PAM Health Rehabilitation Hospital of Allen

Experiencia fantástica: Great place

Experiencia fantástica: I don’t want to give a bad rating, BUT THE PHONE NUMBER DOES NOT WORK! It is very frustrating to call and not get through. This has been going on for 3 days!!!!! My mother is at this facility on Raintree and can’t get a person on the phone. I’m so frustrated!!!!!

Experiencia fantástica: My wife and I both had health issues within a month of each other and knew we needed to go to a rehab facility when we were released from the Hospital. After doing some research we choose PAM. It was an amazing experience that greatly surpassed all expectations. After a 12 day stay we both regained strength and were able to return home. I would highly recommend this facility to anyone needing therapy after hospitalization.

Experiencia fantástica: Jason was most helpful in gettin us in the facility and his stay was definitely a 5 star.

Experiencia fantástica: The physical therapy department is amazing! They truly care for all of their patients well beings and I have nothing but positive things to say about my physical therapy experience.

Experiencia fantástica: A very professional place to get your rehab. A very friendly atmosphere. The young lady that does the scheduling Valerie Colon is very professional, friendly, and always with a smile on her face. I’ve had to change my appointment several times, and she was very willing to do so. I would highly recommend Pam Health Rehab. Hospital of Allen, Texas.

Experiencia fantástica: Valerie in out patient was extremely helpful and courteous!

Experiencia fantástica: I spent a week at PAM! Quite a facility! Everyone there was friendly, helpful and went above and beyond to see to my comfort! Even Valerie the scheduler and transport coordinator was amazing and did all she could to accommodate me! I would give PAM a super 10+ if not for the food. It was mediocre to my taste but I’m sure others enjoyed it.

Experiencia fantástica: Michelle is wonderful to work with. She is so responsive and her communication during the entire process is top notch!

Experiencia fantástica: First of all there is no ugly smell of either urine or cleaning products. Everyone on staff is very pleasant. The food is really very good and huge portions! The therapists are really wonderful and help you gain money and strength back. If anyone needs rehab, I highly recommend this location.

Experiencia fantástica: I was a patient here for 30 days. I went in 90% paralyzed and at the end was able to take 2 steps. After 4 different facilities, this is by far the best one. Everyone was a team, everyone genuinely cared. It's taken me 1 year of in home therapy to get close to normal, PAM could have done it in 60 days if insurance covered it that long! I Can NOT recommend this place highly enough. If you can afford it, they will get you better! Everyone was awesome! Special shout out to Nadia PT!!

Experiencia fantástica: I was greeted everyday by a very considerate and kind young lady, her name is Erin. The warm greeting and the fact that she remembered my name from the very first day made each visit easy. Erin is truly an asset and has been a blessing to me.

Experiencia fantástica: We recently had my elderly Mother-in-Law admitted to PAM after hospitalization for a urinary tract infection and a fall. . She was very weak and disoriented. The staff at PAM treated her like their own grandmother. They provided daily therapy to improve both her strength and memory. They also helped to improve her normal daily activities. After 10 days, they had her strength back, was feeling much more alert, and she was able to return to her assisted living. The nurses, doctors, case workers, and therapists were top notch and credits to their professions. If you are ever in need of rehab, I highly recommend you consider PAM.

Experiencia fantástica: My family and I strongly recommend PAM Rehab Hospital, and we are incredibly grateful for the excellent care our mom received. The therapists, doctors, nurses, and administrative staff were kind, attentive, professional, patiently answered our questions, and went the extra mile for our mom. A sincere thank you to the PAM staff!

Experiencia fantástica: I need to take the opportunity to share my excellent experience with PAM Rehabilitation Hospital. As a child of elderly parents with a long past of hospitalizations, I walk away from PAM Rehab with much appreciation and thanks to ALL the staff at the facility. From Erin J at the front desk to everyone else that takes part on the floor, in whatever role that may be. I can't say enough about everyone's friendliness and commitment to bring comfort and care to my family member. This is a huge shout out to PAM Rehab!

