Regional Rehabilitation Hospital

Experiencia fantástica: The best place you can go to .

Experiencia fantástica: Wonderful service. Nurses were great.

Experiencia fantástica: Wonderful staff...caring and attentive

Experiencia fantástica: Amazing care from all the staff. Physical therapy was challenging and they helped me achieve my goals. I felt support and a sense that the staff at every level truly cared for me. Highly recommend this hospital

Experiencia fantástica: Kudos to this hard working staff under the direction of Mrs. Annie Scott CNO! My family and I could not be more pleased with my mom's care.....Andrea Daniel

Experiencia fantástica: My Dad Angelo Cruz was at this facility for a little over 2 weeks and the nurses Mrs Paige & Carrisa were awesome! The techs were helpful also. Thanks to all the staff that cared for my Dad. I would recommend this facility to all!

Experiencia fantástica: The staff were absolutely amazing with my Mom!! Everyone from the Nurses, RNT’s, Therapists, Rehab department including the dietary staff. They treated my mom not like a patient but as apart of their family…

Experiencia fantástica: Every one was very nice and I would recommend anyone to come to this rehab.

Experiencia fantástica: Tweet and Joy were outstanding really making me feel good about being here. Sabon was on top of my pain making sure I had my pain medication.

Experiencia fantástica: The staff and Doctors are great. Thank you Abrem.

Experiencia positiva: They physical therapy people were amazing and most of the nurses were amazing as well. They just didn't do enough to make sure my mother was strong enough before she was released.

Experiencia negativa: Stayed approximately 3 weeks. The nursing staff and therapists were nice and helpful. Unfortunately on the 7th of October I came back from a doctor's appointment and realized my wallet had been emptied of my cash. All the management said was sorry and nothing they could do but look into it for further issues. Brenda and Melvin were exceptional and I'm thankful for them.

Experiencia negativa: My husband was a patient here for about a week. We never left our room unattended except for one time, about 40 mins. We took my husband for a walk outside. When we returned my daughter’s purse was missing every bit of her cash. $150.00 dollars stolen right out of her wallet. There was a tech in the room when we returned and she had the door blocked off so we could not get in, she was supposed to be cleaning up old linens. When she left our room we still had 3 days worth of linens piled up in the bathroom? She acted weird! So we reported it to the supervisor who did make a report. The next day another person contacted my daughter from the rehab to let her know they questioned a few people but there was nothing they could do. We filed a police report with the Phenix city police. After speaking with many staff member I became aware that theft seems to be a monthly occurance here. Something needs to be done about this place! Explain to me how you can employee a thief? My Daughter was not the only person who had valuables taken from her on this day. Yes that’s right there were others! So this business hires thieves and protects the thief and not there patients who are at there most vulnerable states. This is soooo very sad! As far as the remainder of the staff, I would say care was mediocre nurses, techs, and doctors, along with the caseworkers are really terrible at communicating with each other with regards to patients care. One does not know what the last one did or what meds he is supposed to be on or not be on! It is crazy how terrible the communication is in this place and honestly the only people who suffer are the patients. So if your loved one can’t remember or had a stoke this is not the place for them! Ot and Pt were fabulous! They were the only part of the facility that was good! Corris and Bethany were absolutely wonderful! They care so much about there patients! Each went above and beyond to make our experience great! I will never go back to this rehab again and if you care for your loved ones or there belongings you will choose a different one as well.

Experiencia fantástica: Great care. Very professional and caring.

Experiencia fantástica: Outstanding service and goes the extra mile to ensure patients have what they need. Thanks to Mr. Sam n others

Experiencia fantástica: This facility is awesome. Staff is very attentive.

Experiencia fantástica: Brianna and Megan\Amy, Jessica and Tina were outstanding. I would highly recommend this facility to family and friends.

Experiencia fantástica: Great staff friendly, caring and empathetic with great sense of humor. The dialysis care was great and both nurses was outstanding and the techs was very alert and observing. Even down to the transport team was generous great stay. Only issue cafeteria will never get your order right.

