Kids SPOT
Información sobre Kids SPOT
33020, Hollywood
Horario de apertura
- Lunes: 8:30 AM – 7:00 PM
- Martes: 8:30 AM – 7:00 PM
- Miércoles: 8:30 AM – 7:00 PM
- Jueves: 8:30 AM – 7:00 PM
- Viernes: 8:30 AM – 5:30 PM
- Sábado: 8:30 AM – 2:30 PM
- Domingo: Closed
Kids SPOT: Opiniones
Experiencia negativa: I highly don’t recommend this place. They steal childrens identity. The police are involved.
Experiencia negativa: Don’t recommend KidsSpot it’s already 5 months how we submitted application for ABA and we didn’t get any answer and still waiting . Don’t spent your time as we did and go to another place !
We’re truly sorry to hear about your experience and understand how frustrating it must be to wait this long. Ensuring that our families receive timely and effective communication is incredibly important to us, and your feedback is invaluable in helping us improve. If you’re willing, please reach out to us directly so we can look into the status of your application and work on finding a solution as soon as possible. We’d like the opportunity to make this right and ensure you feel confident in our services. Thank you for bringing this to our attention.
Experiencia fantástica: Realmente lo recomiendo todos los terapistas super profecionales y buenos, muy pacientes con los ninos Roxy y las dos Erikas son increiblemente buenas mi hijo las adora gracias a todas por su increible trabajo
Thank you so much for your heartfelt recommendation! We’re thrilled to hear that your son is enjoying his time with Roxy and the two Erikas. Their dedication, professionalism, and patience truly shine through, and it’s wonderful to know it’s making such a positive impact. We are so grateful for your trust in our team and are honored to support your son’s progress. If there’s ever anything else we can do for you, please don’t hesitate to reach out!
Experiencia negativa: I don't even want to waste my breath.. if I could give 0 starts I would. Don't waste your time
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet your expectations. Our goal is always to provide the highest level of service and support, and we regret that we fell short in your case. We would appreciate the opportunity to address your concerns and make things right. If you're open to discussing your experience further, please reach out to us directly at [email protected]. Your feedback is valuable in helping us improve.
Experiencia negativa: The physical therapist not sure what her name is,but she is so unorganized, and unprofessional I got a evaluation almost 3 weeks ago for my daughter,the therapist has yet to sign off on the required documents to get the pediatric authorization everyday I have to call all they say is 'we're sending a message to the Hollywood office to get the therapy to sign off on the documents" why does it take almost 3 weeks after evaluation for the therapist" to sign off on a document if it wasn't for my work schedule I wouldn't chose to use Kidz spot not the Hollywood location
Experiencia negativa: Nunca contestan
Experiencia negativa: I don't recommend this place. Unfortunately my daughter has been here since 3 months old so transferring to a new office would be starting over again. The physical therapy HAS helped my daughter but what I've done at home everyday is what really has improved her condition! The therapist seem over worked and clearly don't have time to simply write notes in patients charts until the end of the day AFTER seeing 10+ patients a day?! That just doesn't make sense. My daughters PT recommended an OT evaluation and we never heard from the OT again about her recommendation! My daughters PT expects her to attend also OT, then was recommending speech - what's next?! Other then a few stretching exercises my daughter is on track or ahead for her age! I don't like they disorganized this office is. I don't like that the therapist was pushy. I don't like that the waiting room looks like it wasn't been swepted or mopped in 2 weeks! If you can take your child elsewhere.
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and appreciate your honesty, as it helps us improve our services. Firstly, we are glad to know that the physical therapy has been beneficial for your daughter. However, we understand your frustration regarding other aspects of our service. Our therapists are dedicated to providing the best care possible, and we apologize if it felt like they were overworked. We will review our scheduling and charting processes to ensure our therapists have adequate time to update patient charts promptly and accurately. Regarding the recommendation for an OT evaluation and the subsequent follow-up, we deeply regret any lapse in communication. This is not the standard of care we strive for. We will investigate this matter to understand what went wrong and ensure it doesn't happen again. Clear and timely communication is crucial, and we apologize for any inconvenience caused. We are also concerned to hear about your impressions of our facility's cleanliness and organization. Maintaining a clean and welcoming environment is a priority for us. We will address these issues with our cleaning and administrative staff immediately to ensure our office meets the highest standards of hygiene and organization. We recognize that our therapists might have seemed pushy, and we apologize if their recommendations felt overwhelming. Our goal is to provide comprehensive care tailored to each child's needs, but we understand that it’s important to communicate this in a supportive and non-intrusive manner. Your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for you and others. If you would be willing, we would appreciate the opportunity to discuss your concerns in more detail and find a way to make things right. Please contact our office at your earliest convenience. Thank you again for bringing these issues to our attention. We are dedicated to providing the best possible care and hope to restore your confidence in our services.
Experiencia negativa: Horrible. I took my child out of kid spot because, of the fact it is extremely unorganized. How the heck you take a child off the schedule list and put them on a waiting list?!? This place is straight doo-doo. Smh! Gosh I wish I had rich people insurance to put my child where he can have the assistance for therapy!
Thank you for sharing your feedback. I’m truly sorry to hear about your experience and the frustration it caused. We strive to provide a well-organized and supportive environment for all our children, and it’s clear we missed the mark in your case. The issue with your child being moved from the schedule list to the waiting list is concerning and not in line with our standards. I would like to investigate this further to ensure it doesn’t happen again. Could you please contact us directly at [email protected] so we can address this specific situation and make it right? We understand how important it is for every child to receive the care and therapy they need. Your comments highlight areas where we need to improve, and we’re committed to making those changes. Thank you again for bringing this to our attention. We value your input and hope to have the opportunity to provide a better experience in the future.
