Vista Physical Therapy - Frisco, Legacy Dr.

Experiencia fantástica: Very patient therapist.. clean environment and equipmenjt.

Experiencia fantástica: Everyone is always very friendly and the facility is always very clean!

Experiencia fantástica: Kailey is the kindest, most down to earth therapist I have ever been to. I am actually going to be sad for therapy to end because she is juts suvh a good vibe, and has a great personality. She has really helped me to regain my strength without making me go home in more pain than I came in. My friend saw Erica and she is an amazing therapist as well same personality down to earth calm and caring. Kara is a sweetheart and makes Scheduling a breeze and The physical therapy tech are both very kind and helpful too. Update..Still love this location. The therapist and staff at this location is really great. Kara is really kind and the techs are the best ones I have ever worked with. I was absolutely gutted to hear my therapist was leaving. I drove all the way from Denton to see Kailey and unfortunately she will be too far from me now to go see. She was the best therapist I have ever had period.

Experiencia fantástica: Kailey is super knowledgeable and friendly

Experiencia fantástica: Kailey is an amazing PT who understands what and how to alleviate pain.

Experiencia fantástica: The team has been great. They are helping to balance what needs to be done to get me better with pain management.

Experiencia fantástica: Kailey Kerstein is the best. She is very friendly and works with you to get you to your best self.

Experiencia fantástica: We love Kailey and the whole team at Vista When our daughter broke her arm and needed surgery and then physical therapy, we were definitely freaked out. As parents we want the best for our kids and for them to heal and feel their best. Kailey and team were amazing from the start and have helped our daughter tremendously! We're so thankful!

Experiencia fantástica: Vista Physical Therapy is amazing. The staff is friendly and the facility is great. Ericka is a wonderful PT and I highly recommend her and Vista.

Experiencia fantástica: Vista Physical Therapy in Frisco is wonderful! The staff is friendly, helpful, and incredibly knowledgeable! I highly recommend Vista PT!

Experiencia fantástica: This is my third time needing PT services. I keep coming back to Vista PT because of the knowledge of the PT specialist, the concern for my wellbeing, the friendly atmosphere and the close location to my house.

Experiencia fantástica: Great place

Experiencia fantástica: Highly recommend for anyone looking for a place with educated, great & caring therapists. Erika is amazing and really knows what she's doing.

Experiencia fantástica: I’ve had a very positive experience with Vista Physical Therapy. My physical therapist, Ericka, is fabulous! She’s very knowledgeable and also very personable. She’s helped me tremendously. I highly recommend her.

Experiencia fantástica: Very caring group of people. I look forward to going every week for the good work Erica does with me. Very happy to be in this clinic in Frisco.

Experiencia fantástica: Staff is very caring and answer all of my questions. They make sure I have what I need to continue my therapy at home

Experiencia fantástica: I had a very good experience and outcome for this being my second hip replacemet surgery. All staff members and the facility are pleasant and professional. My therapist Kailey had me walking out in 4 to 5 weeks with no pain and no cane and very little stiffness which will be taken care of with home exercise packet that she provided.

Experiencia fantástica: erica & her team are amazing

Experiencia fantástica: I have been to Vista multiple times now after many different surgeries. They have always shown a level of compassion and care that you will not find anywhere else!

Experiencia fantástica: I recommend this place for anyone looking for a caring and friendly Physio session. I had a shoulder tear and the PT instructor Kailey took personal care to understand and help with reducing pain. She makes sure we are comfortable with and suggested exercises so pain is subsiding gradually.

Experiencia fantástica: Love the positive atmosphere at Vista!

Experiencia fantástica: Ericka does a fantastic job of listening, caring and treating with a customized plan.

Experiencia fantástica: Ericka helped me reach my goal much sooner than expected. She has been great!!

Experiencia fantástica: I had a great experience at Vista PT! Kailey was an amazing PT and always went above and beyond to make sure I was doing exercises correctly and that I was comfortable! I would recommend Kailey and Vista to anyone! My ankle pain has greatly decreased and I feel so much better!!

Experiencia fantástica: Awesome place. Erica is great. In a short time, I've improved and feel so much better.

Experiencia fantástica: The care I’ve received has been wonderful. All the employees are so helpful and supportive of my improvement!

Experiencia fantástica: Fantastic experience. Very professional and highly skilled team who is passionate about taking care of their clients physical therapy needs. I’d strongly recommend considering Vista PT Frisco.

Experiencia fantástica: If I could give more than 5 stars, I would. Kailey was my therapist. She’s very knowledgeable, patient, professional, attentive to her patients, and great with people. She has gotten me through a hard recovery on a complete ACL and double meniscus tear. She took me from crutches to walking again! Kara was a rockstar in handling workers comp. As it was my first time ever dealing with it, I was extremely lost and having a hard time getting ahold of anyone on the phone. Time and time again she got through to them. All in all my experience here has been nothing but wonderful. All of the staff are friendly and good people. I would definitely suggest anyone and everyone to Vista Physical Therapy in Frisco!

