Jacksonville Orthopaedic Institute Rehabilitation - San Marco

Experiencia fantástica: While I haven't enjoyed my injuries. I really enjoyed the methods of treatment, as well as my therapist, at JOI. He was extremely attentive and very personable. When I first went to therapy, I was in pain (torn labrum in hips) for a large part of the day. One of my hips is almost healed. The other hip is not far behind. Three months ago, I would have thought that this journey would involve surgery. I'm very surprised and pleased with the results I've gotten from therapy. Definitely not going to need surgery. It took some time, but one day, a switch flipped and my hips/pain were vastly improved. Overall, my pain is now minimal and I've been given the tools to continue my journey for healing and continuing my exercise journey injury-free.

Experiencia fantástica: Slow progress first ten visits but Kurtis was patient and encouraging. Much progress was made during next round of rehab and grateful to be walking without pain and back to playing tennis. Thanks to rehab at JOI.

Experiencia fantástica: The therapy staff at JOI was great! They really took care of me from 2 days after my surgery up until my return to football!!

Experiencia fantástica: First of all, let me say, "Thank You" to, JOI, Dr. Bruce Steinberg and the entire staff at JOI for all their professional efforts in returning me back from a broken R-wrist and a torn R-shoulder rotator cuff successfully. Let me say that I had complete confidence in Dr. Bruce Steinberg's ability to restore me back to my maximum medical improvement. He's an excellent surgeon who says what needs to be done and then backs it up by doing exactly as he promises. A honest & true professional for JOI. Lastly, I was "extremely pleased" with JOI's Rehabilitation Department! Especially, Jessica Bruno (my main Physical Therapist) and also Julia Guthart (Head Physical Therapist). I should also include Lily Condy (Physical Therapist) too! These 3 professional therapists worked me very hard three times a week to get me back to where I needed to be as fully functional semi-retired individual. My experience was just awesome, as I looked forward to going into the rehab center each and every appointment due to the fact that Jessica and the gang ran me through my paces and also made it a fun and friendly atmosphere too! I whole heartily recommend Jacksonville Orthopaedic Institute & Rehabilitation Center at San Marco! Dr. Steinberg, his staff, Jessica Bruno, Julia Guthart, Lily Condy, and the entire rehab staff exceeded my expectations and I believe they are very valuable for JOI to be #1 in the Jacksonville area!

Experiencia fantástica: Very fast friendly service an clean

Experiencia fantástica: Emily was my physical therapist, and she did an amazing job. Always threw in different types of exercises and taught me alot. Best one I ever had.

Experiencia fantástica: Drew has been my Physical Therapist since I tore my ACL and he's the best. I'm really happy with how my recovery has been under his guidance. He gives me the confidence to push myself while getting back to 100%, and I can tell he cares about my progress. The office staff is also great regarding scheduling. Everybody is very professional and friendly.

Experiencia fantástica: Dr. Frykberg and Kevin are awesome with knee injections! I have not been disappointed with any of my visits. Also very personable!

Experiencia fantástica: I had the pleasure of seeing Dr Kevin Kaplan for knee pain, he literally laid out the red carpet for me, I was so impressed by his performance and care that he gave me, he spoke very clearly and made sure I understood my treatment plan, I will definitely return, thank you to the entire staff, everyone was so nice, I had to visit rehab as well , they were really supportive and helpful as well.. thank you JOI. Geonna J

Experiencia fantástica: I was checked in right away when I arrived and my appointment was right in time. I got in and was seen and was right out promptly.