Experiencia fantástica: We have been to all three locations and this one is our favorite. All locations are very busy assisting the enormous population of children requiring various therapists. We appreciate the hard work they are doing with the limited resources provided. My boys look forward to coming here for services. Thank you to everyone for helping them to progress in the areas they needed OT, PT and SPEECH.
Thank you so much for taking the time to share your experience across our locations, and we're thrilled to hear that this center stands out as your favorite! We understand the challenges that come with the high demand for our services, and we are deeply committed to providing the best possible care to every child who walks through our doors. It’s truly rewarding to know that your boys look forward to their sessions and are making great progress in occupational therapy, physical therapy, and speech therapy. Our team is passionate about what they do, and hearing that their dedication is making a difference means the world to us. Thank you once again for your kind words and support. We look forward to continuing to serve your family and many others, helping each child achieve their fullest potential.
Experiencia negativa: Kids pot.They can do better with people kids of they stop taking it as a girl grop club and really Focus on the kids
Thank you for taking the time to share your concerns with us. We're sorry to hear that your experience did not meet your expectations. At our facility, we strive to provide a focused and supportive environment for all the children in our care. Your feedback is crucial in helping us improve. We are currently reviewing our staff training and supervision procedures to ensure that our team is always fully engaged and that our primary focus is on nurturing and developing the children. If you're open to discussing this further, we would greatly appreciate the opportunity to hear more about your specific concerns. Please feel free to reach out to us directly. Thank you once again for your feedback. We are committed to providing an environment that focuses on the well-being and development of all children, and we hope to demonstrate this more clearly in the future.
Experiencia fantástica: I'm not going to lie at first i was skeptical and afraid and did have my doubts about this place but it has changed A LOT after a year of receiving services for my daughter. Her speech and occupational therapist Catalina and Gabriela are AMAZING! My child started non verbal and now says a lot of words and even sings. This is a huge accomplishment for our family. If you're thinking about bringing your loved one for an eval, do it! you wont regret it
Thank you so much for taking the time to share your experience! We are incredibly grateful for your kind words and thrilled to hear about the progress your daughter has made with us. It's heartwarming to know that Catalina and Gabriela have played such a significant role in her development. We strive to provide exceptional care and support to every individual we serve, and your feedback reinforces our commitment to making a positive difference in the lives of our clients and their families. We look forward to continuing this journey together and witnessing even more milestones ahead. Thank you for trusting us with your daughter's care!
Experiencia negativa: THIS PLACE IS AN ABSOULUTE NIGHTMARE!!!! CONSTANTLY CANCELLED MY KIDS APPOINMENTS AND THEN HAVE THE NERVE TO REMOVE THEM FRON THE SCHEDULE DUE TO POOR ATTEDANCE NO ONE ANSWERS THE PHONE TO INFORM THEM THAT MY CHILD CAN NOT MAKE IT DUE TO HIM NOT FEELING WELL, WAS TOLD THAT MY CHILDS APPPOINTNET ON MONDAYS WERE STILL SCHEDULED I SHOWED UP FOR HIS APPOINMENT AN WAS TOLD HE WAS REMOVED FROM THE SCHEDULE AFTER BEING TOLD ON THURSDAY AND RECEIVING A TEXT ON FRIDAY THAT HE WAS SCHEDULED AND HAD TO THE NERVE TO TELL ME THAT IT WASN'T DONE BY THERE OFFICE WAITED TILL I GOT THERE TO INFORM HE HAD NO APPPOINTMENT HOW DO YOU TREAT A CHILD THIS WAY SAVE OUR SELF THE HEADACHE AN FIND A PLACE WITH COMPASSIONATE FRONK DESK STAFF THE THERAPIST ARE AMAZING MY SON'S LOVE THEM BUT THE CLERICAL STAFF ARE HORRIBLE!!!!!
We appreciate you taking the time to share your concerns with us, and we sincerely apologize for the difficulties you've encountered with our administrative processes. Your feedback is invaluable, and we regret any frustration caused during your experience with our clinic. It is disheartening to hear about the challenges you faced, including canceled appointments and miscommunication regarding your child's schedule. We understand the importance of reliable and compassionate service, and we acknowledge that we fell short of meeting these expectations. Please know that we take your feedback seriously, and we are committed to addressing these issues promptly. We will investigate the specific circumstances surrounding your situation to prevent similar incidents in the future. Improving our communication and ensuring a smooth experience for our clients is a top priority for us. We sincerely apologize for any inconvenience caused to you and your child. If you would be open to discussing your experience further or if there's anything specific you would like us to address, please feel free to contact us directly at [email protected]. We appreciate your understanding and the recognition of our dedicated therapists. We are committed to making necessary improvements to enhance your overall experience with our clinic. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.
Experiencia negativa: Don't not bring your kids here at all. This is the worst place ever. They never answer the phone and always canceling your kids appointment without informing you. They lie and say they texted you, which never happens. This is so disappointing because my child really needs the therapy but yet can't get it. You have to contact the corporate office to get things done. I would never recommend this place. Save yourself the headache and find a real company that truly cares about helping your kids.