Experiencia fantástica: This is my first story to share. Family arrived this week. The staff is amazing, positive humans that over flow with enthusiasm with a smile. Rehab room is a full of fun with a party spin. You take the time to care for patients mental state too! Your open to do what works and you make it happen. I’ll be back for more a little later. Many thanks to you and all who make the patient and family feel ease, hope and most of all love and understanding. Have A Beautiful Day! BethHyatt (Care Taker)

Experiencia fantástica: The therapists are amazing! Sandra is amazing! 3 hours of OT and PT each day. Love them all! Everybody cares about your well-being and wants you to recover ASAP. Hope I can go back to finish up my PT.

Experiencia fantástica: I cannot express our sincere and complete gratitude for the incredible care that we have received and continue to receive at PAM! It all starts when you walk into PAM Health Rehabilitation Hospital in Allen and you are greeted by Erin Jensen at the Front Desk, she is warm, happy and full of hope and wanting to help every family who comes through the door of PAM! Erin immediately coordinated a tour for me and she is just awesome and continues to be part of our support team, as she genuinely cares about the patients and families who are inpatient and outpatient at PAM! The admissions coordinating team who visits possible inpatient transfers/admissions to PAM from neighboring hospitals with Lori Winstead leading the charge is also incredible, and offers families so much hope and encouragement 24/7, along with Lauren Vera who assists with outpatient support for families, they are a dynamic duo! The holistic care provided to my husband while being in-patient with them twice in the last 2 months has been the very best we have ever experienced, with all the nurses, doctors, case managers, PT, OT, speech therapists and aids are an amazing team devoted to the health and recovery of each patient in their care! We are beyond blessed for Erin, Lori, Lauren, Dr. Figueroa and the entire Medical Team at PAM in Allen! We are now looking forward to continuing our healing journey with my husband starting outpatient this week! Thank you all so very much, we are a forever grateful family! Joe and Michelle Gammon

Experiencia fantástica: I was recently a patient there. The whole staff was amazing. Lori the OT was so professional explained each step along the way. Yesenia was such a driving force in my motivation. Jack was so great and friendly to all. And of course rehab wouldn't be complete with out Nadya who was so thorough with each exercise. Dr Figueroa and his complete staff was so engaging. Kept me up to speed on everything going on. The whole nursing staff was so caring. I love and miss the whole staff. See you soon!! Walking of Course !!!

Experiencia fantástica: My father stayed here for about a week following a stroke. Everybody was so kind and helpful. There were plenty of staff available and the therapy technicians were amazing.

Experiencia fantástica: Great people to work with. Staff is very personable and helpful. People like your reseptionest to your nursing staff are top notch.

Experiencia fantástica: Erin has been the most friendly and helpful person I've ever met. Always smiling and curious to everyone walking into the facility. The world needs more people like Erin.

Experiencia fantástica: PAM took care of my grandmother after a stay in the hospital. She had exceptional care with her rehab. She's stronger and transitioning to assisted living now because of the progress that was made here. The facilities are clean and well kept. The staff? Exceptional. Nurses like Esther showed me how attentiveness and kindness of this team. The standard is set the moment you walk in and Erin greets you from the front desk. She makes you feel like you're walking into a safe and responsible environment. I would recommend these services to anyone taking care of their loved one.

Experiencia fantástica: My sister had an excellent rehab experience at PAM. She received more & better therapy than expected. Erin, the receptionist extraordinaire is very helpful & knowledgeable. She has treated my family (visitors) with respect and caring friendliness during a stressful time. Her positive attitude is infectious. Dr Figueroa managed my sister’s care. His care was outstanding. My sister made great progress and was discharged to my home much improved.

Experiencia fantástica: When you first enter you will see the big smile and the very warm welcome from receptionist. Then the professionalism, care and kindness of the therapist. That is one of the most clean premises I ever saw.

Experiencia fantástica: I have been trying to leave a review but hopefully I did it right. Pam has been great. Erin has been so nice and kind and very helpful! The therapy is wonderful here. Thank you Pam Rehab!

Experiencia fantástica: Friendly, warm and efficient from the receptionist (Ms. Erin) to the therapists all of them. A very good place.

