New Season Treatment Center – Gastonia

Experiencia fantástica: Grateful for this place and love all the staff there sometimes there's a wait but better than being in the streets

Experiencia positiva: Treat us like we’re nobody some of them do. People at the window , Nurses I guess are so rude to us. People go there to get help not be ridiculed. It takes a lot for someone to even ask for help. These people need to be more compassionate. Other than that I’m not talking about everyone. Just 90 percent of em.

Experiencia positiva: First and foremost this place saved my life! My fiancee and I have been coming here for almost 2 years now and it has most definitely changed our lives for the better! With all that being said from day one I was told I needed to have all my money upfront there's no charging and paying later! I go in last week and Melissa tells me that I owe over 650 dollars, there's no way! I've never been allowed to charge even one day! So how is it all of a sudden I owe money?! I've tried several times to discuss this problem with Melissa but she's absolutely no help! If I have to be honest Melissa treats you more like a number than the person you are! Something's going on here with the money and I hope they get a handle on it! My thing is you guys have cameras, show me where I didn't pay, because there's absolutely NO WAY!

Experiencia positiva: I've been going here almost 2 years and have been getting take homes over a year and I've only charged a couple times when I first started and always paid the very next day well today I went to pay and the lady told me that I owe $125 for where I've been charging and I do not owe them anything. But most people I've talked to said that I will have to pay it because they've been doing everybody like that since they've gotten the egage app. My friend goes everyday and pays but a couple weeks ago they took $90 when he paid for his doses saying that he owed it and wasn't going to let him dose unless he paid. I use to like this place but it has gotten terrible in the last 3 month's. And another they want even let people charge so how in the hell would they let someone get over a hundred dollars behind. Maybe if they could keep help they wouldn't have this problem. I went to take a drug test one morning and the lady was under a blanket with a little heater and I had to knock and knock to wake her up so I could take my test. If they steal my money from me I'm going to look for somewhere else to go that can keep up with there paperwork because that's a lot of my that I don't have. I go every Thursday and pay $105 4 time's a month and I have proof when I use my card but guess what there card machine is gone no×. Wonder why but they will be writing me a receipt for now on. I just hope someone can take care of this and see that I don't owe them anything.