We genuinely appreciate you taking the time to share your concerns about your experience, and we sincerely apologize for the challenges you've faced at our facility. We understand the importance of consistent and reliable service, especially when it comes to the well-being of your child, and we regret that we have fallen short of your expectations. Your feedback is crucial to our continuous improvement, and we are committed to addressing the issues you've raised. We apologize for any inconvenience caused by missed appointments and communication lapses. This is certainly not the standard of service we aim to provide. We are actively investigating the specific circumstances surrounding your situation to prevent similar incidents in the future. Additionally, we are reviewing our communication processes to ensure that our clients receive timely and accurate information about their appointments. We understand the frustration you've experienced, and we want to assure you that your concerns are being taken seriously. If you are open to discussing your experience further or have specific details you would like us to address, please contact us directly at [email protected]. We value your feedback and regret any stress this situation may have caused you and your child. Our commitment is to provide quality care, and we are dedicated to making the necessary improvements to regain your trust. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.
Experiencia negativa: Can someone please answer the phone in the office? I have been calling for a week straight to schedule an appointment for my son.
We sincerely apologize for the difficulty you've encountered in reaching us. We understand the urgency of scheduling an appointment for your son and share your concern. Please accept our apologies for any inconvenience this may have caused. To expedite the scheduling process, we recommend reaching out to us through alternative communication channels, such as email at [email protected] or via our online portal at www.kidsspotrehab.com. Additionally, if you provide us with your contact details, we will make every effort to reach out to you promptly to assist with scheduling your son's appointment. We appreciate your patience and understanding as we work to address this matter promptly. If there's anything specific you would like to discuss or if you have additional details that could assist us, please feel free to share that information.
Experiencia negativa: Horrible customer service never answered their phone never called me. They sent me a text saying they canceled my son’s appointment. Then they sent me another text, saying I said IHorrible customer service never answered their phone never called me. They sent me a text saying they canceled my sons appointment. Then they sent me another text saying I said I missed his appointment. Tried to call about 30 times. No answer seriously unprofessional.
We sincerely apologize for the inconvenience and frustration you've experienced with our customer service. Your feedback is important to us, and we regret any miscommunication and lack of responsiveness you encountered during this process. We understand the critical nature of scheduling and communication, and we're actively investigating the specific circumstances surrounding your son's appointment. We acknowledge the unprofessionalism you've described and want to assure you that we are taking immediate steps to address and rectify the situation. To better assist you and discuss your concerns in detail, please reach out to us directly at [email protected]. We are committed to resolving this matter promptly and ensuring a more positive experience for you and your son moving forward. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our services.
Experiencia negativa: If there was an option not to give any stars, I absolutely would do so. The front office has the most rude staff, including the manager! I don’t usually write reviews, but I highly suggest to never bring your child here because you will be highly disappointed with the last minute schedule changes, non responsive personnel, and complete lack of organization in general. The only good I can mention about this facility is they have highly trained and qualified therapists.
We appreciate you taking the time to share your feedback, and we sincerely apologize for the negative experience you've had at our facility. Your concerns are important to us, and we regret any frustration caused by the front office staff. We understand the significance of reliable scheduling and communication, and we are actively addressing the issues you've raised to ensure a more positive experience for our clients. We take your comments seriously and are committed to improving our organizational processes and responsiveness. We're glad to hear that you recognize the expertise of our therapists, and we want to assure you that your feedback will be instrumental in our ongoing efforts to enhance overall customer satisfaction. If you're open to discussing your experience further or providing additional details, please feel free to contact us directly at [email protected]. Your input is invaluable, and we want to ensure that we address your concerns and improve the overall quality of our services. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.
Experiencia fantástica: My pediatric externship for speech-language pathology at KidsSpot Hollywood exceeded my expectations in every aspect. My experience provided me with hands-on experience, providing a comprehensive understanding of pediatric speech and language disorders. The dedicated mentorship of Catalina Alvarez fostered a supportive learning environment, allowing me to apply and refine my skills while working with diverse cases. The emphasis on collaborative teamwork enhanced my ability to communicate effectively with both young patients and their families. This externship not only equipped me with invaluable clinical expertise but also instilled a passion for making a positive impact in the lives of children through speech-language pathology. Highly recommended for aspiring professionals in the field!
Thank you for your glowing review of your pediatric externship experience at KidsSpot Hollywood! We are delighted to hear that your time with us exceeded your expectations and provided you with a comprehensive understanding of pediatric speech and language disorders. We greatly appreciate your acknowledgment of Catalina Alvarez's dedicated mentorship, as well as the supportive learning environment that allowed you to apply and refine your skills. It's heartening to know that the emphasis on collaborative teamwork contributed to your effective communication with both young patients and their families. Your recommendation means a lot to us, and we're thrilled to hear that your externship not only equipped you with invaluable clinical expertise but also ignited a passion for making a positive impact in the lives of children through speech-language pathology. We wish you continued success in your career, and should you ever have the opportunity to return or refer others to KidsSpot Hollywood, we would be honored to welcome them. Thank you for sharing your positive experience with us!
