Delano Family Pharmacy

Experiencia positiva: I would like to share an experience that my family & I just had within this month. Earlier this week my dad was seen in the Emergency room, the first Doctor that came in told my dad that he didn't have anything despite the fact of his symptoms were telling him otherwise. My mom and dad said they would like to get a second opition. Surely they did, the second Doctor came in and told my dad that he did in fact had something and was going to send my dad for more tests. He got admitted and then the nurses there were giving us the round around of when his ultrasound was going to be scheduled.Midday, we had 2 women coming into the room asking about their service (separate occasions), of how things were going. I wasn't hesitant about being honest. I spoke openly about the situation and to my surprise the RN Emily was on it. She called out dept regarding times of appts (that we were getting the run around), she was moving mountains for our family and I was impressed things were moving faster and we were being helped and felt that we were being taken care of. Emily, RN called my dad a couple days later after he was discharged and followed-up, I was happy that she took that extra step to call and find out how he was doing. I'm forever grateful.

Experiencia positiva: I was recently admitted this past Sunday and just recently got discharged the 11th. This hospital has improved so much and the staff was prompt and great! I'm grateful for the care I received; they were very attentive and compassionate. There were a few hiccups here and there and some things can still be improved. I just wish the Drs were more concerned about pain management and comfort for the patient and not think just because one asks for their pain meds or an increase, they will become junkies or dependent on them. Some of us have higher tolerances to painkillers than others. I had a bad, painful kidney infection amongst many other ailments. Eventually needed my gallbladder removed, which is a very painful post-surgery recovery. All in all, my experience wasn't bad. It could have been worse. Dr. Riggs (er dr) has been one of the best Drs to ever attend and treat me. Huge thanks to the ER and med-surge departments for their great service! Food has improved as well! Thank you DRMC.