Experiencia negativa: My mother is a patient at this facility as we speak. She has been experiencing nausea and vomiting from some gastrointestinal problems. I tried to voice my concern to her attending physician about her being a risk to aspirate once she returns home. His response to me was, “if she aspirates, then she aspirates. There’s nothing we can do with her condition”. He then left the room. If you have a family member here and DENNIS HARDEN is the attending physician- politely go up the chain and ask for a different doctor and be sure the new doctor is not his colleague because he’ll just co-sign on whatever Harden says. Harden’s bedside manner is absolutely disgusting. He is dismissive and disrespectful when you ask questions and he appears to have lost all empathy in his field. It’s time to retire. I have been so disappointed with the treatment from a provider standpoint and I constantly stay because I’m afraid and half paranoid to leave my mom alone with this kind of mentality lurking around the facility with providers. There’s not enough staff to watch the patients if they cannot advocate for themselves. communication and consistency is poor. You have to hunt , call, probe , and really be assertive to get informed about plan of care. Trying to hang on and get her home and do my best for her on my own through other resources.

Experiencia fantástica: AMAZING.

Experiencia fantástica: Kirstie and Abram were the best

Experiencia fantástica: Everybody was so nice to me while being there.

Experiencia fantástica: I had nothing but good people here. I would highly recommend this facility to anyone.

Experiencia fantástica: Everybody here went above and beyond. The kitchen was awesome because I know I have a big appetite and they made sure I was full every night.

Experiencia fantástica: At first, I had apprehensions about an extended stay in the hospital. But after being here these past two weeks, I can honestly say that it has been a pleasure being here. This facility has a staff that is top shelf from top to bottom. The quality of care that I received was first class all the way, and the therapy I received was the absolute best. I will be sure to visit from time to time, and I will recommend Regional Rehabilitation Hospital to anyone needing rehabilitation of any kind.

Experiencia fantástica: Suffered a double whammy of stroke and severe sciatica. The nursing care, day and night could not have been more responsive. They paid attention closely to my health and made suggestions and took action to guide me through. After a few days of bowel issues they came and scanned my stomach for a definitive answer to “why was my tummy upset”.I would not be fair to single out anyone without singling out everyone. The Physical / Occupational Therapy is the heart and soul of the operation. It’s a highly skilled, educated and accomplished team. Collectively they build on each others progress and collaborate consistently. I came here unable to move without excruciating pain, to minimal walking but I know I. have the skills to build on as my back slowly recovers. I did not need the Speech Therapy, so cannot comment. In short a great team of caregivers working towards a common goal, you returning to your life. Thank you, Encompass of Phenix City

Experiencia fantástica: Everyone was great, Kayra/Jasmine and Adriene were outstanding. Pam assisted me with orderiig my food. Nsg staff really took good care of me. My medical doctors (Abdulah, Verbois) really were attentive to my needs.

Experiencia fantástica: Excellent is all I can say

Experiencia fantástica: Best rehab I’ve ever experienced!!

Experiencia fantástica: Outstanding help, all staff were attentive, professional and friendly.,

Experiencia fantástica: The facility is top notch everyone was very nice to me

Experiencia fantástica: This is the best place to come for rehab they are ery knowledgeable about getting you bak on your feet.

Experiencia fantástica: Everyone did a real good job. Everyone coordinated great together

Experiencia fantástica: When I first got here I was helpless but everyone pitched in and helped me get my independence back. I give this place a 10+

Experiencia fantástica: I would recommend this facility to anyone. They really did great job with helping me reach my goals..

Experiencia fantástica: My stay here I was treated very well. I would recommend family and friends to come here..

Experiencia fantástica: The staff was very friendly and helpful the physical therapist team was great they are very friendly and helpful they help the patients motivate themselves even when they doesn’t want to they make them feel very good about themselves they also play great music for them in physical therapy for the patient also I loved Jeremy corris Alfonzo aka aj steering and all the other stuff they were great I would recommend this place to anyone and the food was excellent too I also want to give a shout-out to the nurses that was on staff they were really great I don’t know all there names but they were good and I loved Cynthia she was really great.

Experiencia fantástica: A very thoroughly enjoyed my stay here the nurses and staff were very excellent at their jobs especially my friend Cio

Experiencia fantástica: My mother’s care here was wonderful! I have never met a group of such caring nurses and staff! 2 weeks was long and exhausting for mom but everyone made her feel so comfortable!

Experiencia fantástica: Abram/Kirstie was very encouraging with my treatment. The nursing staff was always on time with my medicine. I really enjoyed how Pam came around and made sure my food order was correct

Experiencia fantástica: Excellent care

Experiencia fantástica: I received excellent care from the entire staff

Experiencia fantástica: The whole facility went above and beyond to make sure I would return home... Highly recommend this place

Experiencia fantástica: Abram/Kirstie were unbelievable with the great care they provided

Experiencia fantástica: Everybody performs their job to the best of their abilities. Plus everyone cares there….

