Bon Secours In Motion at Newport Avenue
Información sobre Bon Secours In Motion at Newport Avenue
23505, Norfolk
Horario de apertura
- Lunes: 7:30 AM – 6:30 PM
- Martes: 7:30 AM – 6:30 PM
- Miércoles: 7:30 AM – 6:30 PM
- Jueves: 7:30 AM – 6:30 PM
- Viernes: 7:30 AM – 4:00 PM
- Sábado: Closed
- Domingo: Closed
Servicios y Tratamientos
Bon Secours In Motion at Newport Avenue: Opiniones
Experiencia fantástica: Professional, caring
Experiencia fantástica: Expert care!
Experiencia fantástica: I chose In Motion from a list of p.t. facilities given to me by my orthopedic surgeon.....choosing it primarily because of it's location which is convenient to my home. I am SO pleased that I did. The staff is very professional and friendly. I have worked with four different therapists and all have been helpful and knowledgeable, some exceptionally so. The facility itself is clean and well-equipped. If I ever need p.t. again, this center will be my first choice.
Experiencia fantástica: Excellent service with friendly employees. The facility is very clean as well. I definitely recommend.
Experiencia positiva: Amazing staff
Experiencia fantástica: Celia H. Excellent therapist!! She's so warm and caring. I highly recommend her .
Experiencia fantástica: Wonderful therapist, comfortable atmosphere.
Experiencia fantástica: Excellent service with friendly employees. The facility is very clean as well. I definitely recommend.
Experiencia fantástica: I have utilized these services now for years and I have been greatly impressed with the knowledge and personability of the therapists and the pleasant front desk staff. ( I did not receive the ‘hot food’’ described by the previous reviewer!!)
Experiencia fantástica: Best rehab in tidewater!
Experiencia fantástica: Courteous and friendly staff. Clean facility, and all around good vibes.
Experiencia fantástica: The place for PT
Experiencia fantástica: Outstanding therapist there, all very friendly
Experiencia fantástica: The people there are so friendly, patient, and understanding of your situation. I just love Terry. She helped me so much. I hated to stop going. I recommend anyone with an injury to go to In motion on Newport Ave for therapy.
Experiencia fantástica: The staff is friendly and helpful. Curtis is a great physical therapist.
Experiencia fantástica: I have been here for physical therapy many times, for different issues, over many years. The quality of care is always outstanding! The support staff is also very helpful and a pleasure to work with.
Experiencia positiva: Friendly Staff
Experiencia fantástica: Love this place everyone is so nice and professional...
Experiencia fantástica: Physical therapy at this place is great. I have recovered from shoulder surgery and now chronic back pain. The staff is outgoing and positive.
Experiencia fantástica: They are very friendly here.
Experiencia fantástica: Nice people
Experiencia fantástica: Has helped me alot
Experiencia fantástica: Staff is So Personable,Alex My Therapist has Helped Me Greatly..Gonna Miss When My Sessions End in 3 Weeks! 10+ Rating
Experiencia fantástica: This is a great place for physical therapy. My therapists Sarah and Crystal are very helpful in helping me address my back and leg pain. All the staff here are super friendly and the atmosphere is wonderful.
Experiencia fantástica: Very good experience would absolutely recommend!!!!
Experiencia fantástica: The most kindles staff ever . The are very professional. Take care of your every need. I love the way I was treated with care..
Experiencia positiva: Pleasent staff, conveniet location
Experiencia fantástica: Always helpful, very knowledgeable and a great team atmosphere!
Experiencia fantástica: Competent therapists and assistants, who are also very friendly, engaging, and make your time go quickly. Very clean. Worked with Patricia on my broken wrist and she did wonders. Was also working in the main area with Alex, Curtis, Celia, and assistants who improved my core functioning and hip issues.
Experiencia fantástica: Treated there for multiple injuries from car accident at the recommendation of my primary care physician. In Motion gently helped improve my situation over time so I could avoid pain medications. Never needed P.T. before this experience and am very glad I tried it. Thank you to everyone at In Motion.
