New Start Recovery Solutions
Información sobre New Start Recovery Solutions
Horario de apertura
- Lunes: Open 24 hours
- Martes: Open 24 hours
- Miércoles: Open 24 hours
- Jueves: Open 24 hours
- Viernes: Open 24 hours
- Sábado: Open 24 hours
- Domingo: Open 24 hours
New Start Recovery Solutions: Opiniones
Experiencia fantástica: I had a really memorable experience. Totally changed my mindset in a positive way. Dr. Chanter was great along with the other therapists, nurses and staff. I stayed for 37 days but wouldn’t mind staying longer if I needed to. Couldn’t recommend this place anymore. I also heard the other locations are great as well.
We're thrilled to hear that your experience at Sierra Health + Wellness: Concord had such a positive impact! Our team, including Dr. Chanter and our therapists, nurses, and staff, is committed to helping every individual find lasting change. It’s inspiring to know your mindset shifted and that you felt at home during your 37 days with us. We’re proud to have been part of your recovery journey!
Experiencia fantástica: All the staff were professional, kind, knowledgeable and helpful with every aspect of my recovery. Group therapy was organized and meaningful. Individual counselors provided great support for me and my family. The after care plan is amazing and supportive once you leave the inpatient stay.
Hi Adrienne! Thank you for your kind words! We’re so glad our team and programs, including therapy and aftercare, made a positive impact on you and your family. It’s an honor to be part of your recovery journey. The entire team at Sierra Health + Wellness wishes you continued success!
Experiencia negativa: They have no Liscensed therapists here. Covid is always a mess. Very poor organization and execution of what they promised.
We’re sorry to hear about your negative experience. We take your feedback very seriously and will be addressing this with staff. Please feel free to contact us at (866) 303-6275 if you have any further questions or concerns.
Experiencia fantástica: My personal experience at new start in concord is was phenomenal. I spent 31 days in the residential program including detox and all around had such a great experience that it was difficult to leave. To start, the medical staff while I was in detox took care of all of my needs. The med techs, nurse practitioners and doctors made sure that I had a comfortable experience while going through the scary process of withdrawing. Not once did I run out of medication and they always made me feel like they cared for my wellbeing and safety. While in residential, the counselors, group facilitators, therapists, and case managers were amazing! Each and every one of them. They had so much knowledge, experience and education, and I learned so much. My personal therapist, Mellisa was absolutely wonderful, and she helped me dig deep and figure out the root causes of my issues that were tied to my past traumas. The family sessions were also extremely helpful. Moving onto the assistant Director and head Director, who both truly cared about the program, the clients, and their staff. It was evident in how the program ran like a perfect machine. They also took us on fun outings, like bowling and going to the beach. The facility was comfortable, clean and well organized. We have full-time staff that keep each bedroom and area of the buildings clean and provided the clients with all of our basic needs. I want to give a shout out to Ofi who was like everyone’s mom. We had some awesome amenities too like a gym, A game room, and an outside movie theater with a fire pit. I will truly miss my time at New Start in Concord, and will forever be grateful for this experience. Thank you :)
Thank you so much for the kind review Brittney! We are so happy that our Concord, CA, residential treatment program was able to be of service to you. We will always be here for you!
Experiencia fantástica: I can not say enough wonderful things about this place. I highly recommend this facility if you really want to get sober!!
Thank you so much for the kind review Julie! Our Concord, CA, treatment center is here to help individuals who are struggling with addiction and mental health disorders. We wish you all the best!
Experiencia fantástica: Came here just before Christmas of 2023 and spent 90 days of recovery here. The amount of growth that occurred for me was astonishing and it was the best choice I made for myself. 10/10 staff. Very friendly and welcoming. Stellar therapy team too. I can honestly say I was a little sad to be leaving. Felt like home at the end, and I will miss see everyone. All that to say I’m wildly thankful for the “new start” they helped me find in my life. If you or anyone you know needs support in recovery I highly recommend this facility.
Thank you so much for the kind review Andrew! We are so happy that the team at our Concord, CA, treatment center was able to be a part of your recovery journey. We will always be here for you!
Experiencia fantástica: I would highly recommend this facility to anyone in need of inpatient drug or alcohol rehabilitation. Wonderful and caring staff! amazing nurses ! Extremely professional . Doctor's and psychiatrist were so helpful and got me on the perfect balance of medications to manage my substance abuse problem and chronic back pain as well as depression and anxiety . Loa you my №1. Love you all . I'm sincerely going to miss you guys .