Experiencia fantástica: As a KidsSPOT parent for the past year, I would like to give special recognition and appreciation for our Speech Therapist, Mrs. “Cat”alina Alvarez. We are so thankful for her thorough attention to detail, organizational skills, and wealth of knowledge and hands on learning she shared with us each week. She goes beyond being your therapist, and is a strong advocate for your child in all aspects. For example, when my son first began his sessions, he was very slow to transition. Cat took the time to get to know him, implemented visuals and social stories, and within no time her maternal warmth and methodological approach had him loving Speech in no time. We love seeing his continued growth, and know you will love Mrs. Cat too!-Giovanna Hanley
Thank you so much for taking the time to express your appreciation and share your positive experience as a KidsSPOT parent. We are delighted to hear about the special recognition you've given to Mrs. Catalina Alvarez, or "Cat" as you affectionately refer to her. It warms our hearts to know that Mrs. Cat has been a valuable and dedicated speech therapist for your child over the past year. We are grateful for your kind words highlighting her thorough attention to detail, organizational skills, and the wealth of knowledge she shares during each session. It's especially heartening to hear about the personalized care and advocacy Mrs. Cat provides for your child, going beyond the role of a therapist. The example you shared about her approach to helping your son with the transition is truly commendable. We believe in the power of a nurturing environment, and we're thrilled to hear about your son's continued growth and positive experience in Speech. We will make sure to pass along your kind words to Mrs. Cat, and we are grateful for the trust you've placed in KidsSPOT. If there's ever anything more we can do to support you and your child, please don't hesitate to reach out. Thank you for being a part of the KidsSPOT community, and we look forward to continuing to provide excellent care for your child.
Experiencia fantástica: My son as improved so much! I’m grateful for the therapists at kids spot they are awesome.
Thank you for taking the time to share such heartwarming feedback! We're overjoyed to hear about the significant improvement your son has made, and we're grateful for the opportunity to be a part of his journey. Our therapists at Kids Spot are truly dedicated to making a positive impact in the lives of the children we work with, and your kind words reinforce their commitment. If there's ever anything more we can do to support your son or enhance your experience with us, please feel free to reach out. Thank you for choosing Kids Spot, and we look forward to continuing to witness your son's progress and growth.
Experiencia negativa: This place needs a customer service and professional training. The staff said they spoke to us and never talk to us. The manager and her office personnel had the biggest attitude and starting validating their claim about the why the schedule was removed. We never argued why it was removed , we wanted to know why we were never contacted. We are leaving due to poor customer service and unprofessional services .. the best therapist is Lilly . One therapist lied and said we couldn't go into the back area aka room with our son . another therapist called a patient lazy in the OT room. Some of the therapist need additional training... I have had my last straw .. My issue was not you canceling the schedule but failure to effectively communicate with us and then we explained that no contacted us ..you ignored us and acted as if we were lying to you about our time . Very rude and unprofessional staff .
We sincerely apologize for the challenges you've encountered during your time with us, and we appreciate your feedback as it helps us identify areas for improvement. We deeply regret that your experience with our customer service and certain members of our staff did not meet your expectations. Your concerns about communication lapses and unprofessional behavior are taken seriously. We understand the importance of effective communication and professionalism in providing quality services. Rest assured, we are actively addressing these issues to ensure a more positive experience for all our clients. We appreciate your positive acknowledgment of therapist Lilly and regret any negative experiences with other team members. Additional training will be provided to address the areas that need improvement, and we are committed to making the necessary changes to enhance our services. If you would be open to further discussion or if there are specific details you would like us to address, please contact us directly at [email protected]. We value your input and want to ensure that we learn from your experience to better serve our clients in the future. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience or distress caused. We hope to have the opportunity to address your concerns and regain your trust in the future.
Experiencia fantástica: Amazing facility! My son has been coming here for almost 4 months yes Gaby his occupational therapist is extremely amazing Got my son out of his way to not want to walk and now he’s running to the facility to also alongside Crystal She is such a sweetheart his speech therapist they both have a lot of patience and are so kind and great with the kids management and whole facility also are so outstanding and understanding and will be to your every need exceptionally!
Experiencia fantástica: I want to say is the best place ever for my sun and I have big issues for help and juanita the manager help me allot I want say tank you so much I really recommend for this place my son love that and I as well
Experiencia negativa: Who the hell is running this place? This place is a freaking joke. Unorganized and unprofessional. They never answer the phone and never have therapist to work. I wonder why they can’t keep staff. They need to get rid of everyone and start all over with the hiring. I over this place.
Experiencia negativa: I’ve tried to hold back from leaving a negative review for quite sometime but I had my last straw with this place. And this isn’t about the therapists specifically but about the office and staff. Horrible communication. Horrible attitudes. Leave you on hold and transfer you all over the place. Very disorganized to say the least. Been using them for close to 4 years now and I’m over it. Click on their “recent reviews” and you’ll see I’m not the only one either.
Experiencia fantástica: Very friendly and attentive staff. Very cooperative to help the parents meet the needs of the family. I like this location.
Experiencia fantástica: The office manager and her team are very courteous and helpful. My son needed OT and they did his evaluation and got him on a regular schedule. Thanks
Experiencia fantástica: Este lugar permanece acogedor, buena atención del personal especializado en las necesidades de los niños, mantienen la limpieza adecuada, muestra un entorno apropiado, cuenta con seguridad en cuanto a las áreas de las actividades, cumplen con los horarios , muestran buena comunicacion con los familiares y se preocupan por lo logros individuales de cada niño. Grac Gracias
Experiencia fantástica: Kids Spot Hollywood location is great. The therapists my child has dealt with over the years have been very helpful and they have given great feedback on how best to further help my child. Major shout out the office manager Juanita and her staff who has been helpful.
Experiencia negativa: Horrible experience. Told to come once a week and then discharged as a patient because they didn’t take her off the schedule twice a week. When I brought it to their attention and proved by their own report that we were told months before to only come once per week they said they would have the manager call. The manager didn’t call. I reached out to the higher ups in Orlando who promised it would get taken care of. It never was. Don’t waste your or your child’s time somewhere where they don’t care about you as an individual and family.
