Pleasant Hill Health and Rehabilitation Center

Experiencia negativa: Plain and simple don't use this facility

Experiencia fantástica: i admitted my dad here for LTC and i have never been happier with the care he gets. he’s smiling again and he’s always so clean. they make sure he is not left soaked and soiled. the staff is amazing! love love all of the nurses and aids that takes care of him.

Experiencia fantástica: i admitted my dad here for LTC and i have never been happier with the care he gets. he’s smiling again and he’s always so clean. they make sure he is not left soaked and soiled. the staff is amazing! love love all of the nurses and aids that takes care of him.

Experiencia fantástica: The staff here always so good with my mother and accommodating to the family. This facility is improving and takes care of their patients with the utmost respect.

Experiencia fantástica: The staff here always so good with my mother and accommodating to the family. This facility is improving and takes care of their patients with the utmost respect.

Experiencia fantástica: Best place I've ever Stayed. The staff was the most caring and helpful on every position. From aides, nurses to physical trainers. If I ever need to go back I will ONLY chose this place.

Experiencia negativa: Absolutely horrible care. If I could it would be a -100 stars! Would not call ambulance per request. In just 4 days time they almost killed my Gma. Do not use this dirty facility with incompetent yet cocky employees. All positive reviews are from their employees trying to boost rating.

Experiencia fantástica: Staff was very kind and helpful while my father in law was there .

Experiencia positiva: My mom only stayed there for a few days. The facility needs updating but staff were nice. Staff seems to enjoy their job and all worked well together. I would use them again.

Experiencia positiva: They were nothing but helpful and supportive of my dad who had a stroke at the end of June. Every time I would visit him I would ask if they're taking care of him and he would say "yes, they're taking good care of me" until he passed on October 19th. They were also very supportive of me and helped me whenever I needed it. The head/charge nurse even cried with me and gave me a big hug on Wednesday after dad passed. I would recommend this place after my experience there. The only issue I had was the miscommunication between the hospitals and the center to get him to his appointments.

Experiencia fantástica: I love working here, it is so much fun and the staff is amazing. No matter how hard times are for everyone we all pick each other up and keep going with a smile on our face!

Experiencia fantástica: Best facility I’ve worked in by far I’ve worked in, well kept, staff is amazing, residents are all very friendly and considerate

Experiencia fantástica: Great nurses!

Experiencia fantástica: I really like my job it's a great place to work and staff is always friendly

Experiencia fantástica: I absolutely love working here! We have such a dedicated staff who go above and beyond to make sure our residents have the care they deserve. We truly are a family here.

Experiencia fantástica: The staff is so friendly and helpful here! The residents are happy and well taken care of. The staff pays attention to details to ensure the health and safety of each resident to help them receive the best quality of life possible!

Experiencia fantástica: iv work there for 28 years and the has been great and the staff is wonder ful and there is teamwork. among the staff and i enjoy taking care of the residents. Also my late husband worked there as a cna took rehab and said to me if I had to be in a long term care center which he was it woul be there and that is where I put him

Experiencia fantástica: I work at Pleasant Hill Health and Rehab Center. I am so proud to be part of an amazing team. The turn around and changes that have been made are enormous! Pleasant Hill Health and Rehab has made so many new changes, including management. Bringing a sense of belonging and company culture has been one of the things I have wanted for a long time. The personal development our staff and residents have accrued during my time at Pleasant Hill, has not only allowed me to grow, but also our facility. We have had an amazing time bringing out more ethics to not only our staff, but most importantly to our residents. Our home in Pleasant Hill, is their home. We are contributing to a bigger purpose, and understanding, on a daily basics where our residents and staff are appreciated and vital to sustaining an amazing quality of life! I’m very lucky to be apart of such an amazing team!

Experiencia fantástica: My dad came to Pleasant Hill Health and Rehab in 2017, when he broke his hip. Mom had both hips replaced previous to this, so they were both admitted to this facility that year. They were able to stay with one another, in the same room. Dad was thrilled about this. Being the oldest child in the family, I was involved with a lot of their needs, so I visited them quite often, to the point that the staff teased me that I might as well apply and work here! I applied and have been working here a few years now. I feel like part of a big family here! I love the residents! It is a lot of hard work that we do, but we all work together as a team, to accomplish the many needs of this home. And it is so worth it, to me, to hear the residents call out to me, hello, (in the mornings) or goodbye, (in the evenings)...or say I love you, to me. It makes my job feel worthwhile.

Experiencia fantástica: Great small town nursing home atmosphere!

Experiencia negativa: Please do not put your loved one in this disgusting facility. My mom had handprints left on her and staff could not explain why. They had a mouse infestation so bad that her recliner got eaten up. Everything my mom owned got stolen. They lost her teeth twice and when I told the social worker she brought in someone else teeth stuck them in her mouth and said oh these don't fit.i went to visit in the evening and my mom was laying in bed without a sheet, on plastic, soaked from her waist down. There is only 1 cna working the dementia unit. There have been numerous administrator's because no one stays. There turn over rate is horrible. I could continue on and on but I think this is enough to tell you you shouldn't put your loved one here. I have called state 3 times but nothing has changed.