Experiencia fantástica: Friendly knowledgeable helpful

Experiencia fantástica: Very knowledgeable and caring staff

Experiencia fantástica: Dr Bruce Steinberg performed carpel tunnel surgery on my right hand last week. The entire process was pain free and no pain after surgery. Stitches removed yesterday - no therapy needed. Just a few exercises at home for a week. The burning, tingling and numbness of carpel tunnel is now gone. Thank you Dr. Steinberg and the wonderful staff at Jacksonville Orthopedic Institute. Helen Beth Heath

Experiencia positiva: I would put 5 stars but Amy at the scheduling sighed when I was asking her a question and was incredible short with me. She seemed like she didn’t care at all and hung up on me when I was about to ask another question. The reason I’d give more stars is because dr Steinberg is amazing but Amy needs to be talked to about how to speak to patients and show respect. I was respectful and didn’t do or say anything that could make someone mad, I just had a few questions about my appointment and injury and that’s all I spoke about until she hung up on me before I even finished!

Experiencia fantástica: I have been overall very satisfied with JOI at this location. The treatments speak for themselves. If the procedures weren’t perfect they would get one star of course. This rating is more for the flow of appointments. They process is smooth and I haven’t had to wait an inordinate amount of time to see a doctor or nurse. One takeaway I would offer: always do you paperwork online before your appointment. Makes things go much smoother and quicker.

Experiencia fantástica: Back on 07/21/2021 I injured my right hand on the job. And have been out on Workers Comp. Well as of November 4th 2021 it seems everything has changed. I must truly thank <> Kaylee <> for really giving a damn about getting me better. When I was going through rehab it takes two to feel better the Physical Therapist and the patient. Well I feel better and I thank you Kaylee. It also takes a team of other personal that work at JOI Rehab. From the Front counter personal helping us patients of rehab getting checked in making sure the paper trail is right with Workers Comp, general Insurance or self pay. And they perform many other duties, I thank them for what they did for me. I also want to thank Pam the visiting physical therapist when others were out. Thank You. Well that's it if its not I will let you know. Yours Truly Eric J

Experiencia fantástica: Re modeling operations downstairs they bring you upstairs to doctor. Staff friendly and one should be patient

Experiencia fantástica: Dr. Steinberg is the man! His intelligence level is impressive, however, he can explain the injury in such a simple way that as a patient you actually understand and aren't left confused. He is the only Dr. I will allow do surgery on me. My job is physically rough and it seems I am always injuring something and he makes you confident it is fixable and he follows through. He is a master of his craft and his staff is just as amazing! My physical therapist, Chang T Chau, has been my therapist each time and he's great as well. There's absolutely no other place I would trust in the way I do Dr. Steinberg's team @ JOI and am so grateful he is a true professional while also a humble genius. -The Stone Family

Experiencia fantástica: I thought my PT was professional and helped me a great deal.

Experiencia fantástica: I have been going to JOI on and off for about 8 years now. Knee replacement, rotator cuff, etc. This time it was for back pain - namely sciatica....I suspect due to the last year and a half of sitting around with little activity. LIZZIE did an outstanding job of helping me get pain free (even though it wasn't so pain free when she was working on me!) She was positive and pleasant to work with, encouraging me to stay with the stretches needed to start doing the things we enjoy....like bike riding and hiking. Thanks JOI and Lizzie!

Experiencia fantástica: Thank you very much to Mr. T. Gorman (JOI - San Marco) for his patience through my PT sessions for 3 weeks. He was informative as to what exercises I needed to do for my right ankle and leg. With encouragement & training, I am able to return to walking without pain. Thank you very much Mr. T and JOI.

Experiencia fantástica: It didn't feel like my doctor was just trying to rush out of the room. Everyone that I interacted with was nice and helpful. I have not always felt like that at a doctor's appointment. Cool place!

Experiencia fantástica: Today was my last day! I’m actually impressed by how far I’ve come in 5 weeks. My first visit was the most painful after hip replacement and home therapy. Ehren did my evaluation and took measurements. My goal was to ride a bike, but we faced a few problems getting me there. A previous knee replacement had me frozen up and severely limited my range of motion. Coming in I was somewhere around 45 degrees bending. But Ehren, Bridget, and Michelle taught me ways to properly stretch and push past my pain. I am extremely thankful for them all. Everyone is professional and knowledgeable. I left at 70 degrees which was short of what I need for a bike ride, but well on my way to recovery. My hip replacement joint feels strong and supportive. Thank you JOI Rehab -San Marco for giving me a chance at a better second half of life.