Experiencia negativa: They cancel my kid’s appointment without any reson Not happy with this location They never pick up phone Front desh lady attitude no good Also they never pick up phone if someone pick up they hang it .. what wrong with them
Experiencia negativa: They are super unprofessional. Never pick up the phone or return your calls.
Experiencia negativa: Horrible, horrible customer service. No matter what time you call, they will never answer the phone and if you lucky to have your call answered in God knows how many attempts and days, you will get the attitude and wrong information. Definitely, taking my kid somewhere else cleaner and nicer people with a smile on their faces.
Experiencia negativa: I used to love this place for my son. I don’t know what happen to them but the front needs to be replaced no body answers they must love putting people straight to voicemail.
Experiencia negativa: I have been trying to get my daughter therapy and I called this place since May 16th and was told the text her information to a number( intake department) and they will follow with me to schedule an assessment with a few days. Someone texted back on the 22nd telling me the service on the referrals I texted in( yes I know what is on it and that is the service I'm trying to get foe my daughter), I texted back confirming that is the service I need and that was it. I called back the number to find out what's going on, I was placed on hold then forwarded to voice mail and that was it.
Experiencia negativa: I have not been able to reach them for weeks. I am so disappointed especially because my daughter has needs along with other children. They need to be able to answer the telephone. The therapists are fantastic, but it appears they have no manager or leadership concerned about communication or their patients. Thanks.
Experiencia negativa: Was awesome until they told us we need to find a new PT for our son IN THE MIDDLE OF AN 8week PROGRAM! Seriously waste our time to collect on our insurance to have us try and find someone else hahaha what a joke! Don’t waste your time here The therapists are great but apparently the company doesn’t appreciate them or they wouldn’t have turn over like this. Go somewhere that’s not a “doc in a box”
Experiencia negativa: I am trying to get in contact with the office since January no answer, i left messages no one maid a effort to reach back. Are you still in business or just don't have time to answer your phones
Experiencia negativa: Here is why I gave it one star - I am extremely disappointed with this pediatric speech therapy place "Kids Spot Hollywood" that was recommended by our pediatrician. We were referred to this location and I spoke with Chelsey on 03/29/2023 and she stated the needed to verify our insurance and would Call me back in 1-2 days - after I did the questionnaire on the phone with her. I called back on 03/31 and left a message for Chelsey because I was told she was at lunch and I suppose the other people there could not help me with the follow-up. I called them 4 times since 03/31, and the phone now just rings and rings. No answer, no VM no answering service. We have not received a response. Despite several attempts to contact them, we have not received a single call or email back (since my initial inquiry on their website, too went unanswered). It is unacceptable that a healthcare provider would treat their potential patients in such a manner, especially for children's needs. We are extremely frustrated and disappointed with the lack of communication and professionalism displayed by this practice. I would not recommend this speech therapy place to anyone looking for reliable and responsive healthcare services the lack of responsiveness and follow-up and follow through from this practice that our children Pediatrician referred and basically has had us waiting for nothing.
Experiencia negativa: If I could, I would rate this place 0 stars. As far as the actual therapy goes, I wouldn’t know. What I do know is that I called to request an appointment on Dec 22nd, 2022. Today is April 18, 2023 and have yet to get a call back. I called multiple times to follow up and even went in person (around Jan/Feb) to see if I could get an answer. The lady at the front desk had an excuse for EVERYTHING and a solution for NOTHING.
Experiencia negativa: There is a load of people in the front desk but you can call all day no one will answer the phone so awful.
Experiencia negativa: Never Answer the phone
Experiencia negativa: The therapist there are great but This Place has terrible terrible customer service and communication from the front desk receptionists. 1st They do not call or send text messages appointment reminder, and when you call them they don’t pickup the phone. I call as I waited in the waiting area and I literally watch them not picking up calls as they sat down doing nothing, 2nd. They are rude, when you try to communicate to them, Yet they keep telling everyone it’s because they are short staffed, how short staff can you be when there’s 2 incompetent employees sitting down doing nothing, just watch the phone rings. They shouldn’t get pay for what they do. If you need to talk or reach them, You might as well best drive over to this office.
Experiencia negativa: They never answer their phone.
Experiencia negativa: Terrible customer service it’s impossible to get a call back or reach via the phone during working hours waiting for 4 weeks to get a call back …
Experiencia negativa: The therapists that work there are great. However, they never gave my twins a constant therapy. Whatever appointment they had free, they contacted me to fill it up. Worst customer service ever. I called several times to ask for a discharged. Never pick up or replied my messages. I had to come in person. Val was the person at the front desk. She got the discharged and left. I waited over 20 min. They only gave me the documents when I told them that I was making the review!!
Experiencia negativa: I have been calling for weeks! No one is answering the phone!
Experiencia positiva: This is a conflicted review. The therapists at Kids Spot are phenomenal! However, trying to make appointments for the last few months have been nothing short of a disaster. 15mins hold time…or when you call, you’re immediately placed on hold. Or no one answers and it goes to voicemail. Apparently, management is aware and is trying to get help but this has been on going for months…for that reason they get 4 stars
Experiencia fantástica: They are super nice and loving with the kids. My daughter has improved significantly since coming here. You guys are in good hands.
Experiencia fantástica: I love all my therapists at Kids SPOT. Jeanette, Ericka C, Arsenio, Brianna, Maggie, Lindsey are all very nice and helpful.
Experiencia positiva: We like it so far! Some of the speech therapist wear mask which we definitely do not support as it hinders their learning. The masks are the only problem we have encountered thus far.
