Direct Orthopedic Care - Las Colinas

Experiencia fantástica: Great. Very knowledgeable and helpful.

Experiencia fantástica: Great care from the DOC on O’Conner in Las Colinas! Ethan, the Radiology Techs and front desk staff are friendly and knowledgeable. They asked probing questions and listened to my responses and concerns. I’m very pleased with the service and outcome of my fractured wrist.

Experiencia fantástica: Quick service. Thorough evaluation and management by the provider. Would definitely come back here if needed

Experiencia fantástica: I was seen quickly upon arrival. The techs and the PA were very courteous and concerned about the pain I was experiencing I left with medication and a plan to get me back healthy again.

Experiencia fantástica: My experience was excellent. Everyone in the office are so welcoming and caring. They really understand and care that you could be in pain and treat you with tender care. I would highly recommend this orthopedic clinic.

Experiencia fantástica: I recently visited an orthopedic clinic and had an excellent experience. From the moment I walked in, the staff was welcoming and professional. The waiting area was clean and comfortable, which made the short wait time even more pleasant. The doctor was incredibly knowledgeable and took the time to listen to my concerns. They explained my condition clearly and laid out a comprehensive treatment plan. I felt reassured and confident in their expertise. Overall, the care I received was top-notch. The staff's friendliness and the doctor's thorough approach made my visit a positive one. I would highly recommend this orthopedic clinic to anyone in need of specialized care.

Experiencia fantástica: Great Dr with knowledge, and most important, patience of listening... His crew is wonderful as well. They all are s o nice and sweet.

Experiencia fantástica: Dr. Evan was awesome! The office staff is very friendly and helpful. It was great we could be seen on Saturday! Soft cast and crutches for our ball player, however, we are hopeful that this will mend his knee!

Experiencia fantástica: After the sign in things went smoothly.

Experiencia fantástica: My time spent with the staff and appointments was excellent.

Experiencia fantástica: It was great! Exceeded my expectations. Sign in took few minutes, X-ray and the Doctor was knowledgeable, professional and friendly, it was a long good consultation. He explained the X-rays and all my options. He performed ultrasound of my knees. I am happy with the results. I am glad I found them on Google and took my chances.

Experiencia fantástica: Kind staffs and doctors. We also appreciate their availability, including weekends, which is very helpful for sudden injuries.

Experiencia fantástica: Brandi was knowledgeable , thorough and very pleasant. Front staff and x-ray tech were very friendly and helpful.

Experiencia fantástica: Such awesome staff so welcoming and knowledgeable. Don't change a thing I love them all to pieces

Experiencia fantástica: I terribly hurt myself (again) and needed a specialist for an accurate diagnosis. I was able to get in the very day for an appointment and x-rays that I called for help with minimal waiting. I was so surprised to find this clinic that provided care immediately and efficiently! I saw Evan Hendriks, PA-C who was experienced and I felt very knowledgable. They also set me up with an MRI, PT and a pain specialist if needed! Excellent!!!

Experiencia fantástica: Excellent. The staff was great. Doctor explained what my problem was and started me on the correct path to resolving my knee problem.

Experiencia fantástica: Dr. Grantham and staff are excellent. The customer service is second to none!

Experiencia fantástica: Very pleasent & did not waste my time.

Experiencia fantástica: This review for both my husband and I who saw dr Evan at same time for two different issues. He was very personable making a few jokes to ease the tension, he professional and extremely helpful throughout the entire process We have never had anyone take such good care of us by explaining x ray results and how best to take care of our issues. Five stars is not enough to express our thanks to him!!!! Blake was nice and professional at check in and Gina was very personal and helpful as well taking time to explain how my husband can use his walking boot. Highly recommend this place !!!thanks for all.

Experiencia fantástica: Very satisfied from beginning to end.

Experiencia fantástica: I originally had an appointment at the Carrollton location. However, I was 20 minutes late and they had to reschedule my appointment. Fortunately, I asked if I could go to the Irving location to get x-rays and a follow-up on my broken wrist. They were able to see me the same day, took x-rays and the PT was very thorough on how my procedure was going. Would definitely recommend DOC @ Irving.