Experiencia fantástica: I do work out classes there very enjoyable
Experiencia fantástica: Great people from the front desk to the therapists! Light hearted yet professional atmosphere. They always greet you with a smile and friendly conversation. They go out of their way to make you feel comfortable. Not only do they treat you, they take the time to educate you regarding the mechanics of what is going on with your body. I feel like I learn something new at every appointment.
Experiencia negativa: Despite being a swimmer and a diver and showing I was comfortable in water they took one look at my wheelchair assumed I was unable to safely be in water, ignored my evidence and turned me away. I use a wheelchair because my disorder gives me really bad balance, you don't need to worry about losing your balance in water. Physical therapist are suppose to help people not judge them in a second, crush their hopes and turn them away.
We apologize for this issue and understand your frustration. Our safety guidelines are not able to be compromised and we could not provide you with adequate supervision during our group classes.
Experiencia negativa: This office does not care about your OVERALL well being. I would not recommend this facility.
We apologize that your experience did not meet your expectations. This is not the norm at our facility. We take pride in our quality of care and patient experience (currently with over 40 reviews and a 4.6 avg rating). If you would like to discuss your situation further please call the clinic directly at (757) 217-0333.
Experiencia positiva: Very nice people and right on time every single appointment
Experiencia positiva: No comment
We are sorry to hear that your experience with us was not excellent. We strive to offer world class service to our clients. We would be happy to discuss your situation further to learn how we can better serve our clients. Please call us at (757)217-0333 and ask for Alex the clinical coordinator.
Experiencia fantástica: I have been going to In Motion PT for over a month now for my shoulder. Terri and Celia are absolute angels and the office seems very organized and helpful. 4 weeks after starting physical therapy, after an entire year of not knowing what was wrong with my shoulder, I am no longer constantly in pain and am getting better every day thanks to them!
Experiencia fantástica: Food was good and hot quickly served
Experiencia fantástica: Had a great experience at In Motion. The trainers are great. My trainer Sara went over and above to help my knee back into shape, reduce swelling, etc. It's amazing how someone can just look at the way you're standing and tell what kind of injury you've had! The place is very clean, the service is prompt, and all the staff there is very helpful and kind.
Experiencia fantástica: Great PT staff and therapist. They all have a positive attitude. I feel they listen to you and help you to find the best way to get your life back on track. If you understand that they are there to give you the best way to get your body back. If you take and run with the tools they show you, you will be good. I have been to many different places in my life and this is one of the better ones. Good luck with your PT.
Experiencia fantástica: An A+ facility. Therapists and front staff are all first rate, enthusiastic and supportive. I began to get immediate improvement from the exercises designed for my needs. My husband is now working with them for his physical needs and completely agrees with my assessment. Highly recommended.
Experiencia fantástica: Very friendly staff that were helpful and professional.
Experiencia fantástica: Great place for therapy!
Experiencia fantástica: Excellent staff and they run on time.
Experiencia fantástica: My therapist has a doctorate in PT. She is skilled, friendly, and effective. I could barely walk for several days, but after the first session I feel like I got my life back. The assistants and other therapists are friendly, focused and effective as well. This is by far the PT establishment that is the best among the 3 I have used.
Experiencia fantástica: Great staff, very helpful!
Experiencia fantástica: Outstanding facilities. Great staff. Couldn't ask for better.
Experiencia fantástica: Love this place
Experiencia fantástica: Very professional, wonderful staff
Experiencia positiva: Good staff
Experiencia positiva: Nice Staff. Very personable
Experiencia negativa: The tude you get in here makes you not wanna come back. Not helpful. And there is one gentleman pt in here that has no business dealing with people period his demeanor is so cold. People that come here are already in pain and not wanting to deal with this cold person. If your going to work with public especially in this setting have sone kind of feeling because by the looks of it he has none.
Thank you for your feedback, we value your opinion. We strive to provide the utmost level of care at all of our facilities and apologize if we did not exceed your expectations. We will use this opportunity to help us provide the best possible care.
Experiencia positiva: Great place for physical therapy.