Experiencia fantástica: The best place for kids therapy, in my opinion Meagan is the best for occupational therapy and Roxana the best for speech. My boy was 2 year old and could only said 3 words. Now almost 2 year later he is very talkative. He engages in conversation. Thank you so much. I found an excellent place like Kids spot + 2 amazing therapists Meagan and Roxana.
Experiencia fantástica: I want to give 5 stars to Edna G., she's very nice and kind. Always doing a good job; then my son loves her too ❤️
Experiencia fantástica: We switched my daughter’s speech therapy here from a different therapy office and we’re so glad we did! Catalina is an amazing speech therapist and my daughter LOVES spending time with her a couple days a week. She doesn’t even know that she’s learning because she has so much fun while doing it. I would definitely recommend this office to anyone searching for a therapy location for their child!
Experiencia fantástica: My daughter has been coming here for over a year now. She has consistently been seeing Edna for the past couple of months and she loves her! Edna is wonderful, she is charismatic and super patient with my daughter. We love her! ❤️
Experiencia fantástica: My kid loves it here! The staff is professional, accommodating and always stays in contact. Jill is the most welcoming and the BEST therapist they have !
Experiencia fantástica: We would like to thank Sharla for the care she provides with our son Derek .Nice to see someone that take’s extra pride and always professional. Thank you, Anthony & Karina Parkis
Experiencia fantástica: Overal great experience, from the front desk, the nurses and of course the office manager Neriam. My son and I had a awesome experience. Everyone in the office are very informative and helpful
Experiencia fantástica: I have been working with Erika Pastarchuk for 2 years now. She is a great physical therapist, very knowledgeable, sweet and patient. She always give me ideas of how to keep working at home. Since my daughter started I can see great improvements. My daughter enjoys her time with her and loves her.
Experiencia fantástica: My son has been going to KIDS Spot for a while now and he absolutely loves his speech teacher Roxanna. Classes always start on time, there is time for a short review of what was worked on, and details about his progression are always shared. Overall, I am really happy with the service and the improvements we see so far.
Experiencia fantástica: My Son loves coming here! All the therapist my son has had have been outstanding Erica and Lindsay are his favorite. I fully believe with kids spots help my son has turned a corner physically and emotionally! I'm forever grateful for kids spot.
Experiencia fantástica: Sharla does a great job with my son Kevin. She gives great feedback and let’s us know what he’s doing well and what we can help him with at home.
Experiencia fantástica: I love Kids S.P.O.T Rehab in Hollywood FL. Ms Francesca R. Is the best! She is sweet, kind, loving, and PATIENT!!. I definitely recommend all parents to bring their kids.
Experiencia fantástica: Have had a great experience here! All of the staff has been friendly and accommodating. The therapists take time after each session to explain the day's activities and how my child has been progressing. We love Ms. Jill (speech) and Ms. Lindsay (OT) - they're the best!
Experiencia fantástica: Both of my sons have been coming here since they were little! The place is amazing and the therapists are amazing!! Ronald is the best occupational therapist ever!!!!
Experiencia fantástica: The staffs are amazing, pleasant and very welcoming my son who is 6 years old looks forward to be there for his weekly sessions. Thumbs up to Francesca, Lindsey, Julia and Erika P, ..keep being amazing as always ❤️
Experiencia fantástica: I have been going to them for year. I really appreciate the love they show my son. Brittany Goldberg, Van, and Elyzabeth B are some of the ladies that work with my son weekly and I’m thankful for them. I will not take him anywhere else
Experiencia fantástica: Kids spot therapy has been our home for over 2 years. Every time we need a schedule change Krystal at the front desk works her magic and finds a way to squeeze in both my boys with our favorite therapist. My husband and I are so grateful for Jill(speech) and Maggie (OT) that work as a team to help our boys succeed. I would recommend
Experiencia fantástica: Good afternoon my son Xavies Jr has been attending kids spot therapy in Hollywood and the service that we are receiving is excellent.our therapist from the beginning Mrs Sharla is amazing she's has had the 100 percent customer service spirit to go above and beyond for my Xavies Jr.She communicates well with him she talks to him and there relationship is awesome. My family and I thank you from the heart for your patience and kind heart continue to make a impact on various of families.
Experiencia fantástica: Our daughter has been working with Brittany Goldberg for a long time, she really enjoy working with her and even asked if she can work with her more days than what she has. She has really learned so much and is doing so much better than what she started.
Experiencia fantástica: My kids has been going to this clinic for Occupational/Speech therapy. He has improved so much throughout his time there, that he has achieved almost every goal since we first started. Over the pandemic the therapists Ms. Jeanette Mora and Ms. Jillian were so helpful and dedicated to my son’s well being that he considers them as his favorite Doctors.
Experiencia fantástica: THIS IS THE MOST AMAZING!!!!! The workers are crazy nice and super kind and efficient. The therapist make you and your child feel so welcomed. The kids really do get the help that they need to become some of the most amazing future growers. If you are referred here you will be happy. And let me not start with the ladies at the window they are so kind and on the money with what they do. Keilyn Anays Tara These ladies are truly amazing you will Love it her.
Experiencia fantástica: The therapist Sharla is amazing my son has big and amazing progress since we start here.thank u for the team kids spot Hollywood!
Experiencia fantástica: Julia, the speech therapist is awesome. She uses great techniques and exercises that you can also practice at home. She does an extraordinary job explaining everything and answering questions. It’s Clear that she personalizes the session to maximize the benefits that her speech session can provide.