Experiencia fantástica: I have had neck and shoulder pain since July 2023. After visiting number of specialists to no avail, I am glad that I choose Vista physical therapy in Frisco. Kailey worked very patiently and helped me progress towards recovery. She is very talented and extremely nice person. I am so happy that I got to have sessions with her. The entire staff at Vista are welcoming and very pleasant to interact with. I would highly recommend Vista for physical therapy.

Experiencia fantástica: This facility is awesome Ericka is Great. Has my knee feeling awesome post surgery

Experiencia fantástica: Ericka has done a great job with my special needs friend. She encourages her to do her best and isvery patient with her.

Experiencia fantástica: Excellent care. The physical therapist is excellent.

Experiencia fantástica: Extremely professional and caring. Appointment system is the best. Ericka and Kailey are the very best!

Experiencia fantástica: Wonderful! Welcoming group and I got back to walking and feeling less aches and pain so much sooner than i expected!

Experiencia fantástica: Awesome PT team!!! Everyone is so patient and attentive - especially Kailey. They meet you where you are comfortable and help you gain confidence.

Experiencia fantástica: I had wrist pain that just wouldn’t get better. I wasn’t able to work out or lift anymore. I went to see Ericka K., a physical therapist, and after a one hour screen/ assessment she was able to give me a program that completely resolved my wrist pain. My pain improved after 1 week and I was back to lifting in 2 weeks. I’m really impressed with the entire screen and assessment process. The therapist was experienced, gave me one on one care, and provided really great and effective education that helped me reach my goals, resolve my pain, and return to my work and exercise without limitations.

Experiencia fantástica: Mrs Erika, she is awesome physical therapist who is well trained and help patient with excerises.She is friendly and understands patient's need.Vista Physical therapy center is awesome and great management. I am glad I took my sessions here.

Experiencia fantástica: Highly recommend Vista Physical Therapy and Kailey in particular. She is genuinely interested making me feel better and extremely qualified to do so.

Experiencia fantástica: The therapist was very knowledgeable and offered great insight into my injury. Staff is welcoming and friendly. I would definitely recommend this site for services.

Experiencia fantástica: Crazy story but my Mother and I both broke our ankle! Both of our doctors required therapy fortunately we were able to use Vista Physical Therapy and they arranged appointments for the same time and day! Our therapist are wonderful and work with us at our speed and level of mobility. The receptionist is so sweet and easy to deal with and it's nice to walk in and the staff knows your name. I saw my doctor today and he asked how my therapy was going and I raved about the girls. He said he could tell we were working hard.

Experiencia fantástica: I'm thrilled to share my experience with Erica, my physical therapist. She's been a true lifesaver in helping me find relief from my persistent neck pain. Erica's knowledge and skill in physical therapy are evident from the moment you start working with her. Her personalized approach to treatment, combined with her unwavering dedication, made a world of difference in my recovery journey. Not only did she effectively address my pain, but she also equipped me with exercises and strategies to maintain a pain-free life. I can't thank Erica enough for her expertise and caring nature. If you're in need of a top-notch physical therapist, look no further than Erica!

Experiencia fantástica: All of the staff is knowledgeable, helpful, and friendly. Erica is my daughter's therapist and she's great...she's helping my daughter get better every session. I also appreciate the after 5p availability for the sessions so as to not take away from work/school time.

Experiencia fantástica: Ericka has helped me twice now with low back issues. She greets me with a smile and is encouraging. Most importantly she gets me back to my daily active lifestyle with confidence. I am very happy to have found Ericka at Vista PT Frisco.

Experiencia fantástica: Chris & Samantha are fantastic. Personalized treatment plan is developed for each individual case. Chris is great contacting & working with physician office also.

Experiencia fantástica: They hire the best people for the best therapy

Experiencia fantástica: Friendly, knowledgeable therapists make therapy go well and give good results.

Experiencia fantástica: great service, friendly receptionist, awesome friendly helpful staff

Experiencia fantástica: My experience at Vista has been great now and the last time I was here. George Dooman

Experiencia fantástica: Outstanding service and friendly staff!

Experiencia fantástica: I have really appreciated the availability and professionalism of Ericka for my PT after shoulder surgery. I think I chose wisely for an excellent therapy center with someone who genuinely wants my rehab to be as successful as I do!

Experiencia fantástica: Very friendly staff and helped my rotator cuff issues tremendously. Would highly recommend!

Experiencia fantástica: Overall good experience. Recommend to anyone who need to improve their physical health.

Experiencia fantástica: They do an outstanding job. Erica and her crew have proven to be experts on what it takes to get from surgery to where I am in the process in a very short time. Thank You

Experiencia fantástica: Vista PT is great! Ericka and Collin were wonderful, helped me get back to doing what I love after tearing my calf muscle (doing what I love ;). They kept the therapy fun but challenging and it worked! Thank you for all your help!

