to listen and then reacted with my best interest in mind. Can’t say enough great things about them!

Experiencia fantástica: Had a very GREAT visit today-- Everyone was nice and pleasant and the DR WAS SIMPLY GREAT AND INFORMATIVE.. Thank you !!

Experiencia fantástica: The physical therapists Sandy and Ben at the Long Beach location are excellent. They really know their stuff. They don’t leave you flailing. They really work with you to get your exercises right. Very high standards. I’m so pleasantly surprised.

Experiencia fantástica: This place is awesome. The staff really cares about the patients. I had a sipped disc from work and they really helped me get back on my feet and heal quicker.

Experiencia fantástica: Second update 10-11-23. Way better UPDATE 6-23-23. Since my last visits all things are looking so much better , all staff very caring Doctors are actually acting like caring Doctors again, Thank God and health pointe for the great changes. omg, sI dont know what the heck is going on with this office , this office was a 5 star last year , the quality of there service has diminished tremendously diminished from the doctor to the staff to the receptionist. I don't know what happened to that office, but they all lie. The doctors don't look at your charts , in the front office staff lies to the patient's directly to their face. I don't know what's going on with people these days. They have lost their values , morals.ect. . God help us all . people have become desensitized to being rude and lying. This office is a great example of the moral deterioration . The service from the doctors are just as bad , they lie to your face , they don't even correctly read our (patient) charts. They have lost all good bedside manners . The doctors and staff dont even care about the patient, like they use to care .Doctors have become Very unprofessional They don't even address us by our name. Unbelievable they don't even look at you . They need to hire better staff and doctors that care about the patients not just a PAYCHECK

Experiencia fantástica: I am thankful for the hospitality and punctually of Dr. Fritz/Dr. Castro (physical therapist)and the Medical Assistances...♥️

Experiencia fantástica: My first visit with Dr. Nick was awesome . The staff there treated with the most respect and I also love how everyone there work together as a team ❤️. Thanks so very much for the excellent service I received today . Until next time...

Experiencia fantástica: So-it was my first time to visit the office in Paramont. Was extremely pleased on the cleanliness of the office; the promptness of service provided and the friendliness of the staff and our amazing doctor, Dr. Nick thank you so much for the opportunity to let me share this with all of you, blessings.

Experiencia fantástica: I very much so enjoyed my visit. Then nurses are all very helpful the entire staff as a whole are great go visit them!

Experiencia fantástica: Staff were friendly and helps the clients feel at ease and at home. The environment is always clean and Healthpointe needs to provide drinking water for patients need.

Experiencia fantástica: Ben and Sandy are amazing! Very knowledgeable and patient! I really enjoy going there

Experiencia fantástica: Very productive Dr office visit , Dr Nick Saeed one of the best Doctor I have Treated with, his assistant Corry makes a great team ,Along with the office personal .two thumbs up! Dr Katz is one of the most considrste Dr I have had the pleasure to consulte with, Fantastic member to Healthpoint staff of distinguish Doctors . The last visit I had on Tuesday 5/16/23 The staff was fantstic but not only that they realy do care about the patient .There was a patient who lost his temper and was a real pain in the neck ,The staff was under control at all time and conducted professional through the ordeal this staff is great and should be thanked for all the great service they do on a daily ! ! What is there to state about Dr Saeed and Healthpoint of long beach simply a fantastic crew well oiled system of service.

Experiencia fantástica: Excellent team, Ben and Sandra are a pleasure to work with. They interact with all the patients well, make everyone feel comfortable and relaxing.

Experiencia fantástica: Very good service the doctor Castro very professional also the staff I’m really happy I’m recovering very well I really recommended 100 % thank you Dr. Castro for everything you did.

Experiencia fantástica: First off I met Alexis. She was marvelous. She was doing quite a few things attending to the patients as well as answering questions and showing the other staff at the front desk how to do things. Corey took me back and was very polite and courteous. Next came Dr Truong my pain doctor. This was the first time I met her. She maintained eye contact with me and listen to what I had to say. We went through a few things she thought would be good for me. Honestly, I look forward to seeing her again so I can move on with my pain management. Is been a year since I started going here and I have to give credit to the office staff. Liz, Jessica, Alex, Daniel, and Erica are all amazing. I rarely have to wait to see the doctor. Still really am happy that I am going here for pain management

Experiencia positiva: The experience you get is great. They take extra PRIDE in knowing that the patient's needs and end results are the utmost importance. Never had physical therapy before but the customer service they provide is top notch EVERYTIME. Thank you for taking my experience personally yall rock. Oh yea the medical receptionist so pleasantly pleasing when making appointment and juggling the patients coming in all at once. Hat off to you appreciate your patience with all of us ????????????????

Experiencia fantástica: Office staff was very friendly and the wait was only 10 minutes. Dr. Perez was very thorough and explained everything in detail.

Experiencia fantástica: Excellent customer service. Doctors there are amazing and have helped me thru my injury.

Experiencia fantástica: Excellent customer service. Very nice and helpful. I had no questions because everything was explained. Great job!

Experiencia fantástica: The staff was very nice and helpful if possible. The facility was very clean not over crowded with a bunch of kids running around. I also liked the fact that ŕŕthere was very little wait time. The waiting area has a nice size tv to watch and the walls are decorated with beautiful senic pictures. It is one of the nicest doctors offices I've been in really love not having to deal with a bunch of kids running around . The office building and grounds are well kept parking was no problem. Overall very impressive.

Experiencia positiva: Everybody was helpful ,but some of staff is not so friendly in Long Beach and not accommodating sorry but that’s what I observed but in Anaheim they are very nice especially Dr. Zia and his Front desk assistant Ana, as well as Dr Hui is very knowledgeable , attentive and nice Thanks to everyone.