Experiencia negativa: My aunt was moved here recently, into the memory care wing, and I am used to phoning her every 2 or 3 weeks. I have called her here twice, and it takes a very long time to get the person on the phone because apparently, the residents do not get a phone in their rooms! So, not only did it take a long time to get her on the phone, butpeople were rudely talking loudly RIGHT OVER HER, like she wasn't even there! She couldn't hear a word I said! Why can residents not receive calls in the privacy of their own rooms? I have never heard of a nursing center that doesn't have phones in the rooms! Now, I am terribly worried about where my aunt is living. Please, angels, watch over her! UPDATE Oct. 2021 I called again, to wish my aunt a happy birthday, and the phone situation has not improved. I am about ready to fly out there and see for myself what's going on. I am very alarmed! My fears have NOT been allayed. I called back to TRY to talk to the nurse in the memory ward, but after holding for 26 minutes, they just hung up on me!! NOW I AM REALLY ALARMED!! Called the administration of the place, and they were rude. They refused to even tell me whether the employees there are vaccinated for Covid! I am going to start calling senators and representatives until I get some answers!

Experiencia negativa: Employees are leaving good reviews. Check out this facility's state survey if you want the truth. Its bad. If you care about your family, don't go here.

Experiencia fantástica: 5 out of 5 TO THE DON WHO WORKS AT THIS FACILITY AND THIS IS WHY: My review on you: I have worked with the don their and throughout everything that woman is the definition of a awesome don one day i went into her office so stressed (not job related) but that woman spoke life into my soul. I would consider going back there!! She is awesome so WHOEVER this person "anonymous anonymous" is I wish u well karma is horrid so tread lightly because u have just messed a true angel!!

Experiencia fantástica: Great and caring place to send your loved one. Staff is kind and now under new administration. Come see for yourself, you won't be disappointed.

Experiencia positiva: All my involvements with this facility and social services have always been very helpful and informative. The social worker has always gone over and above my expectations when dealing with others, whether family or residents!

Experiencia fantástica: Great and caring place to send your loved one. Staff is kind and now under new administration. Come see for yourself, you won't be disappointed. Staff is very helpful!

Experiencia negativa: Terrible, terrible, terrible. Neglect of our loved ones should never be acceptable. Nurses don't assess the residents. Leave them to sit in their own filth unless you beg them to provide care. Director of Nursing Kim is rude, short, and believes your loved one somehow "belongs" to her. Stage 5 Alzheimer patient not bathed for over a month because they said "he is an adult and he can refuse care." Performing no skin care on him resulted in skin ulcers, sores, and seeping wounds that they never as much take time to put a bandaid on. Nursing staff OFTEN yell at my 85 year old grandma who is the wife of the resident and tell her if she hasa problem with the way he is treated, she can just get outor they would kick her out. Now she is in fear of asking anything of the nurses because she thinks either she or her husband will be punished as a result of her asking. Male evening nurse named Joe is verbally abusive, rude, and threatens patients and family members if they question him in any way. When grandma asked for a copy of grandpa's medical records he yelled "NO, I'm not giving that to you!" As an RN for 20 years I am in complete shock and embarrased for these employees who claim to be part of my beloved profession of nursing. I would NEVER in a million years speak to a patient or a family member the way the staff here do. It seems to be the culture that is promoted here, and it is strongly modeled by the director of nursing. She is also arrogant, confrontational, argumentative, cold hearted and supports her staff acting this way. She, as well as most of the staff are VERY intimidated by anyone with knowledge, especially medical education. They were offended when they found out I was an RN and were at the nurses station trying to look up my state nurses license. As my grandmother walked out that evening, they told her they had looked me up online and I was lying and they didn't believe I was an RN. How about you spend some of that time you are using sitting at the computer looking me up to actually do some basic hygeine care with your patients? Unbelievable! The level of incompetence at this facility is absolutely STAGGERING. I beg you, do not put anyone you love in this facility unless you are purposely wanting them to die of neglect and be regularly mistreated. Consider yourself forewarned. This place should be shut down.

Experiencia negativa: Not a safe place for any residents. Nurse patient ratio 60 to 1. Facility needs to be closed.

Experiencia fantástica: awesome place and staff.

Experiencia negativa: Do not choose this place. Alzheimer's unit is awful not but one aid per all 10 pt.they watch themselves. New admin is a snotty womem.the pt Are not given what they deserve.my mother has fallen two many times.they have no Voice we must speak up and out for them.if one nurse is in bathroom helping one pt.who is watching over others. Themselves. That is so wrong I have seen Family members totally remove their loved ones find a better place

Experiencia fantástica: What a wonderful facility. We explored many other options. Found the nursing staff here to be kind and considerate. Whenever we had a question it was answered quickly and professionally . No one wants to make this choice for A loved one in their family. But if you're needing help caring for that person this is that place...

Experiencia negativa: worst home ever do not send your love ones here they abuse and neglect them. there are understaffed. there is no proper care done with the residents and they are left to sit in filth