Experiencia negativa: Absolutely horrible experience. Came in with a suspected ruptured Achilles that happened about an hour before, crippled by pain. No one cared. Eventually found out this place isn’t remotely set up for fresh injuries as they don’t have or prescribe painkillers, just over the counter stuff. After 20 minutes of waiting- lying on the ground with my leg elevated on a bench because they couldn’t/wouldn’t do anything to help - we finally asked how long it would be. I was indifferently told “there are a few people ahead of you so it will be a while.” Keep in mind no one else was there with an acute injury. Seems like they could have told us immediately we were at the wrong clinic, or even pretended to care. We left and got actual treatment nearby.

Experiencia fantástica: Fantastic visit and dedication by staff. Easy process and great care.

Experiencia fantástica: Dr Grantham, Naomi and entire staff are amazing

Experiencia fantástica: I went to the wrong place, but they easily adjusted and attended to my case. Everyone was so friendly and thorough. I feel like I’m in good hands.

Experiencia fantástica: Very attentive, kind staff. Overall, they made me feel like an actual patient instead of just another number. 10/10, would recommend to my friends/family.

Experiencia positiva: My X-ray tech was very good and so was Evan the PA. He was very thorough with his exam, but the wait to get seen was 2 hours & I had an appointment!

Experiencia fantástica: Great care! The staff is very friendly and welcoming. The services are also affordable, making it accessible for everyone. Highly recommend!

Experiencia fantástica: This doctor office was so great explained everything understood what he was saying the ER put me in a boot but i didn’t realize that boot was the problem! Got a new boot and it is going to work much better and help me get around better! If you can’t walk it sucks so try another boot the boot make the difference!!

Experiencia fantástica: Felt like they took their time and were very thorough.

Experiencia fantástica: Awesome staff and medical personnel. They really went above and beyond. Way more than my last Dr.

Experiencia fantástica: Received excellent service from front desk, X-ray and medical services. Thank you. So appreciated.

Experiencia fantástica: This facility is excellent. The medical care, hospitality, and professional knowledge are over the top. Thanks for taking care of my needs today.

Experiencia fantástica: Incredibly kind staff for a very scary experience.

Experiencia fantástica: Very good and informative consultation about my ruptured Achilles tendon. The staff were knowledgeable and efficient and treated me very well. Update : less than one week after my initial visit, I had repair surgery performed on my left Achilles tendon. Everything was very well organised, the surgery (with a general anaesthetic!) was at 7:30am and I was discharged at 9:48am. It hurts, but they gave me some good medication and even some post-op Scooby Snacks! Could not have gone better. Update: my splint was removed on July 30. All was well and my stitches were taken out. The student who was accompanying Dr Grantham was kind enough to take these photos. I am now back in the protective boot and I can put weight on my left foot again. Hurrah!

Experiencia fantástica: Staff was great doctor explained everything to me that I needed to know about my issue he perform the procedure with care and explaining everything as he did the procedure very professional yes he's gonna be my doctor orthopedic doctor from now on.thank you for everything

Experiencia fantástica: Evan was really detailed and thorough when assessing my 10yr old daughter’s knee. He made her laugh, and talked to her about her sport. He seems to be really good with kids! I appreciate the time he took to make her feel comfortable, and understand the next steps in the healing process.

Experiencia fantástica: The service was excellent. The staff members were friendly and efficient.

Experiencia positiva: PA Evan Hendriks and the radiologist were very kind, patient with me and really listened to me about my current hip injury and offered a few solutions. However, their site says they “prescribe pain relievers” which is misleading!! They DO NOT prescribe pain killers, which is what I need temporarily to function at work. I told the doctor I had tried a muscle relaxer prescribed by my PA, but it didn’t work and made me too groggy. Feel I wasted $475 for nothing. All they did was prescribe me a different muscle relaxer, which will not help.

Experiencia fantástica: Great experience with Dr Grantham completing the knee surgery and with the DOC Irving PT team afterwards. Flexible hours for this location are a big plus.

Experiencia fantástica: Evan and staff were wonderful and caring. Evan explained everything thoroughly and was very knowledgeable.

Experiencia fantástica: In town for a soccer tournament and son gets injured later in the day Thursday. We went to DOC at 5:30 pm and were seen, xrayed, and casted and finished by 7 pm. The entire staff was so professional, empathetic and kind. They presented multiple options based on our life situations and explained the risks/benefits of each. He was wrapped up and ready to play the next day. Evan, the PA was extremely knowledgeable and professional.

