ROC

Experiencia fantástica: They didn't waste any time for my drop in visit without an appointment. I was seen more quickly than I'm normally seen at a doctors office where I have an appointment. Doctor was helpful and is getting me on a good path.

Experiencia fantástica: First time here in Carson City. Very short wait and best thing is folks there are for ortho reasons, not illnesses. While waiting you are not sitting amongst possibly contagious patients. Staff are friendly and providers are knowledgeable and also friendly. Highly recommend ROC.

Experiencia positiva: This was my first visit and I will definitely go back to ROC. ROC provided better care than I was able to get locally. No long edit times and immediate action was taken. The only thing that doesn't suit me is the assumption that I'd be getting documentation online. But once I requested paper documentation, there was a small wait time, and all of my discharge papers were printed and given to me.

Experiencia fantástica: Having such a positive interaction a year prior for a dislocated shoulder, I stopped in again after "tweaking" my knee, that I injured over a decade ago. I arrived at the ROC walk-in Express and was rapidly "verified" in the ROC system, and only waited a short time before I was directed to a room. A short wait there, a quick review of the reason for my visit and I was "off to x-ray". After that, it was a short time (couple of minutes) and Ali arrived to discuss the x-rays and options. A brief exam of my knee didn't indicate anything of severity. Since there was no detectable issues I was given options: steroid injection, MRI, and/or "see how it goes" with RICE for about a week. If not pleased with the progress, I was invited back for the more "aggressive" option; steroid injection and MRI. I opted for the RICE option. I really like how quickly and thoroughly the process went. The staff were courteous and professional. Having "everything" at one site (X-ray equipment, etc.) allows for expeditious "processing" which is greatly appreciated. I have nothing but High Praise for ROC in Carson City. If the need arises in the future, ROC will be my go to place.

Experiencia fantástica: We were able to walk in and immediately be processed for Express treatment. Before I was even finished signing paperwork they were ready to get us in to be seen. In under 10 minutes, my son had his finger X-rayed to make sure it wasn't broken, and the whole visit took less than 30 minutes. That was incredible. The staff: from the very first person we met to the last person to help us - everyone was incredibly kind, patient, professional, and informative. Whenever possible, I recommend ROC Express rather than Urgent Care or ER for diagnoses fitting ROCs care. You'll see what I mean.