Experiencia fantástica: My Son loves this place ! His therapist Ms. McKenzie and Erica A. are very patient and super amazing. We have a great experience here. All Stuff are very friendly especially Anays. Love this place!!!
Experiencia fantástica: Miss Sharla is always in good spirits and very professional. She has a great disposition, I can tell that she really loves working with children and works to the best of her abilities and knowledge in order to achieve the goals and results expected from us parents and the doctors with the physical therapy. I’m very great full of her dedication and love toward our daughter and I’m sure it’s the same with all children in which she has a positive impact. Thanks Miss Sharla
Experiencia fantástica: We have been coming to kids spot since my daughter was 2, she is now 10 years old. Although we have found each therapist a delight to work with, Miss Jillian M. has been so patient and wonderful with helping my daughter. If you need to cancel or reschedule an appointment they are always so accommodating and friendly over the phone. We will not go anywhere else for therapy!
Experiencia fantástica: The face of Kidspot Hollywood in my opinion is Juanita Mallett. From our first appointment seven years ago to today, she has been a driving force in making sure that both mom and child are happy. With so many of my daughter's needs changing from time to time, she made sure to keep up with us. It is not easy having a child on the spectrum with four or more diagnosis' but knowing that Juanita makes it her mission to keep up with all of it and help us along the way is more than refreshing. Juanita has been instrumental in coming up with inovative ways to get my daughter more engaged with the therapists and as genuine as she is, it is a tell all that she not only loves what she does but enjoys even the trickiest child. (mine) I applaude everyone at kidsspot for all they do and in the face of the current pandemic, it is vital that we have choices with the way our children receive care. Thank you Kidsspot for always providing the best therapist the state has to offer, and thank you Juanita for always providing celebrity status type of service.
Experiencia fantástica: My son has been coming to KidsSpot for 3 months now & I'm seeing a huge improvement already. Ms.Sharla sees him for physical therapy & has been extremely patient with him. My son loves her and she really pushes him to do his best. She is very sweet and knows what she is doing. I thank her for everything that she is doing for my son.
Experiencia fantástica: Roxana es excelente! Realmente el progreso de mí hijo en su vocabulario se nota sesión tras sesión. Me gusta el lugar también es rápido sin vueltas, entramos en punto y sale en punto. Todo ordenado y limpio.
Experiencia fantástica: My daughter has been attending Kidz Spot for some time now. Her therapist are very patient and super AMAZING!!! She looks forward to her sessions with My Krista and Ms Jill every week. Great place.
Experiencia fantástica: My daughter Sofia has been going to Kids SPOT since 2017 and it is absolutely the best place for my child’s therapy. Jeannette Rios is my daughter’s occupational therapist and she is always so compassionate, kind, sweet and informs me what I can do at home and shares her knowledge with me. I can ask as many questions as I like and she always addresses all of my concerns with my daughter. My daughter has speech therapy with Brittany Goldberg and she is so kind, compassionate, sweet and gives me advice on what I can work at with her at home. My daughter Sofia loves both her therapists so much and I would never go anywhere else. I highly recommend this as the best therapy for children. The ladies in the office Juanita and Crystal are amazing. They always keep me informed and are always so warm and friendly. I am so blessed and grateful to have KIDS SPOT for my daughter and for me.
Experiencia negativa: My 4yr nephew was almost killed there today due to the careless therapist..He ihas autism and she has been told on many occasions not to let his hand go in the parking lot because he is a flight risk..not once, not twice but this is the third time she had done it ...Today he ran into on coming traffic and if it was not for this amazing woman who jumped out of the car and grab him he would not be here..not to mention his mother broke her nose and busted her face falling while chasing him..And the only thing they can offer is ...OH SORRY ..please don't bring your babies here if you love them because the people that work here could careless whar happens to them ..
Experiencia fantástica: El mejor lugar 100% recomendado
Experiencia fantástica: The front office staff is friendly, the therapist are amazing.
Experiencia negativa: The most horrible place to ever bring your child. The staffing and therapists mouth's need to be washed out with soap. My son's therapist was unprofessional, unempathetic and lacked patience. Sadly they tell the kids to go play in gym just so they can sit there doing paperwork with barely any interaction or hands on therapy that take place during the session. Observed allot of unethical practices that take place there during my son's therapy. COVID-19 precautions? Washing hands station? cleaning therapy equipement before or after each child? To add to that their only there for just a check every 2 weeks. Any person that works for this company don't have intentions on helping these kids their just in it for the money and that's why they never have a consistent therapist. I met one good OT therapist sadly she is not there anymore, its hard to see the good ones leave as we wont be back either.
Experiencia negativa: Do not let your child see Maggie. She is rude and she grabbed my son very inappropriate. When I called to tell her boss her boss informed me that she is very sturdy, I asked that she never see my child again or it’s going to be a problem the manager told me to not bring my child anymore. My son has been coming to this center for 3 years and never had a complaint. He will NEVER come back to the facility again. Please read all reviews on here and listen to your child! Ask questions abuse is never ok.
Experiencia negativa: Terrible place ever. I won’t recommend this place. The therapy staff is a joke
Experiencia fantástica: Great place ! My baby sees Kevin and he’s such a great therapist . And everyone else is so professional and very kind hearted. I surely do recommend them hands down !