Experiencia fantástica: Staff was friendly and responsive. The doctor was very detailed, thorough and took his time to explain everything with care. I’m glad i found them and would highly recommend Dr. Hendricks and this clinic.

Experiencia fantástica: Detailed, nice Dr, technician, reception, through. So thankful.

Experiencia fantástica: Staff very nice. The Doctor was very informative.

Experiencia fantástica: Evan was a very pleasant and knowledgeable provider.

Experiencia positiva: PA was nice but had to wait 25 minutes past appointment time and the x-ray tech was rude and rushing me. Actually said she had to go fast because they are behind schedule. Would go back but the assistants need some bed side manner classes and they need to have better time management

Experiencia fantástica: First time here. I didn't have an appointment, but they were still able to see me. Staff was friendly, professional, and thorough in doing their best to find out what was causing my pain. They explained my options an I got an injection in my hip (feeling better already) and am going to schedule some PT. I highly recommend this place!

Experiencia fantástica: Appointment was on time and the doctor spent a lot of time explaining the situation. Great staff and facility also!

Experiencia fantástica: I am sold took time to explain my options really impressed

Experiencia fantástica: The staff was great! The doctors were super sweet and did a great job explaining my son’s injury. They are very kid friendly. My son was very comfortable with everyone. We drove all the way from Mesquite and it was worth it!

Experiencia fantástica: Patient care was awesome and explained us throughly about the do and don't.

Experiencia fantástica: Highly recommend! Everyone with D O C staff has done an excellent job. From first visit, surgery and therapy are very professional. Dr. Grantham has the Midas touch.

Experiencia fantástica: Everyone was very nice and I really like Evan!

Experiencia fantástica: The team was very friendly, compassionate, and treated me with care. They answered my questions patiently and clearly. I'm beyond grateful to have found them. Thank you!

Experiencia fantástica: I love that this place exists. Not only do I send my own patients there, but My daughter and I have both been patients there. The care is excellent and they’re very upfront about the cost So there are no surprises. The provider Evan is great and knowledgeable. He spends time explaining your diagnosis as well as a clear treatment plan recommendation.

Experiencia fantástica: Evan was great. He gave us all the time we needed and his explanations were clear.

Experiencia fantástica: Fast, compassionate care. Very clean rooms! Not a long wait to be treated.

Experiencia fantástica: Complicated break handled excellently. No wait time and whole staff were super kind and helpful. Great job.

Experiencia fantástica: I came in there crying and really in pain they really took good care and were so professional we need more places like this they really were good

Experiencia fantástica: My visit was phenomenal I am so glad I choose to come DOC. Everyone was saying it was carpal

Experiencia fantástica: Dr. Jessie was awesome! She explained my issue and how to treat it. The X-ray tech (forgot her name) was wonderful and the lady at the front desk was wonderful as well. In and out in an hour. I highly recommend DOC!

Experiencia fantástica: Everyone was very professional, kind, and very knowledgeable. They were thorough and answered all my questions.

Experiencia fantástica: Jesse was awesome talking me through what she saw and what she recommended. Great first experience with DOC!

Experiencia fantástica: Everything with DOC is outstanding. You’re welcome from front door to exam room. They ensure you have clear understanding of everything. Evan is best!! Thank you all!

Experiencia fantástica: Evan was very thorough in pinpointing my rib injury and actually analyzing my x rays. I was impressed.

Experiencia fantástica: Friendly staff was concerned about my medical issue and great care. Definitely would go back.

Experiencia fantástica: An Exceptional Orthopedic Doctor Visit! I recently had the pleasure of visiting this clinic, and I must say, it was an exceptional experience. From the moment I entered the clinic to the conclusion of my appointment, I felt well taken care of and confident in the expertise of the medical professionals. Upon entering the clinic, I was immediately greeted by friendly staff who made me feel welcome. The waiting area was clean, comfortable, and had a calming ambiance. The efficient check-in process ensured minimal waiting time, which was greatly appreciated. The orthopedic doctor I consulted with was highly knowledgeable and professional. They took the time to listen attentively to my concerns and asked detailed questions to fully understand my medical history. Their expertise shone through as they explained my condition in a clear and concise manner, ensuring I fully understood the diagnosis and treatment options available to me. I would highly recommend this orthopedic doctor to anyone seeking reliable and comprehensive orthopedic care.