Experiencia fantástica: So many people were so kind to me while being there. I would greatly recommend this facility

Experiencia fantástica: One the best place you come for rehab. Everyone was very attentive to my needs. I would recommend anyone to go there.

Experiencia fantástica: I have much respect for the people that work here. The doctors took my stomach problem seriously and help correct it.

Experiencia positiva: I was at this facility in April for 6 days, overall I had a positive experience. Most of my nurses, especially Chrissa (not sure if I spelled that right) and Makayla were wonderful. They went above and beyond to ensure that I was taken care of with dignity and respect. My favorite tech was Shirley , she was very kind and made me feel comfortable with her as if I’d known her my whole life. AJ was my occupational therapist and he was caring, compassionate and down to earth. I felt very comfortable with him and he took his time helping me in one of most vulnerable moments of my life. The only thing I didn’t like was that they seemed to be short handed at times which sometimes caused long delays when I needed assistance getting to the restroom. Overall my stay was pretty good and I would recommend this facility to anyone in need of this type of care.

Experiencia fantástica: My father was referred here after an extensive hospital stay to help him regain skills that had waned. Despite working as a special educator with PTs, OTs, and SLPs for close to 10 years, it was my first time being in an in-patient rehabilitation facility. As my father’s advocate, I wanted him to be in a facility that was clean, organized, had personnel that treated him with dignity and respect, and provided comprehensive, high-quality service. I am happy to say that we experienced all of those things during our stay. One of the things that I appreciated the most was their transparency with his care. I was allowed to attend every session and speak with his therapists directly during and after sessions. I spoke with his doctors regularly which gave us real-time updates on his care. Attending his sessions was important because it gave me the opportunity to see and learn different strategies that would support his growth during and after our stay. I also noticed that everyone followed an asset-based approach, which was key to his progress. This approach shifted the focus of his care to what he could do presently and the potential to expand upon that moving forward. You don’t always see people follow this approach in healthcare, so to experience that here was refreshing. Since being here, my father has demonstrated tremendous progress. From being more engaged in social interactions to, now, walking again with assistance, words cannot express how grateful I am for this experience. I would highly recommend this facility to anyone and truly thank all of those who were involved in his care.

Experiencia fantástica: Entire staff has been wonderful. Carla, Violet, Tweet, Sam, Brittany, and Sylvia went so far above and beyond that the description is beyond words.

Experiencia fantástica: Nursing staff was outstanding and therapy worked me over really good. I would recommend this facility to anyone

Experiencia fantástica: Great experience over all great service

Experiencia fantástica: Caring staff and the medicine is on time. Everybody really cares

Experiencia fantástica: They got me ready in super time.

Experiencia fantástica: Everyone went above and beyond to help me. I have been to a lot of places but this is thebbest

Experiencia fantástica: My stay here very good I even made some best friend while I was there

Experiencia fantástica: This was a wonderful stay everyone went out of their way to assist me. It was home type atmosphere while I was here❤️❤️❤️

Experiencia fantástica: Nursing was all great especially the ones that had to assist me with bathroom duties. Brittany was one of my favorite therapists that treated me...The food here was some of the best hospital food that I ever had.

Experiencia fantástica: Brittany Ashley were outstanding,

Experiencia fantástica: Everybody was very devoted to their job. Best place to come for rehabilitation

Experiencia fantástica: Dakota, Sarah and Jamille, Shirley were outstanding very helpful

Experiencia fantástica: Everybody went above and beyond. Brittany and Melvin didn't cut any corners with me.

Experiencia fantástica: Everybody was great here I would recommend this facility to everyone to

Experiencia fantástica: Abram and Ashley, Kayra, Karrie were really great!!!!

Experiencia fantástica: Sam was terrific helping me reach my independence

Experiencia fantástica: Jessica was outstanding even taking the time to pray with me.