Experiencia fantástica: My experience interacting with the staff at PAM has been great. From Erin at the front desk, to Tasia and your team of social workers has been first rate. Keep up the good work.

Experiencia fantástica: Our mum was in PAM Allen for 3 weeks. I cannot say enough good things about this place! Dr. Figueroa is excellent. He is simply the best! The morale of the place is amazing. Mom was barely able to sit when we moved her to PAM. When we left after 3 weeks, she was able to walk a few steps with assistance.The therapists, especially Amy in OT, are so caring and involved in every aspect of recovery. Nursing care was good. We asked mom to be discharged into home care in Houston, not Dallas. Nina, the case manager went above and beyond to help set everything up for us in Houston. The physian, therapy appointments, specialist contacts, everything was ready for us when we came home. The best part of all this is, even after coming to Houston, we had reason to reach out to both Nina and dr. Fig for something or other. We received prompt response for EVERY request! We will recommend PAM Allen anytime.

Experiencia fantástica: I am writing this review as an only child, and one that is truly thankful to PAM Allen and the care they provided to my dad. I took some time to write this review just so readers can hear how far my dad has come. Both my parents were diagnosed with Covid Dec. 30th 2020 and admitted to the hospital. Unfortunately my mother passed away in January due to complications, but my dad was transferred to PAM Allen after being in a local hospital for 3 weeks. I was unsure where to transfer my dad, and certainly wanted the best of care after losing my mother. After much research he was transferred to PAM. From the very beginning, OT, PT and RT were very attentive to my dad and worked with him daily to help him improve. Nursing and the techs were very friendly and always listened to my input, suggestions and questions. Just to understand how sick my dad was initially with COVID, he was on Airvo (high flow) oxygen maximum settings for weeks, had a pulmonary embolism, double pneumonia, went into A-Fib (just once thankfully) and lost 30 pounds and could only do a sponge bath for weeks. Thank you to the entire PAM team, Dr. Figueroa and Dr. Yazdani for the medical care, kindness and especially empathy during such an incredibly difficult time for my dad and my family. Dad came home with me during the week of the snow storm and since then, I am thrilled to report he has finally been weaned off Oxygen 100% about 5 weeks ago, takes daily walks around the neighborhood and just started driving again this past week. My dad was on the verge of giving up countless times and passing, so I am thankful for everyone who helped my dad recover and have a second chance.

Experiencia fantástica: I highly recommend PAM Rehabilitation Hospital of Allen to anyone in need for rehabilitation services. Unfortunately, due to my father’s health issues, I’ve had the opportunity to visit many hospitals and rehab facilities across the country. I must say this rehabilitation hospital is like no other I’ve ever seen. The staff here goes above and beyond to ensure you are comfortable and getting better. From the team of doctors to all of the nurses and therapists, everyone is genuinely focused on making sure patients and visiting family members are comfortable during their visit here. I am forever grateful to this place and everyone here. They helped my father recover and become the healthiest he can be! Special shout out to Therapist: Eric, Sara, and Shilpa Nurses: Teundra, Ana, Andesha, Leah, Lucinda, Lucille and Rahab. I am sorry if I missed anyone..Also, want to thank Jose De Jesus, Dr Ivan Figueroa, Dr Saeed Malik for helping my father get better..The entire PAM RH of Allen.. you are the best in the business!!!!!

Experiencia fantástica: PAM Rehabilitation Hospital Allen is the superior rehab facility of the four I went to. Thank God my husband found them. It is a fully unique skilled hospital. They worked me 4 hours a day and were extremely kind and knowledgeable. A special shout out to Maxwell. He was wonderful checking on me daily for healing. The staff and therapists were great and encouraging! A special thank you to Marilyn!!!