Experiencia fantástica: DOC is absolutely amazing! They have been taking care of my family for years and I highly recommend them. Evan Richards PA is super informative and friendly! You can tell the whole staff cares!

Experiencia fantástica: Dr Grantham is awesome. The office is professional and attentive to patients. A welcome change from other doctors offices.

Experiencia fantástica: Super helpful and knowledgeable about Ehlers Danlos Syndrome! Dr Evan Hendricks is very specific and does a great job of explaining complicated things super simply. He used a lot of pictures off google to show me what he thought was going on and when I said I couldn’t afford an mri, worked with me to figure out a plan for therapy and rehabilitation. The X-ray tech was also amazing!! I should’ve asked her name but I can confirm she had sparkly crocs and her initials were AF. She was super chill and patient while I rambled about my symptoms and was able to figure out what she needed to X-ray. Very friendly and knowledgeable, highly recommended!

Experiencia negativa: Waited over 2 hour. PA didn’t know how to use sono machine. Could not identify body parts , wanted to treat me without a conclusive diagnosis. Did sonó scan twice then went to check with supervisor came back to tell me she needed to repeat sonogram. At that point I left. U fortunately I paid 50 dollar copay. Bad experience. Front desk and x ray staff were nice

Experiencia fantástica: Awesome experience, from front desk to x-ray tech to doc. Great job you all.

Experiencia fantástica: This was my first visit and I will say that the staff was very friendly and informative. The Dr I saw was also very kind and informative and really listened to my concerns. I would recommend this office .

Experiencia fantástica: I really enjoyed the visit great receptionist and nurses and of course the Dr.he has time to explain the problem the way you can understand. And answers all questions you have Doctors in big cities have to many patients, and try to see as many as they can and cuz of that dont have time to explain, THANK YOU FOR YOUR SERVICE A FLOWER FOR THE NURSES AND RECEPTIONIST ANS SMILE FOR THE Doctor.

Experiencia negativa: I had an appointment for ortho, I saw they are in IN-NETWORK for my insurance and made an appointment. When I went on appointment time they said they are not In-Network of my insurance. They are lying about insurance to get cash. Once I reported to my insurance care I got a call back from DOC saying I’m covered.

Experiencia fantástica: A+ experience here! I fell & couldn't get up and being in so much pain, knew I had to get an x-ray on my hip. This was on our snowday Monday yet they were open thank goodness. My x-ray tech, Alicia was so kind and caring. Then Doctor Evan gave me the bad news that indeed I broke my hip. He took a lot of time explaining my exact condition, including showing me and my sister my x-ray on a big screen monitor. I completely trusted their diagnosis even though it was my first time there and went directly to a nearby emergency room as they recommended and had surgery the very next morning. Kind, competent and caring all around. Wort every penny out of my pocket since my insurance didn't cover this practice. Thank you all so very much!

Experiencia fantástica: I had such a positive experience with Dr. Grantham and her staff. They were very professional and helped me navigate my broken wrist. thank you DOC!

Experiencia fantástica: Great customer service. My visit with Evan Hendriks was very professional he gave me several recommendations on what I needed to do to help my ankle heal.

Experiencia fantástica: Very good care. The P.A. (Jessica) was knowledgeable and informative. She explained the purpose behind everything. I loved that she took my personal needs and goals into account when developing my treatment. My x-rays were done fast and the pictures looked really cool!

Experiencia fantástica: Dr.Grantham was Very professional ,has great bedside manners and is very caring .Dr.Gratham knows her expertise and is knowledgeable.The staff was friendly and helpful.It was a very good enjoyable experience. 3-6-24 Hello again.Today was my follow up appt. with Dr. Grantham after rotator cuff surgery.Love her bedside manners.Smart as a whip as usual,very caring and professional. Gave enough time for me to ask questions.Also discussed if any problems arise to call anytime.Eventhough I had to travel to Irving to see her it was worth it.Nice clean place,friendly staff and great professional doctor that knows her business.That is the place you want.Come and try it.You will be pleased.Thanks Doc for all you do.

Experiencia fantástica: My son received wonderful care. The PA Evan Hendriks was very kind and knowledgeable. We highly recommend DOC.