Experiencia fantástica: ⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of receiving care at the Rehabilitation Hospital of Phenix and I must say, the experience was exceptional. The physical and occupational therapy team, especially Corris, Bethany, and Abram, were outstanding. Their expertise, compassion, and dedication significantly contributed to my recovery journey. They are truly skilled at what they do and made sure every session was as productive as possible. The nursing staff was nothing short of phenomenal. Their attentiveness and determination to go above and beyond made my stay much more comfortable. They consistently ensured that all my needs were met with a smile, reminding me that a little mutual respect goes a long way in making the healthcare experience positive for everyone involved. I was also pleasantly surprised by the quality of the meals provided. The dietary team deserves a shoutout for their excellent meal preparations that were not only nutritious but also genuinely tasty. Overall, my time at the Rehabilitation Hospital of Phenix was well spent. Thanks to the dedicated team of professionals who care deeply about their patients' well-being. I would highly recommend this facility to anyone in need of top-notch rehabilitative care.

Experiencia fantástica: There was never a time I needed something and got it…

Experiencia fantástica: Everyone here is outstanding couldn’t have picked a better facility

Experiencia fantástica: Brittany and Leah were outstanding..Best facility I have ever been too

Experiencia fantástica: Therapy staff was on point

Experiencia fantástica: EVERYONE WAS GOOD

Experiencia fantástica: Everyone was wonderful and I would recommend it to anybody

Experiencia fantástica: Brianna, Brittany and Cleveland were outstanding

Experiencia negativa: Worst Rehab in this area. Beware when sending your loved ones here!!!

Experiencia fantástica: . Jessica was my angel while I was here.

Experiencia fantástica: Shirley and Jessica,Amanda were outstanding....

Experiencia fantástica: This place is a great place for your love ones. This place is great representative of Phenix City for rehab with people that shows great compassion..

Experiencia fantástica: This facility was outstanding, The staff went above and beyond to make sure I was well taken care of

Experiencia fantástica: Jessica was wonderful and did everything to help us get settled in and calm down on arrival.

Experiencia fantástica: The nurses was really great. The PT and OT was excellent but the kitchen staff cannot get their head out of their butt. I was served raw food. Me and six other patients got really sick the week I was here. The last night of my stay I was served a raw pork chop. I feel like I was being targeted by the kitchen but other than that everything was great. I feel like the kitchen manager needs to be fired and needs to learn how to actually serve people's food, right.

Experiencia fantástica: My dad recently completed Rehabilitation for a stroke. The staff is very personable and have treated my father very kindly.

Experiencia fantástica: Enjoyed my stay highly recommend this facility

Experiencia fantástica: Outstanding facility the employees were amazing

Experiencia fantástica: Wonderful place…….from the friendly staff to the hard working staff in the Therapy Department I couldn’t have ask for a better place to be……KUDOS to everyone. I would definitely recommend this place to anyone.

Experiencia fantástica: Excellent staff in PT, OT, and ST helped me to get back on my feet. Clean facilities and all staff were exceptional.

Experiencia fantástica: I didn't meet one person that didn't have a smile on their face

Experiencia fantástica: Adrienne and Kayly were awesome. Great facility for rehab

Experiencia fantástica: They did a excellent job I would recommend anybody for Regional Rehab

Experiencia fantástica: We had a wonderful experience with all Doctors, care givers and staff. They went above and beyond in the care of our Mother.

Experiencia fantástica: Awesome facility and great staff! I recommend anyone who needs rehab to attend this facility! I came in barely able to walk with a walker and I’m leaving walking out with a cane almost able to not use the cane. Thank you Regional Rehabilitation and your wonderful staff!

Experiencia fantástica: I love my stay her my Therapists Brianna and Sidney have worked really hard to help me reach my goals. The staff have been amazing as well. I would recommend this facility for your family if they are in need of reach goals on their road to recovery.

Experiencia fantástica: Everyone was great here!!!! SUPERDUBER

Experiencia fantástica: Great staff that cares a lot about their patients

Experiencia fantástica: Everyone is so nice and engaged with my husband. He is in very good hands with taking care of him and helping him with his needs. PT and OT are exceptional. They are going at my husbands pace. They are all very professional but yet very sensitive and talking to him and making sure he is comfortable and need anything. They all keep in the loop as for how his PT and OT is going and what their goals are to get him where he needs to be. I would recommend this place to anyone.

Experiencia fantástica: Good people

Experiencia fantástica: It was great

Experiencia positiva: Ok

Experiencia fantástica: I would like to say that I've never seen a health facility with employees so nice,congenial,efficient etc. A special thank you to Corris,Tameka and Adrian. Thank you for your excellent care of Ms.Ingebord Rowland.