Memorial Outpatient Rehab Center

Experiencia fantástica: There the best to me very professional the staff is very kind & on point with there patients this place is very clean & well organized

Experiencia fantástica: Suzette from the pediatric physical therapy dept was the best! My son loved physical therapy and benefited so much from his treatment. Couldn't recommend this facility and her more!

Experiencia fantástica: They are doing a great job for their patients

Experiencia fantástica: Just completed 3 months of cardiac rehab here. It was a fantastic experience - the staff was made up of top-notch professionals and very approachable, the facility is a very well-equipped fitness center. Grateful!!!

Experiencia positiva: Very complete gym for MHS staff

Experiencia negativa: No one answers or calls you back. Skyler called one time left message 3-4 times. Not efficient or professional. Knee replacement in. Humana ok once and three weeks later get a message from Skyler.

Experiencia negativa: Best cardiologist and pulmonary rehab in the country, wonderful and very professional staff. However physical therapy is another world, with no respect for patient dignity or condition, expect arrogant rescheduling if you 2 min late or dismissal if you dare to express your symptoms or concerns to evaluating therapist, leadership sane, stating it is her home, and acting accordingly as she feels fit, in spite of reminding she is an employee held ir should have been held to standard of care, more as a supervisor, to higher standard of care... another world and mentality opposed to that of cardiac and pulmonary hard 2orking and care giving therapist... shame

Experiencia fantástica: Sharon G., Maxine P. and Emilio S. have been AMAZING!!! I have been going for a few months now and they are knowledgeable about physical therapy and clearly love what they do. They are all very patient, very kind, professional, they answer all of my questions and they genuinely care about my physical well-being. They all take the time to educate me on helpful exercises that I can do to relieve the pain. Due to the information that they provide me, I am aware of what is going on with me physically because they explained it in such a clear way to me. I have gone there in pain and by the end of my therapy session with either of the 3 Physical Therapists Sharon, Maxine and/or Emilio, I would leave feeling so much relief which is INCREDIBLE!

Experiencia fantástica: Phillip and Mohan excellent physical therapist

Experiencia fantástica: Great care

Experiencia negativa: Don’t waste your time calling this place. They never answer the phone calls. I had to go in person and called in front of them several times and none of the girls on front desk or behind answered, they said were “busy” with other paciente but nobody else was there except me. They literally laugh and lie in patient faces so easy, no ethical principles or education at all. For real don’t waste your time coming this place. They are really busy in their gossip and laze business

Experiencia negativa: Unable to schedule an appointment. They don't answer phone calls or receive fax . Fax fails

Experiencia negativa: How can they possibly take care of people well if they can't even figure out how to answer the phone or return a call?

Experiencia fantástica: What an amazing center for rehab and fitness They offer a wide variety of services pt ot speech cardio pulm rehab as well as extensive child services for learning speech and mobility. Staff are amazing

Experiencia fantástica: Wow

Experiencia fantástica: It was a pleasure to have the help of wonderful fifth floor staff and the therapists to help my husband in his recovery after having a stroke.They support him and they gave encouraging words along with encouragement and enthusiasm to help him achieve his goal which is full recovery. There aren't enough words to express my gratitude so therefore I will say thank you all for the support.

Experiencia negativa: Never picks up the phone or return my voice mail I been calling for two weeks trying to confirm my son appointment and still no return call

Experiencia negativa: The staff is very friendly but after waiting for 3 weeks they never call me to let me know if my insurance company gave them the ok for treatment, after finding out that l didnt need approval from my insurance lm still waiting for them to call

Experiencia fantástica: I tried like crazy calling and calling and calling to get throw to make an appointment and it was nearly impossible. No answer at any time of the day for several days. I found it best to leave a message. If you need to leave several messages explaining..."this is my second, third, four, message and i still having gotten a response" this way i have found it more affective for them to answer back to my messages. Make sure you leave your name and number. After you get throw everything else goes smooth. Great service and friendly people.

Experiencia negativa: OMG 3 days in the row, several times trying to reach somebody at the phone, leaving messages when the machine asks for promising somebody will call me back...how can you schedule an evaluation and therapies with this place if seems like they do not have recepcionista or a desk person who answer phone calls!