STEPS for Recovery
Chapel Hill Rd 7980
27513, Cary
(919) 535-3930

Horario de apertura

  • Lunes: 8:00 AM – 5:00 PM
  • Martes: 8:00 AM – 5:00 PM
  • Miércoles: 8:00 AM – 5:00 PM
  • Jueves: 8:00 AM – 5:00 PM
  • Viernes: 8:00 AM – 5:00 PM
  • Sábado: Closed
  • Domingo: Closed

STEPS for Recovery: Opiniones

4.9/5 (31 Opiniones)
Carol Johnson 6 months ago

Experiencia fantástica: As a therapist myself (I'm an Occupational therapist - OT) Steps for Recovery was recommended by other therapists that I know as I had a spinal cord injury. I have been working with both Physical Therapists (PT) and OT’s for the last 2 years. As a result, I’m steadily progressing and am very pleased. My husband has also seen that this team is focused on my specific needs and they consistently change up the program as my needs have fluctuated. I highly recommend this practice for those with neurological deficits.

Mary Fisher 7 months ago

Experiencia fantástica: Feels like family environment here. Professional, friendly and wonderful therapist. My husband is progressing quicker than I thought. Would recommend Steps for Recovery to anyone wanting to recover in a great environment

Andrew 7 months ago

Experiencia fantástica: My mother suffered a severe stroke 9 months ago. It affected her ability to walk, speak, and just about all other aspects of her life. She was a very energetic individual, exercising daily, eating well, and just living a healthy lifestyle. The stroke took just about everything from her. It honestly looked quite grim. Several medical personnel had serious doubts about what, if anything, she could get back. Some Physical and Occupational Therapists that we encounter d also shared those same doubts. I personally found it difficult to accept simply because I could see the sheer determination within my mother. I could see and feel her "never give up" energy. I couldn't give up on her. Then, I found STEPS for Recovery. Not knowing what to expect, and fearing the worst, I was fortunate enough to meet some truly amazing therapists who saw potential in my mom. This was foreign to me. I almost didn't know how to react to all the positivity these people were showing towards my mother. They all believe in her. They challenge her. They push her. They have taken the time to really get to know her. She is treated with great care and respect. It's been 5 months now since we first stepped foot into STEPS for Recovery, and my mother has come a long way! 5 months ago, she was discharged from a SNF that stated she needed to go to a nursing home. We fought this, and an assisted living facility took a chance on her. With the care provided by her therapists at STEPS for Recovery, I am proud to report that she was able to return back to her own home! She has made remarkable gains and continues to make more. Her journey through stroke recovery is not over, but she is even beginning to walk again. This was unimaginable 5 months ago. Her therapists treat her like family! They have gone out of their way, helping her to get an ultralight wheelchair that allowed her better mobility, lent her several pieces of equipment to aid recovery, and provided us with a magnitude of ideas for exercising between therapy sessions. They have taken the time to brainstorm solutions in an effort to improve my mom's quality of life. They also do their very best to work within my schedule and get my mother in as often as they can. It's so refreshing to see such flexibility and willingness to accommodate. This is lost in so many businesses today, but not here! I can't express my grateful I am to all these wonderful therapists (Katie, Lauren, Morgan, and Ashley). If you are looking for Physical, Occupational, or Speech therapy, you can stop your search! They have not met my expectations. They've EXCEEDED them!! Out of all the decisions that I've made since my mother's stroke, coming to STEPS for Recovery was by far the best one!

Traiza Amin 8 months ago

Experiencia fantástica: Best place to get physical therapy and speech. The staff are very professional, kind, and friendly. I highly recommend them.

aven hanna 1 year ago

Experiencia negativa: If I could, I would leave zero stars, but I must in-order to write this review. My husband made an appointment for me in June 2024 while I was visiting my sister in Germany. When we arrived to check in the first words out of the woman’s mouth at the counter was “Are you American”. Before I could answer she responded to her own question saying that “no you’re not American”. She then asked if I had an ID then responded to her own question, again before I could answer, saying “you don’t not have an ID or any documents”. The first thing she should have asked for was my insurance card. I was so in shock of this racial profiling that I left the office, got in my car and cried. I am an Iraqi born naturalized citizen living in the US for over a decade. Prior to coming to the US I served as an interpreter with American ground forces conducting combat operations in Iraq. Healthcare providers are supposed to provide care to people regardless of race or gender. I feel like I was interrogated by a racist staff for being middle eastern. Until this day I never personally received an apology from the office or the manager.