Experiencia fantástica: My daughter started at Kids Spot in 2018. She was diagnosed with Autism, nonverbal and had a global development delay. She was 2 years old at the time. Since then, 3 years later, Asiah is now minimally verbal, knows some sign language and uses an AAC speech device. Although the sessions are only in 30 minute increments, they are effective over time. We are grateful for the patient and professional Speech Language Pathologists, Marisol, Jessica and a host of others. She also received Occupational Therapy. I must admit, at first, it didn't look like anything was happening. Eventually, with persistence, Asiah started improving! The Occupational Therapists, Maggie, Erica and others really helped her with balance, coordination, gross & fine motor development and more! However, we worked closely with Maggie who really taught us so much about vestibular and proprioceptive exercises that have really changed our girl. Today was our last day because we needed a therapy center closer to her learning center. We will miss all the staff, including Erica at the front desk who have made our journey in Autism a lot easier! Thank you for everything Kids Spot!
Experiencia negativa: Terrible place unfortunately. It would be very convenient for me to keep my son’s therapy there, but quality of therapy is extremely low. I have seen therapists mocking the patients, rolling eyes, you name it. In my son’s case in particular, they kept on changing therapists and these never knew what were the goals for my son. For speech therapy for example, they kept on working things my son had already mastered (waste of time). They really seem like they have no idea what they are doing. My advice to parents who absolutely need to take their kids there is to stay present during therapy to supervise it. This way one can make sure their are not wasting precious therapy time.
Experiencia negativa: One of the worst places in worldwide .Tthey don’t have professionalism at all hate this place Worst people ever
Experiencia negativa: Horrible experience!!! My 10 month old baby was sent for evaluation there . He is trying to skip crawling. My baby doesn’t understand any words of English because we speak another language at home. So my baby did not react for her commands/(( plus she even did not try to get his friendly attention, at least to call him by his name!!!!!!! She was so unprofessional:(((( My baby was crying almost all time he was there. I would never recommend that place!!!!
Experiencia fantástica: We tried several therapy centers before we found Kids Spot. This is the place where we received necessary help for our family and our child. Thanks to this center’s professionals such as : physical therapists, occupational therapists, speech therapists, sensory learning therapists, we gained tools and knowledge that helped us to work on our child development on our own at home. Their professionals are very knowledgeable and carrying and spend extra time with a child as need it . The results are remarkable, we are very pleased and thankful from the bottom of our hearts. Despite the challenges our family had to go through, this place is a happy place and you give people hope for the bright future . I would send my child there everyday if I could . I wish this center and all the professionals endless success. I wish each and every person who works there good health and big happiness . Word cannot express how happy we that we found this place . God bless you all !!
Experiencia fantástica: We love Kids Spot! The staff there are super friendly and I promise to you there are no other therapy companies in South Florida like this one. We are pleased since 2015.
Experiencia fantástica: It is an incredibly wonderful place. Thank you for what you do. My girl is improving every day since her therapies started. Gysel is so nice with my girl and professional at the same time ... so loving all and kind ... thanks
Experiencia fantástica: This is a great facility. The therapists as well as the owners are compassionate, friendly, caring, and i just can not say enough about the wonderful care given to each and every patient. it is unfortunate that in this day and age of social media, that out of every thousand patients, that have a great experience, have raved how much help the clinic has given to their child, that there is always going to be that ONE person who no matter how much you try you can not please them. And what's even worse than that is that they bad mouth and blast the clinic, make up fake profiles and say bad things without ever telling the WHOLE truth. There are always 2 sides to every situation. I have myself, sat in the waiting room, heard a mother yelling and screaming at the staff because SHE ALWAYS COMES LATE FOR HER APPOINTMENTS, OR DOES NOT EVEN SHOW UP and when she finally did show up there was not a spot open for her child so she started blasting the clinic with bad reviews. Too bad there isn't a personal site to blast those parents for being the person that they are. I would highly recommend Kids S.P.OT. without a doubt.
Experiencia negativa: And the only reason y I give them a 1 star is because my son got sick n I had to cancel his appointment and the lady told meh they got a policy where u miss a appointment they want take hym any more n that I have to find a home therapy as if my insurance cover that n I was so mad that my child ain’t get a change to get his therapy done it was just a waste of my tyme ❗️❗️❗️
Experiencia positiva: Este es un lugar donde se dan terapias de habla y ocupacionales Hay un personal muy amplio y variado con terapistas de diferentes edades Muchos niños pero la atención es muy buena
Experiencia negativa: This place is a waste of time. I go once a week for 30 min, my drive there is longer. How is a child supposed to gain anything from that kind of therapy? They claimed it was all my insurance allowed. I called my insurance and they said they were approved for as many sessions as needed. I called my primary doctor, they said it was up to KIDS spot. If you’re going to lie to my face at least be good at it. It’s always hectic in this office and you never know who you will get. I switched offices and they allow 5 sessions an hour each and they are the NICEST office in Broward.
Experiencia negativa: This place in not good they lie
Deja tu opinión sobre Kids SPOT:
Kids SPOT aparece en los siguientes listados:
Otros centros de fisioterapia que podrían interesarte
Florida Balance Centers, Inc Acupuncture Integrative Medicine
Emerald Hills Physical Therapy
Lighthouse Pilates & Physical Therapy
Broward Medical and Rehab
Premier Total Healthcare, Inc.
Achieve Therapy Inc
Memorial Outpatient Rehab Center
Golfcrest HealthCARE Center
Hollywood Sports Rehab & Chiropractic
Icon Medical Centers
Action Physical Therapy in Hollywood
Añade tu centro de fisioterapia a nuestro directorio de forma gratuita
Si gestionas una clínica de fisio y quieres aparecer en nuestra guía, envíanos la información de tu empresa y podrás aparecer de forma totalmente gratuita.