Fairfield Outpatient Clinic - VA Northern California Health Care System

Experiencia fantástica: Surprisingly really good for a VA. Had no trouble finding where I needed to be. It’s just one building and not a confusing campus. Staff were professional and very genuine. I look forward to my VA appointments here. Thank you!!

Experiencia fantástica: Great Service, kindness abounds

Experiencia negativa: There are some, very few but some, really great employees at this va but all the doctors keep leaving and you can't get an appointment for months. The nurses/doctors don't listen when you tell them your health concerns and the only reason I'm even giving them a 2 star is because of the few really awesome staff they have. The services are 1 star at best.

Experiencia negativa: Terrible VA with terrible service, so pointless to have a clinic that doesn't offer much but refers you over an hour away for most services, and the providers are terrible as well and don't care, they have a high turnover rate as well and wonder why veterans hate the va because the quality of service is so bad and wait times as well

Experiencia fantástica: Lab has fast, courteous service.

Experiencia fantástica: VA clinic is well organized with excellent service

Experiencia negativa: I just moved into the area and was trying to switch medical locations. The lady on the primary doctor line wasn’t helpful almost as if she wasn’t listening to anything I was asking because she just transferred me to a va phone line in Mather, Ca and they didn’t answer the phone at all. I guess I’ll stick to the San Francisco location because a good VA center is hard to come by…as for emergencies I guess I’ll just figure it out.

Experiencia negativa: Dr. Barlow, Podiatry. Is very unprofessional and uses intimidation when patients ask questions. Poor Communicator

Experiencia positiva: When you first enter for your Covid screening The lady is impolite horrible customer service. No when I went to the clinic I was supposed to go to same thing. Wasn’t even greeted with the hello! how are you today ? Nope! CanI help you nothing just my ID and what are you here for wow! My experience here at DCMG has been horrible! Doctors don’t care staff don’t care. Sad because I have no the other option for Healthcare I have to deal with this as a new patient.

Experiencia fantástica: Very positive experience at this facility.

Experiencia fantástica: Nothing but good here

Experiencia fantástica: I love coming to this VA. Great customer service.

Experiencia negativa: Been calling for two days now. All calls go to a recording. Recording says leave a message and we will get back to you with in 72 hours. Really 72 hours. Now that sure is some customer service.

Experiencia negativa: Some genius put this VA clinic INSIDE the AFB. If you want to get a visitor pass you will need: current vehicle registration, VA ID card, Govt. ID card.

Experiencia fantástica: Friendly, professional, great service. Not 1 complaint from this Veteran.

Experiencia fantástica: A+ staff!

Experiencia positiva: It's a friendly place, with helpfully people.

Experiencia fantástica: Excellent staff and great doctors so far.

Experiencia fantástica: Awesome place to receive great medical care!! Thanks for taking great care of us military veterans!!!