Experiencia fantástica: I had total knee replacement surgery on February 15. I as inpatient at Medical City McKinney for 5 days. I was scheduled to go home and have home health physical therapy. Because I had no one to stay with me at home I was transferred inpatient to PAM Rehabilitation of Allen. This was by far the best thing that could have ever happened to me! Within a few days I was up and walking on my own with a walker. The therapy staff were absolutely amazing! Now only three weeks after surgery I am back working at my full-time job (no walker or cane at all)!! If I had not gone to PAM, I definitely would still be weeks away from getting back to work. I was given excellent care both as an inpatient and now as an outpatient. The therapy staff are absolutely amazing! I highly recommend PAM Rehabilitation Hospital for both inpatient and outpatient therapy. I am forever indebted to PAM Rehabilitation of Allen for getting me on the road to full recovery quicker than anyone ever imagined. Thank you to everyone on the staff at PAM Rehabilitation of Allen. You guys rock!!!

Experiencia fantástica: Highly recommended

Experiencia fantástica: Today is not the best day for me. I have been strong but today I’m a hot mess. My Mother was diagnosed with Parkinson’s disease in 2000 and has lived as a strong independent woman since. She recently lost her independence due to a fall. She doesn’t have an exact diagnosis due to the inability to get an mri because of her bilateral brain stimulants. She’s being treated at PAM Rehab. The staff has been good to her and if I have a concern they have been quick to listen and act appropriately. Today I don’t want to do anything besides sit with my Mom. I encountered extreme kindness on a not so great day for me so decided to do one other thing today…send a shot out to great staff I have encountered. Thank you Daniel, Scott, Lorefe, Jeslyn, Rehab, Ari, Yokoe, Mike, Arletta, Natalie, Herbert, Staci, and sweet Marilyn for your kindness. Attitude matters!

Experiencia fantástica: I suffered a ruptured aneurism/stroke 2 months ago. I came here for in patient rehab after discharge from the hospital. I was not totally alert when I got here and was barely able to do rehab. In two weeks I’m almost walking without the need of a walker. I’m doing everything on my own, showering, shaving, going to the bathroom etc. Dr. Figueroa and Dr. Oswald were great, explained things to me in easy to understand terms. And, I can’t say enough great things about my therapists. Natalie, Lori and Staci were kind but pushed me hard. I owe my almost full recovery to them and PAM. Oh don’t let me forget all the great nurses and techs who took great care of me and supported my wife through this. Thank you PAM.

Experiencia fantástica: Communication is key and at Pam I was able to follow up with my mothers progress. The entire staff was very professional and friendly. The admission advocate, Jose de Jesus, was available 24/7 to help me transition. Dr Figueroa and her nurses went above and beyond to provide comfort with dignity and respect. I highly recommend this facility and would return for rehab at any time.

Experiencia fantástica: PAM Rehab is a really nice facility with very caring Drs. and Nurses. My mom went there and they took very good care of her. She was able to get needed physical therapy and they kept her on the move. Jose our recruiter that helped to get mom into PAM was and is an exceptional person, who you can tell takes pride in his position and believes in helping people. I would definitely recommend PAM Rehab.

Experiencia fantástica: My Dad was in the hospital for 22 days due to kidney failure, heart failure and respiratory failure, I was very worried of my Dad being transferred to another Hospital and spend more time in bed, but the reha hospital did everything they can possibly do for him with in the first day, they accommodated all his needs, including changing his hospital bed for one that will help him with his lower back pain. I am truly convence PAM reha Hospital is the reason why my Dad start back in his feet right away. Anything that we needed that we think our Dad need they were very promoted to take care. He was assessed immediately by different Doctors And the therapy was intense with in the limits of his needs , because of this, my Dad start mobility and holding himself within 3-4 days all the staff and the nurses were extremely Humble and caring. I do extremely recommend PAM reha. Our Parents are our treasure and This facility will ensure your love ones are in the road to recover right away. José our coordinator is an amazing human being. Dr Abraham very good side manners. All doctors and staff was truly exceptional. You will not see this kind of treatment very often any more so Reha in Allen is the way to go.

Experiencia fantástica: My Mom needed after surgery care and the staff, facilities and care was fantastic. She has needed this type of care before and couldn’t wait to get out but was very happy here and would have been ok staying longer but was doing so well they got her home quickly. Thanks PAM. If we ever need your services again we will be back.