Experiencia positiva: The PA was very helpful and did all he could to assess the situation best as possible. Further testing was needed. The front desk could have called before I made it all the way there only to inform me they couldn’t check my insurance and would be paying out of pocket until they could.

Experiencia fantástica: This is such a great practice. They take time to explain what is going on and really listen to the patient’s concerns.

Experiencia fantástica: Fast, friendly affordable and knowledgeable care. Really great we could see someone over the weekend too!

Experiencia negativa: Had appointment @11:20. I arrived 15min early It is now 12:40 and I am still waiting to see the doctor. Had to cancel my appointment with my endocrinologist. WHATS The point of making an appointment? Oh, They let someone go ahead of me that arrived after me.

Experiencia fantástica: I was totally satisfied from the moment I walk through the door till the time I exited the facility everyone was professional very helpful explain everything to me it was one of the best visits I've had in a long time at a doctor's office. Thanks Ladies!! Merry Christmas

Experiencia fantástica: I have been using D.O.C for years as I am constsantly training and competing in high impact combat sports. The level of care is a cut above everyone else and I have always left their facility being more educated and about my body and injury. Their office is always clean with a very polite and professional staff. 10/10, this is the best place for sports medicine in the area, hands down.

Experiencia fantástica: Amazing place! Everyone was so sweet and efficient with a thorough explanation of my injury and options for recovery process. This is definitely a place that will be my go to for orthopedic care from now on. I'm a very happy camper!

Experiencia negativa: This was my first time visiting this place due to my son's injury. Even though we had to wait for more than couple of hours, I was fine with the visit. However what made me very upset was the fact they ordered imaging and there was a fracture and no one called to relay the result. I had to call 2 days in a row and then they made me pay for a telehealth visit just to tell me the result. To me this is medical neglect especially to a child. I will never go back to this place nor recommend this place.

Experiencia fantástica: All was done in a perfect manner. All questions answered. Had two physicians in the room. I saw the X-rays and the ultrasound and all was explained. Wonderful staff from the time you enter till the time you leave.

Experiencia fantástica: Everyone was great and clinic was busy today. They were efficient as possible. Also very kind and helpful from the front desk to x-ray to be seen by Practitioner.

Experiencia fantástica: We were referred to the DOC by a concierge physician after I severely broke my leg (of course at the time we didn’t know that) late afternoon on Friday, 10/27/23. We were in Addison and because of traffic we arrived at 6 pm which is their closing. We called them to tell them we were on the way and they stayed open and waited for us! We were with them until 7:30 pm on a Friday night! All the staff were wonderful. The PA Jessica McPhee came into the waiting area and started her exam while the receptionist; was taking care of the insurance and setting up the file. The x-ray tech; Andrew was very quick but thorough. The Front receptionist; Melissa stayed late to burn a CD so we could take it with us to the ER. Jessica called the ER to let them know we were on the way & expect the admission. We had to wait for our transport and both Jessica & Melissa insisted on waiting with us! Thank you DOC for the very best care I have ever had!

Experiencia fantástica: Wonderful experience. Very informative and very positive doctor and pa. They’re so nice, very helpful and makes it easier to get the treatment since they’re talking to you and being so warming!

Experiencia fantástica: Love this place. It was easy to book an urgent appointment online and the check in process was quick and efficient. Appointment didn’t take too long either. The staff are all very nice. I highly recommend this place for any orthopedic issues you may have

Experiencia fantástica: Great place! I got an appt fast even though they are walk in as well. Front office was nice and friendly!! Jessie is awesome!!! She made me feel comfortable and did a painless procedure on me, Explaining everything to where I can understand! Thank you for all y’all’s hard work and treatment

Experiencia fantástica: I was very impressed with the care here. The appointment was through and we had plenty of time to ask questions and discuss options.

Experiencia fantástica: Jesse, Melisa, and Andrew did an amazing job seeing my mom. We got in quick and got excellent expert care!!!

Experiencia fantástica: Everybody was great. From the radiology tech to doctor himself. They made sure I was heard and were very gentle. I’d definitely recommend

Experiencia fantástica: Very great experience. Came in crying, left not crying as much. Attentive knowledgeable staff and not a crazy long process. The Ray dude kinda roughed me up but it’s all good. Crutches suck.