Thank you so much for the kind review Ryan! We are so glad that the staff at our Concord, CA, treatment center was able to be a part of your recovery journey. We will always be here for you!
Experiencia fantástica: The staff and facilities here are great. I felt very comfortable and had a great experience. I would recommend them highly for anyone having an issue with substance abuse.
Thank you so much for the kind review Jon! We are so happy that our Concord, CA, treatment center was able to be of service to you. We wish you all the best!
Experiencia negativa: Sorriest excuse for a rehab facility ever. Nothing but broken promises, lack of organization to no organization, poor to no communication, extremely uncomfortable beds and the negatives far outweigh the positives. Totally toxic environment. Also assaulted by roommates and absolutely nothing was done other than to move me to a room with an occupent who snored louder than a sawmill. I’d give it negative 5 stars if I could.
We’re sorry to hear about your negative experience. We take your feedback very seriously and will be addressing this with staff. Please feel free to contact us at (866) 303-6275 if you have any further questions or concerns.
Experiencia fantástica: By far the most effective establishment I’ve experienced for substance and mental health. The staff, from top to bottom, are by far the most caring, personable, and professional. Suffering from substance abuse for 20+ years I finally feel confident in my future and cared about as an individual. New Start is cutting edge in therapy and course work while making every patient feel like a valuable human being despite their struggles. Thank you to the entire New Start family for helping me begin this new journey in my life
Thank you so much for the kind review Christopher! We are so happy that the team at our Concord, CA, treatment center was able to support you during your recovery journey. We wish you all the best!
Experiencia fantástica: Struggling with an addiction is incredibly difficult resulting in multiple exposures with treatment and detox centers. New Start Recovery Solutions redefines what a treatment center should be. The staff is exceptionally capable of providing heartfelt support to those experiencing crisis-inducing addiction issues. This review lacks the eloquence appropriate for describing the quality of care that is given at this center. I truly appreciate the non-judgmental, highly intelligent, and very patient care given to me during this unfortunate relapse.
Thank you so much for the kind review Jamie! We are so happy that the team at our Concord, CA, treatment center was able to support you during your recovery journey. We wish you all the best!
Experiencia negativa: My daughter recently entered and another guest was allowed to complain excessively about her unfortunate snoring after 1 night to the rest of the housemates which during a sensitive time, the effort to control the punitive behavior was just not there from the staff. My daughter decided this place was not for her and came home in search of another solution.
We’re sorry to hear about your negative experience. We take your feedback very seriously and will be addressing this with staff. Please feel free to contact us at (866) 303-6275 if you have any further questions or concerns.
Experiencia fantástica: I found this company to be very educational about what substance abuse is and how to best approach my son with his addiction. They stood by me and helped me guide my son into treatment. He was so resistant to the idea of going into treatment but after Dave talked with him he went right in. Thanks so much to Dave and Trish for their help
Thank you so much for the kind review Colleen!
Experiencia fantástica: I thoroughly support this provider. He was instrumental in helping my family through a very difficult time. His knowledge with the process is easily seen and he spoke to me as if my family recovery mattered.
Thank you so much for the kind review Sue!
Experiencia fantástica: The staff here is very helpfull and friendly. Everyone at New Start Recovery was cheerful and kind. Beyond greatfull for the opportunity to have a "new start" at life. Thank you for being there when we needed you most!
Thanks for your great review, Jeremy! And thanks for allowing us to be a part of your journey. Wishing you all the best!
Experiencia fantástica: I love everything at New Start Recovery solutions . The team is hands down one of the best to work with.
Experiencia fantástica: I went in feeling pretty terrible and came out feeling really good about myself. If you're a veteran and you're ready to change your life, here is where you can do it.
Hello Barry - thanks for your 5-star review! We are honored to be a part of your recovery - and greatly appreciate your taking the time to write a review for us. Wishing You All the Best!
Experiencia fantástica: I picked up my wife today from New Start Recovery, and was pleased with the friendly, professional, and helpful staff.
Thanks for your review, Gary! We Wish You All the Best!
Experiencia positiva: Terrible mental health doctor. Getting appointments set up was the worst I've experienced. Not much planning involved. The group therapist are nice though.