STEPS for Recovery

Thank you for sharing your feedback, and I’m deeply sorry to hear about your experience. It is never our intention to make anyone feel uncomfortable or discriminated against, and I want to personally apologize for the situation you described. The mission of STEPS for Recovery is to provide highly specialized and skilled rehabilitations services to all individuals regardless of race, ethnicity, religion, political belief, socio economic status or sexual orientation/identification. As part of our intake process, it is our clinic policy to make copies of patient identification and insurance cards. This is a security measure aimed at reducing insurance and/or credit card fraud and is not a means of racial profiling or discrimination. We take concerns like yours very seriously, as we are committed to treating every patient with respect and care, regardless of background or identity.
Please know that your experience is not representative of the standard we strive to uphold, and I will be addressing your concerns with the team to ensure this does not happen again. If you would like to discuss this further, please don’t hesitate to reach out directly to me ([email protected]). Your feedback is incredibly important, and we appreciate you bringing this to our attention.

Simon B 1 year ago

Experiencia fantástica: Simply the best! Look no further.

Matthew Wilk 1 year ago

Experiencia fantástica: Josh is such a gem. He’s passionate about his work, a great listener and an excellent resource. I highly recommend.

BlueSky 1 year ago

Experiencia fantástica: I've been to many physical therapists over the years. This, by far, has been the best. The amount of time, quality, detailed observations, explanations, systematic approach, logical reasoning, and great attitudes is exceptional. I've been able to get out of a lot of pain with their help when other pt locations weren't working for me. This place is a gem.

Karen Wyatt 1 year ago

Experiencia fantástica: Great experience! Focus on specific exercises to improve my movement! Very knowledgeable and helpful staff! I highly recommend Steps of Recovery!

Diane Kristel 1 year ago

Experiencia fantástica: Over the last five months, I've been a caregiver for a gentleman suffering from a traumatic brain injury. He has attended physical, occupational, and speech therapy two times a week at STEPS for Recovery in Cary, NC. He has made significant progress in all areas. He has successfully transitioned from a wheelchair, walker, and cane to walking without an assistive device. After a recent progress review, Ashley, his physical therapist set up an independent at home exercise program for him. He will check in with her after a month to reevaluate his status. All his therapists including Rachel his OT and Morgan his ST have worked diligently to provide an integrated plan of care for him. This would not have been the case without their outstanding teamwork and communication. I believe his therapists went above and beyond to create this integrated program for him based solely on his individual needs.

Mike Brooks 1 year ago

Experiencia fantástica: Therapist helped my recovery from stroke by establishing goals and providing spot-on exercises that helped me meet them. Definitely recommend this firm to anyone in need of occupational therapist!

k eaton 2 years ago

Experiencia fantástica: Great PT: therapeutic and fun. Very knowledgeable therapists. Variety of conditions treated. Truly pleased with care.

Jennie Lacy 3 years ago

Experiencia fantástica: I’m so glad I found this place. After my first week here I had similar thoughts to what I see in the other reviews. Godsend, home, family. I wish I’d known about this place 6 months ago when I left the hospital after having a stroke. I’m just glad I learned about them at all. They immediately had ideas about how to help with things my last place was “stumped” by, and they explained it all and I saw immediate changes and finally have some hope again. They are kind, respectful, collaborative, extremely knowledgeable, dedicated to patient care - and they are gifted therapists as well. I can already tell that this place is exactly what I need.

Bradley Stout 4 years ago

Experiencia fantástica: STEPS is incredible. I've been meeting with Josh on Postural Restoration and my only regret is that I didn't start this 5 years ago. I've seen close to 7 specialists for TMJ, chest, back, shoulder and sciatic nerve pain...literally in 2 appointments with Josh a majority of the pain had gone away and not just temporarily. Postural Restoration is some very complex rehab but posture misalignment is a complex problem. Josh has been extremely patient and thorough in educating me and been all around a pleasure to work with. I owe this clinic a lot! Years of pain resolved quickly and they're invested in you seeing the permanent improvement. Thanks Josh and STEPS for Recovery!

j. a. 4 years ago

Experiencia fantástica: I''ve been working with Josh and he's amazing! Takes the time to explain what you're doing, why you are doing it and how it is helping your body. Very thorough in every aspect. The staff is helpful and very respectful -- like a family. I couldn't recommend them more highly!

Kimrel Warren 4 years ago

Experiencia fantástica: Julia and Sam are amazing along with other members of the staff. So glad they are helping me with my recovery. Kim

Mala Mahadevan 4 years ago

Experiencia fantástica: I can't say enough good things about Josh - i came here with a lot of pain due to TMJ and bad posture/misalignment. He explained what was going on in a lot of detail, teaches exercises as well as every day changes in posture to practice and makes sure you understand. I feel better in weeks with simple changes. The place is also taking all precautious during this time against coronavirus and makes you feel really safe/well cared for. Highly recommend. and thank you.

Hugh Parks 5 years ago

Experiencia fantástica: This is an excellent rehab facility with highly trained and professional staff who provide close individualized out-patient therapy especially for stroke and SCI rehab patients.

Paul Hewitt 5 years ago

Experiencia fantástica: Excellent therapy/therapists!