Experiencia fantástica: Amazing to say the least Dr nick listening to your needs and answering your questions very pleasant. I am lucky to have him taking care of me and blessing to him and his family.

Experiencia fantástica: I found Dr.Castro to be very nice and quite helpful. Will continue my treatment as soon as my schedule clears up. Christopher was extremely helpful and pleasant.

Experiencia fantástica: Dr. Castro is amazing at what he does. He is willing to stay late so that one can make their therapy sessions. Therapy office is clean and well equipped. Appointment reps ask you questions as to why you rescheduled your appt. in my case it's none of their business and should reschedule as needed. Overall, long beach location is the best therapy facility.

Experiencia fantástica: Everyone was nice they call you for your next appointment don't have to wait there which is awesome doctor trys to help u as much as he can helps u with my medication that I need and physically therapy

Experiencia fantástica: Appointments are usually 5-star, but this appointment was not good due to wrong chart in my room which caused a huge delay and Dr Nick was not happy! After that was cleared up and a prescription was written, it took 45 minutes for me to receive the prescription while waiting in the outer waiting room! Maybe just a bad day! Overall, very pleased with the company and service provided!

Experiencia fantástica: All the staff were very helpful and friendly. They were professionals. The place was very clean. Corey was very took my initial report before I saw the doctor. He was very easy to talk to. He was very patient and made me feel comfortable to speak to. I couldn’t complete my initial application completely because I have had surgery a few days before my appointment, I let one of the front desk staff know and they were very understanding and very accommodating. Later one of the representatives approached me in the lobby area where I had been waiting in my wheelchair and she proceeded to help me to complete the necessary intake paperwork. After I met Dr. Katz I was very pleased he was very relatable and easy to talk to. He was very easy to talk to he was very patient and listened to all of my questions and concerns at the end he was very informative very understanding with regards to my health problems. He offered to give me a pain medication in order to get immediate relief from my shoulder pain. At first I was somewhat hesitant since I was still recovering from recent surgery surgical procedure but at the end I felt very comfortable with the doctor and his assistant I ended up having the injection my shoulder. Over all my experience with Dr. Katz and his staff was a TEN! Great group of medical professionals. Zoe Smith

Experiencia fantástica: I love healthpointe !!!!Dr. Hester has been such a blessing in my life especially after my car accident when it took me to a dark place in my life. I was believing I wasn’t worth much mentally and especially physically after my accident. With Dr.Hester I felt real care not like I was just another name on a case folder. I’m finally seeing the light at the end of this long dark tunnel I’ve been in for awhile now. Let me tell you it feels good to see the light and the hope I feel now after being guided and given the right tools to start my healing… Thank you Dr. Hester/ Healthpointe

Experiencia fantástica: Health pointe staff have been extremely helpful since day one. Dr.Nick has been kind,compassionate and patient with me and my care. He is very open with letting me know that he is there to help me control my pain. First dr I have seen in a long time that makes me feel comfortable every time I see him. The receptionists have always been kind and very welcoming every time I come in. Thank you guys for helping me in every which way possible!

Experiencia fantástica: Dr. Saeed Nick is kind and compassionate. I felt well cared for. He explained everything and made me feel that he will advocate for best care possible. I highly recommend him. His staff was also super nice, respectful and efficient. I’m so glad to be under his care.

Experiencia fantástica: Dr Hester and front staff are the best. Front desk is always nice and on top of their duties. Dr Hester is a really good listener and challenges my thinking. I may not always agree with her but That’s life. I’m just glad to have an awesome team to take care of my needs.

Experiencia fantástica: I truly appreciate the friendliness and great service. The folks took time out & explained exactly the procedure, it being my first time it put me at ease . I must have seemed a bit nervous & that’s because I was ! Henry is awesome with his conversation & Dr Ho isn’t far behind at all , they did get a few smiles out of me . I hope I won’t be in need of anymore nerve test , but if I do this is the place ! Highly recommended!!

Experiencia fantástica: Staffs was all nice & helpful. Cory taken my intake information. And Dr. Edwin M Ashley was so professional, friendly & compassionate. Thank you to all of you X❤️X❤️ P.S. forgot to make a follow up appointment. When I arrived home was booked already. When I called talked to Josway so nice, friendly & helpful I asked if any closer location. Cause it was so far of a drive. He assisted me to Onterio location, then Daisy was so kind to reschedule me to Onterio location. Great experience. Thank you to all for all ur T.L.C.♥️

Experiencia fantástica: The staff at the Long Beach physical therapy office was great, but my 2 therapist Sandy and Ben was outstanding they worked with me every time I came for therapy. They were very knowledgeable about my injury and what it takes to get me back to 100%. I also watched as they worked with other patients and the patient they showed all with a smile. Sandy and Ben were the best therapist I've ever had. They deserve a raise

Experiencia fantástica: I went to this clinic for a ganglion cyst removal. I had Dr.Hailey Dizay perfom the surgery. It was a great success. Never before had I had a surgery. Special mention to her. For her professionalism, her people skills. She will make you feel at ease all the time. I can't thank her enough. Although. It's only fair to mention I did have a bad customer service experience from one staff employee. I did address it to their own claims department. It did get resolved. After the clarification with the claims rep. My experience there was flawless. I would not like this bump to shadow the great experience I had with the service of Dr.Dizay.

Experiencia fantástica: Overall a good, trustworthy health provider. The facility is very clean and the staff are friendly and helpful. My favorite part is Dr. Allen, he is the best neurologist I’ve ever had. He actually takes time to hear how I’m doing and getting the care I need. He is the perfect blend of professional and personable! I will never go anywhere else.