Experiencia positiva: Clean facility
Experiencia fantástica: I had the BEST experience here! All of the staff and therapists were extremely helpful and kind. I made a quick recovery and even better than I was before my injury. I almost cried when I graduated because I loved going here and looked forward to my weekly appointments. I would definitely recommend this location to anyone in need of a physical therapist!
Experiencia fantástica: Everyone is very friendly and helpful
Experiencia fantástica: I had knee surgery back in June and I've been seeing Alex for a few weeks. She has been phenomenal! I've been very nervous about getting back into my normal workouts but she has made it very easy with baby steps. I've improved so much over the few weeks. And this location just received a face lift! Shout out to Celia too! Great staff with a great facility. I would recommend them to anyone!
Experiencia fantástica: Celia Henline work with me most of the time ( Bj and Chris) cant forget you too exellent staff and friendly ...the whole staff is friendly and with help each other. Thank you again for your services.
Experiencia fantástica: A wonderful staff and experience! Kelly, BJ, and the rest of the staff here have been a true pleasure to work with. I couldn't imagine going anywhere else if I ever need help again.
Experiencia fantástica: The people here are extremely friendly and notice you as soon as you walk in. They get to know you. Give great advice and treat you like a human being. I recommend this place to everyone! The front desk people are extremely nice and welcoming.
Austin, Thank you for the kind words regarding our staff! We are proud of our ability to provide the highest level of care and compassion for our patients. Your experience is at the utmost of importance to us and we are always happy to hear that we accomplished that mission. Happy Holidays from Your In Motion at Norfolk Fitness and Wellness Center!
Experiencia fantástica: All of the staff is wonderful and they helped me so much in so many ways especially alex and sarah their my favs and i do highly recommend them for physical therapy
Nina, Thank you for the kind words regarding our program and staff. It is our mission to provide the very best physical therapy services to not only the Norfolk area, but the Hampton Roads region. Your positive feedback is much appreciated. Your Friends, The Team at In Motion at Norfolk Fitness and Wellness
Experiencia fantástica: This is my third time in physical therapy. Each time had been for a different reason and at a different location. I have to say that out of all the places I've been, this one is the best. I believe that I am getting faster and better results and even getting improving results in the areas I've been treated for already. Shout out to Andrew, Sarah, Kelly and the others.
Experiencia fantástica: I would like to applaud B.J. and Trevor for all the help and patience they extended to me during my rehabilitation therapy from knee replacement surgery. They answered all my questions and we're very attentive and encouraging during each session. I believe that Trevor will be very successful with his future career as he is very thoughtful and considerate when dealing with patients. I wish them both much success.
Experiencia negativa: None of the services listed on the website were performed, all my physical therapist did was show me basic stretches that I could've stayed home and done myself and messed around with resistance bands that did nothing for me. Insurance companies should look closer and cut them off this place is pointless and a waste of time.
We are so very sorry to hear of your unsatisfactory physical therapy treatment. Our goal is to always have our patients graduate our program and leave in a better physical state than when they first came to us. I would love to discuss your experience further. If you would please reach out to Ashton at 757-467-7678. Thank you, I look forward to speaking with you.
Experiencia fantástica: This is my third time in physical therapy. Each time had been for a different reason and at a different location. I have to say that out of all the places I've been, this one is the best. I believe that I am getting faster and better results and even getting improving results in the areas I've been treated for already. Shout out to Andrew, Sarah, Kelly and the others.
Experiencia negativa: My first time coming for evaluation my app was wrong time. I sit there all day long. Front desk young lady is rude and the gentleman was also. The actual therapy was really short no help to feel better after therapy. No ice no massage of site for therapy nothing. I just felt like I was wasting time. I liked the lady that did my evaluation but I got the pregnant one. Ill try with another one if I can.
Ms. Moore, First, we would like to thank you for your review and apologize for the unpleasant experience during your evaluation visit with us. At In Motion Physical Therapy, we pride ourselves on providing exemplary customer service and compassionate care for each of our patients and are discouraged that you do not feel as you received such. We absolutely welcome you to email us and discuss this matter further to better understand how we can more effectively meet your needs, as well as the needs of future patients. Our email address is [email protected]. Again, thank you for your feedback. In good health, The In Motion DePaul Team
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