Experiencia fantástica: If you have any issues relating to your spine, I HIGHLY recommend going to see Ehren Allen. I had severe neck pain and just one session of physical therapy dramatically helped. Within two weeks, I was almost completely back to normal, which I didn't think was possible at one point. Ehren is a wonderful therapist and I cannot say enough good things about him!

Experiencia fantástica: I very pleased with my experience and the results from my PT appointments. Ehren Allen was very in tuned to my injury, situation, schedule and really worked with me. I did not expect to get the results as quickly as I did. I have nothing but high praises for Ehren and would not hesitate to refer family and friends to JOI and to Ehren.

Experiencia fantástica: I received outstanding care from Michelle Duclos. I have been in and out of physical therapy for various reasons over the years, and I have to say she is the absolute best! Each time I came in for therapy, her plan for me was flexible depending on my pain level, progress, etc. Each day I felt like what I accomplished in therapy was getting me closer to my goals. She always had great suggestions for me when I had questions about how to continue my exercises / therapy while I was at work, away from home, etc. I would recommend her to anyone. My treatment was for back and knee.

Experiencia fantástica: I had a great experience working with PT Ehren Allen! Very professional, personal and I saw improvements after each session. Ask for Ehren if you have to go!

Experiencia fantástica: I injured my neck and went to JOI for Physical Therapy. Ehren worked with me for over three months and helped me tremendously. I had a great experience with JOI Rehab. Ehren and his associates were great to work with, and I highly recommend them for Rehab.

Experiencia fantástica: Great facility in south Jacksonville! The office staff and physical therapists are are very knowledgeable, professional and friendly. I also go there for medical massages and I am very impressed with his professionalism as well. Keep up the awesome work guys!

Experiencia fantástica: This review is strictly about Intake Specialist Tamiko Hall, not the rehab itself. Tamiko was tremendously helpful and went above and beyond to assist me in getting the best care (and insurance coverage) possible. I was given crutches and it would've been impossible to get to my car with the other things I had to take with me (papers/bag, etc) - instead of calling for assistance she literally took me to my car herself. She was kind, friendly and an ultimate pleasure to work with. She is the perfect example of how an employee can be such an asset to a company. She is definitely a model employee and I can't speak more highly of her.

Experiencia fantástica: Always fantastic therapy and rehab staff! Most recent visit Matt (the Brace Ace) helped me get a new knee brace fitted.

Experiencia positiva: Had a consultation with Dr. Kitay. JOI is a busy and well run office. Dr. Kitay and his medical staff could not have been more personable. Dr. Kitay even had a sense of humor. He recommended what seems to be a cautious and practical approach for my finger problem.

Experiencia fantástica: Highly recommend Dr. Frykberg. My hip resurfacing surgery and recovery went great .No more pain. Kurt my physical therapist was fantastic and was a major factor in my successful recovery.

Experiencia fantástica: A well established and respected name in the North Florida Medical community. They are large, successful, and busy. Thus their waiting room is vast. However, I have seen their staff rise to the occasion, step up, and get people registered quickly when there is a line. From the top down, the staff is kind and compassionate. I didn’t enjoy needing orthopedic surgery, but I did enjoy my visits here.

Experiencia fantástica: I've been a patient of Dr. Kaplan for about 5 years. The staff is always personable and knowledgeable. There is no other place I would rather be in North Florida if I had a sports injury.

Experiencia fantástica: I cannot say enough about the staff and therapists involved with my treatment at the Jacksonville Orthopaedic Rehabilitation Center San Marco. My therapist, as well as other therapists I had the privilege of getting to know always answered every question and really took to heart my personal struggles. The staff at the San Marco office were always courteous and efficient. I personally thank Ehren for taking such an interest in my personal growth and recovery during an extreme difficult time. I would highly recommend the JOI San Marco Rehabilitation Center if you have an injury keeping you from doing what you want to be doing in life. They are professional and truly care about your progress towards recovery.