Experiencia fantástica: Mom been @PAM for couple days now.. Staff is thorough friendly and efficient. Facility is clean and mom is in great shape! Dad just got home and said "Jason was PT today and he is exceptional, really nice but doesn't let her cheat!!" I think thats pretty cool.. Thanks for taking care of mom Jason and PAM!

Experiencia fantástica: BI had a mild stroke and went to Baylor Scott White Centennial. After 4 days the hospital discharged me to go to rehab at Victoria Gardens in Frisco, located on Rolater. I was there for 6 days and only had two and a half hours of therapy...and was making no progress. As soon as I could, my wife had me transferred to the PAMRehab center of Allen. It was a difference between night and day! My first night, I had a great, hot meal (my first in 6 days!) I Soon met with therapists who quickly assessed me. This facility is filled with a therapy staff that is both caring and professional. Miraculously, they had me on my feet walking with a cane within only three days! The rehab physician, Dr. Figaroa, spent over an hour with me during three visits. The center diligently worked with me to correct my medications. After my first evening meal, I was extremely pleased with the dietary staff’s diligence in providing a balanced diet that was very delicious. I had good choices for every meal, and if their offered choices were not what I wanted, they would come up with another choice of my wishes. If you need a rehab facility, I would highly recommend the PAM Rehabilitation Center of Allen. It is an OUTSTANDING place to be!

Experiencia fantástica: From Juan Guevarez: The care and treatment was incredible, the foods were delicious, Dr. Figueroa was very informative and precise! The nurses were very comforting and attentive, and the all of the therapists (physical, occupational, and speech) were very helpful and kind! I am a dialysis patient and they found a way to give me treatment for two weeks, which was very convenient. I am very appreciative of all the help I got, and I would recommend the PAM Rehabilitation Hospital of Allen to anybody!

Experiencia fantástica: This was my first time going to a facility like this. I had no idea how they were going to help me walk again, but they did! They therapists, nurse's, and doctor's are very good at what they do, and I highly recommend this place. Only thing is, the food is not very good.

Experiencia fantástica: Ok i stayed at Pam for 8 days after my surgery and all the nurses was very nice to me all my therapist was very nice to me as well thanks to all the staff who worked with me while i was their. God bless you all

Experiencia fantástica: I don't know where to begin to describe this particular facility. It's like a home away from home, family with family. The people are consistent, professional, courteous and humble. Their focus is the patient's rehabilitation. It reflects with the physical therapy/ occupational therapy/ speech therapy 3 hours a day 5 days a week. Encouragement 7 days a week. Communication is certainly the key. PAM holds the key!

Experiencia fantástica: It's been a few years since I was a patient here. I read some of the other reviews & felt a need to post my experience. They have incredibly caring personnel here, from the therapists, to the doctors, even the cafeteria staff! Everyone was patient with me, and I regained much of what I had lost in my stroke before I left. They encouraged me every day to do better than the day before and it really helped in my progress. I arrived paralyzed and walked out. I can't say enough good things about everyone at this facility.

Experiencia fantástica: My mother was admitted late Friday and I was prepared for a nightmare. We had a good experience the last time but I was still nervous heading into the weekend. The liaison on Thursday ensured everything was taken care of down to accommodating her special TV need. The maintenance engineer even checked to make sure everything was working before he left for the night. They went over and above the call of duty to get her settled. The weekend went very smooth and her nurse Ronnie was terrific as was the nurse aide, I think Keely. Anna her other nurse has been so helpful with the scheduling of appointments and questions. I have been kept updated by case management and mom even loves the food. Mom enjoys the therapy team and how they are patient and encouraging. She is one tough customer so hats to off to this staff for making this stressful situation on all of us so much better. I can't thank you enough for your kindness, care and prompt attention to her and all those I witnessed staff caring for this week. Nothing is perfect, but this experience has been great and a repeat good experience from her visit here a year ago. Well done!

Experiencia fantástica: I've had 3 friends who were patients here. All have received good, competent care. I would not hesitate to use Warm Springs for myself or a loved one.