Experiencia negativa: My experience with this business was not very good. I decided to leave this m therapist, who was the owner, because he became angry with me for asking if I was doing the exercises properly. He had been working with me for a bit until other patients walked in. He told me to do some exercises on my own off to the side without properly taking the time to show me the details or giving me pictures as he tried to juggle those multiple other patients who had just arrived. At one point, it was a 3 or 4 patients to one therapist. When I asked for help and suggested he post the exercises on the wall in the future, he became enraged and shamed me in front of his other clients. I seriously wonder the stability of the owner-therapist and found it a very unprofessional experience. Fortunately, shortly after, I found a new therapist who works only 1 on 1. She also provides a folder packet and prints out exercises. I think there is also the capability to access the exercises online. My new therapist has a PhD and was more knowledgeable about my needs. It became obvious that the indignation of the Vista Therapist was also routed in lack of knowledge of my particular injury...Needless to say, I no longer have to put up with Vista Therapy and shameful lack of dignity and compassion towards patients.

Experiencia fantástica: Very Professional as well as friendly at the same time. Super effective, I started playing like normal after the committed time line of therapy.

Experiencia fantástica: Love this place! All the therapists are knowledgeable and friendly. The support staff is super nice. Making appointments is easy and the app they use for your at home exercises is fantastic!

Experiencia fantástica: Staff was amazing! Dr. Kathryn Linch was extremely professional and knew exactly how to treat me and my pains during my recovery. I would highly recommend this group if you ever need any PT.

Experiencia fantástica: You guys are awesome! Thank you KatIE!

Experiencia negativa: I had a great experience here when it comes to actual physical therapy. I had Matt and he was super helpful in my recovery! Unfortunately reception and billing is where this location has really missed the mark. I have been trying to get a refund for a portion of my appointment fees after finding out I had secondary insurance. I want to add that after letting their awesome receptionist of years go, they have had at least 7 different receptionists in the past 6th months. In the past 3 they have already gone through 3 and are currently training another. They told me they would file it about 4 separate times between the months of July-September and in October I was finally told by on the the new receptionists, Amber I believe, that no one ever did. Over the next two months after initial refusal from Vista we finally got my request to back charge the appointments to my secondary insurance pushed through to billing. Amber was convinced that they would say no but low and behold I was supposed to be refunded over $200. How this would work per Amber and the central billing department is that insurance would send the payment to vista and then vista's central billing would be mailing me a check. On the 13th of December as far as I was told that Vista had been paid by insurance and I would get a check in 3 weeks maximum. Well it has been four and I don't have an update or a refund. I called on Jan 8th and was told I would be called back and updated on the 9th but no one has reached out. I have been calling almost everyday since the 9th and got voicemail everytime until yesterday and and have even left voicemails that were never returned. I called this morning and after an 8 minute hold I was told someone named Nancy would be calling me at some point today to let me know the update from billing that they received on the 9th of Jan that should be visable to anyone who has access to my file. I was told I couldn't have a contact number for Nancy and just to wait. I have been waiting 6 months to get this resolved and I am so frustrated and burned out. I am so tired of getting thrown around between receptionists and told things will happen when they never do. Vista, stop firing or switching up your awesome receptionists every month and please have literally anyone help me get my refund.

Experiencia fantástica: Absolutely wonderful! I am not one to leave reviews but wanted to share how helpful and welcoming Kathryn and Morgan were during my visits. I was referred by Legacy ER after getting a second steroid shot in my back within 2 weeks. I attended my first session at 7am beginning of May and immediately felt compassion and friendliness from Vista Physical Therapy. They gave me an evaluation, an estimated timeframe I would be in PT, and printed workouts. I attended every Tuesday and Thursday for almost a month and enjoyed every visit! Kathryn explained my workouts and how it was strengthening my lower back. She was so great to work with! I hope I don't have any issues again soon but happy to know if I do that I have a professional and friendly PT nearby that I reach out to!

Experiencia fantástica: Had a great experience here! They are caring and spend time making sure they address all issues. I would recommend!

Experiencia fantástica: Awesome therapist and techs. I don't have anything bad to say, they worked my arm out good.

Experiencia fantástica: Always a great experience and perfect place to get your PT.

Experiencia fantástica: Chris is an amazing therapist. He is experienced, compassionate and goes above and beyond to make you feel better. Highly recommended.

Experiencia fantástica: Was referred for treatment of recurrent pain with old bilateral ankle injuries and plantars fasciitis. After several month’s treatment and practical home exercises, I was discharged today being able to walk normally. My therapist was LeJoy. He was great to work with - knowledgeable, professional and encouraging. Plus he has a great sense of humor which made therapy much more enjoyable! I definitely recommend Vista PT. It has a nice atmosphere conducive to getting better.

Experiencia fantástica: Best PT experience I've ever had. They took very good care of me and my back doesn't hurt anymore. Chris is truly a talented professional

Experiencia fantástica: Excellent care