Suzela M. 6 years ago

Experiencia fantástica: Josh is the best! His unique approach to therapy has helped me more with chronic neck and back pain than anything I've done over the past 30 years. He's really passionate about what he does, and truly cares about his patients. Juliette at the front desk is great, as well. I highly recommend STEPS if you need PT, especially if you have tried other therapists and therapies. - Suzanne

Chris Clarke 6 years ago

Experiencia fantástica: The therapists at STEPS for Recovery are the best in the Triangle for neurological-related issues, such as stroke. If you or your loved one is recovering from this kind of illness, there is none better in the area and likely the region.

Sydeena Isaacs 6 years ago

Experiencia fantástica: I am not sure where to start. STEPS for recovery truly lives up to its name. I have been working with Josh since last June after my entire body basically fell apart. I lived in chronic pain (neck, arms, shoulders, low back, hips, feet) for nearly two years and was seen by countless specialists, including four other physical therapists, before I found myself at STEPS in June of 2018. When I first arrived, I felt as though I was stranded on a sinking lifeboat in the middle of a hurricane, desperately searching for a rescue. I am very fortunate I was recused by Josh, a physical therapist who practices something called postural restoration. I like to think of postural restoration as a scientifically sound, holistic approach to physical therapy. Unlike other therapists and providers I saw before coming to STEPS, Josh sees me as an entire person rather than a number of independent parts. He takes time to LISTEN to me and makes me feel like I matter. He makes me feel like I'm a real person, not just another statistic. Josh has been instrumental in helping me identify the root cause of my pain and has helped facilitate a number of crucial steps in my journey to healing. When I first arrived at STEPS, I was grasping for a thread of hope. I couldn't sit comfortably for longer than 30 mins, I couldn't walk up stairs, I could barley walk 1/4 mile on flat ground. I couldn't get laundry out of the washing machine, I couldn't sweep or mop my house, I couldn't do a lot of basic activities. And I was only 30 years old! I am so grateful to say I am now well on my way to a complete recovery. In the past 10 months, I have regained the ability to do all these things and am truly learning to live again! I cannot say enough good things about STEPS for Recovery! This place has changed my life! If you're in your own hurricane and looking for a lifeline, call them! It's one of the best things I've ever done!

Marc Sisolo 6 years ago

Experiencia fantástica: They are the best, I feel the best I’ve ever felt since sustaining many injuries seemingly all at once. This because I know how I am supposed to move for the first time. Still a work in progress but my back barely hurts anymore and other ailments are coming along as well. The wholistic approach to why you hurt vs. simply treating the injury itself is the key. You have to work to feel better, they show you how!

Silvia Barba 6 years ago

Experiencia fantástica: Steps has been a godsend. My husband is making steady progress and he is not an easy patient.

Christi Turner 6 years ago

Experiencia fantástica: Postural restoration physical therapy is making so much sense and Josh works well with my teenage son, so he can get back to playing baseball pain free. Josh has even spent time talking to his coach about my son’s current situation and what plan he is creating with my son. We are hopeful this is exactly what my son needed and was the missing link.

Christy Eskridge 6 years ago

Experiencia fantástica: Katie (PT)and Julia (OT) are outstanding therapists. They believe in what they are doing...and it shows.

Connie Speer 6 years ago

Experiencia fantástica: Wonderful facility that provides caring, kind, understanding care to guide you to better understanding of your condition and assist your physical recovery. Thank you to Josh & team.

Claire Green 6 years ago

Experiencia fantástica: I had chronic pain in my neck and upper back for years. Saw many physical therapists that could only help temporarily. Was great to have a PT that looks at the whole body, not just what hurts. The only PT to make significant progress with resolving my pain!

Michael Erwin 6 years ago

Experiencia fantástica: It’s home!!! . I can’t express how good they are and how much they treat me like family. They really care!!! I had a major stroke. Lucky to be here. My right side was totally impacted and my speech partially. I am walking alone and have full range of motion in my arm In just one year! I may not be back to normal but I am well on my way! I always tell all of my therapists they are my Angels. Miracles sent God. I would not be where I am at without them. Their diligence, their expertise , and their patience. . Praise for Julia, Bryn, and the owner Katie Always there!

Gina Smith 7 years ago

Experiencia fantástica: It's heart wrenching to be told that you have reached your peak and no further therapy is necessary. It happens everyday from a therapist that doesn't specialize in brain injury. (It happened to me) Traumatic Brain Injury recovery is a life time process. Its amazing to me the progress that is made after other therapist gave up. (what does that tell me... Give up!) But I wasn't the type to give up and I was told about Steps for Recovery. Its amazing to me the progress that I am making... Thanks Steps for Recovery.. clearly the right name.. Steps FOR Recovery.

Laura Landsiedel Ford 7 years ago

Experiencia fantástica: The Steps For Recovery team have a talent for dedication and soothing environment. Everyone is treated with the utmost respect, from the person who is working to recover from a hip injury and another a brain injury, to the caregivers and visitors who attend treatments with them.

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