Hi Shelby and thanks for the input! We understand that issues come up that do not always meet expectations; which is not acceptable. Your feedback is being used to improve the delivery of services. Medical staff strive to provide clients with the best possible care. Communication about this matter has already begun. Our staff both medical and clinical are fully licensed, registered and or certified in our areas of expertise with both substance use and mental health related issues. Our programs are geared toward providing a safe environment to recover and stabilize with evidence-based practices. Our therapists are nice (we agree!) and have years of expertise. We are happy that you have been able to interact with our fine group of service providers. We strive to make certain that the therapy our clients receive meets the high standards that we have set for ourselves. Please feel free to reach out to us at 866-303-6275 to give us more feedback about this or any other issue. Thank you for the feedback.
Experiencia fantástica: I was impressed with the staff and the facility. The staff is friendly, compassionate and knowledgeable. They go the extra mile to help patients. The clinical knowledge and experience is first class. Thanks New Start Recovery Solutions!
Experiencia fantástica: I called looking for help for my SO to get help with quitting smoking. Andrea took my info and was extremely helpful in pointing me in the right direction, even if they couldn't help themselves. Extremely friendly and compassionate service over the phone. Thanks anyways for all the help!
Thanks for taking the time to write a review, Ashleigh! We are always happy to help however we can. All the Best!
Experiencia fantástica: I called looking for help for my SO to get help with quitting smoking. Andrea took my info and was extremely helpful in pointing me in the right direction, even if they couldn't help themselves. Extremely friendly and compassionate service over the phone. Thanks anyways for all the help!
Thanks for taking the time to write a review, Ashleigh! We are always happy to help however we can. All the Best!
Experiencia negativa: Do not go to this place reviews are false can’t believe they can get away with these false reviews. The person in charge “melody” is is nothing by a liar trying to cover her own butt
Thanks for your feedback - we take all input seriously. We encourage you to contact us if you would like to discuss further. Thanks!
Experiencia fantástica: New Start Recovery..set me on my path of recovery. Awesome people I'm so greatful to each and every one that was there. THANKS SO MUCH! LOMIE
Hello Lomie - thanks for your 5-star review! We are honored to be a part of your recovery and happy to hear your positive experience with us. Wishing You All the Best!
Experiencia fantástica: The staff here is on call at all hours, and is truly remarkable in both care and staying punctual. Patients requiring medicine were promptly and professionally managed, these nurses truly do work hard and care. I personally enjoyed the weekly meditation and yoga classes. Also, the personal chef preparing every meal really helps. I appreciated the directors personal attention to all manners, which showed me even from the top- the entire staff cares. I attended their detox program. ZL.
Hello Zack and thanks for your review of our detox program! Knowing that we are making a positive difference makes us proud to be serving clients throughout Northern California. Wishing You All the Best!
Experiencia fantástica: Over the last 16 years, I’ve been to multiple treatment centers both as a client and as a supportive family member. Rarely have I experienced a symbiosis of care, quality of facilities, and professionalism like my little brother was provided at New Start. From our initial phone conversations, to intake, and now his continued care - the journey has gone as smoothly as humanly possible. There are always surprises along the way and a program’s ability to morph in stride is critical. New Start rolled with the punches and included our family as well as his therapist at home. This is one of the best programs around. Period.
Hello Todd - thanks so much for your 5-star review! We are happy to hear about your positive experience with us. Wishing You All the Best!
Experiencia fantástica: I went through New Start and it changed my life. This program has played a instrumental role in my life and my recovery. I am now on my way to a new way of life. I highly recommend this program and will be always indebted to this program! Thank you New Start!!
Hello Joshua - thanks for your 5-star review! We are happy to hear your positive experience with us. Wishing You All the Best!
Experiencia fantástica: In a world where help with addiction and mental health is sometimes hard to find. David Burke And New Start Recovery Solutions are always there. David has always been there and gone above and beyond what is expected of him to help others. Thank you David and New Start Recovery Solutions.
Thank you so much for the kind review Joan!
Experiencia fantástica: I recently toured New Start Recovery Solutions and I was so impressed with the atmosphere. Everyone was so nice and it is a beautiful environment. I was welcomed by all staff and all of my questions answered. I strongly recommend this treatment facility for yourself or loved ones.
Hello Kallie and thanks for your 5-star review! We are happy to hear about positive experience with us. Reviews like yours are why we are so grateful to be able to help those recovering from addiction. All the Best!
Experiencia fantástica: I feel like this is the place to gain a solid foundation and good grasp of addiction what it does and how to overcome. This place has staff who truly care and go the distance with you.
A 5-star rating is one of the highest honors an addiction rehab treatment center can receive. It is reviews like yours that make us proud to serve clients throughout Northern California. You make it all worth it. Thanks for your review!
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