Steppin' Up Physical Therapy
Information about Steppin' Up Physical Therapy
46807, Fort Wayne
Opening hours
- sunday: (closed)
- monday: 7h-19h
- tuesday: 7h-19h
- wednesday: 7h-19h
- thursday: 7h-19h
- friday: 7h-16:30
- saturday: (closed)
Welcome to Steppin' Up Physical Therapy in Fort Wayne, IN. You’ll find that no matter why you’ve come through our door, our friendly staff will greet you with a “can-do” attitude. Our motto is, “It’s not a problem.” From scheduling to paperwork to treatment plans, you will find your experience with our clinic refreshingly hospitable. We not only care about your physical ailments, but also about YOU as a person. Step through our door, and you’ll step up to a new level of care. Call Us Today!
Steppin' Up Physical Therapy: Reviews
Fantastic experience: My first appointment with Jorge was great. He was knowledgeable, skilled and very good at explaining things. Compared with my experience with other therapy companies, he was exceptional in understanding Ehlers Danlos and fibromyalgia and working into my treatment. Both Emily and Jorge were compassionate and professional. They understood my overall limitations and were encouraging without discouraging me by pushing too far. I felt I made tremendous progress.
Thank you for the review, Don!
Fantastic experience: Abby and Jorge are amazing to work with and will help you get back to feeling normal again. Allison the receptionist is very sweet and helpful.
Thank you, Annamae, for your wonderful review! Your well-being is our priority, and we look forward to continuing to support your recovery. --Jason
Fantastic experience: I worked with Keshon and had a good experience. I Recommend this place to anyone who would need therapy
Thank you so much for your wonderful review, Sherri! We’re thrilled to hear that you had a great experience, and we appreciate your recommendation. Wishing you continued success on your therapy journey! --Jason
Fantastic experience: Very good experience. I feel stronger and more confident. I worked with Emily and Jorge. I recommend this place to anyone who needs PT.
Thank you, Joan, for your wonderful feedback! We’re thrilled to hear that you feel stronger and more confident after your sessions with Emily and Jorge. Your recommendation means a lot to us! --Jason
Fantastic experience: Very professional, considerate, and shows compassion. Jorge is awesome!! I would recommend him for all my therapy needs. Give tips and motivate to be successful. Very knowledgeable. Thank you again!
Thank you for your kind words, Taya! We're thrilled to hear about your positive experience with Jorge. Your recommendation means a lot to us, and we look forward to continuing to support your therapy journey. --Jason
Fantastic experience: Abby has gone above and beyond by sending a message to us letting us know she'll see us tomorrow at our scheduled appointment. This is a personal added touch of communication. We appreciate her!!!
Above and beyond! Thank you Allison for recognizing the little extras we strive for. Great team there at Calhoun for sure. --Jason
Fantastic experience: Jorge was great with taking care of me. The facility is clean and everyone very friendly. I would highly recommend to anyone that needs physical therapy.
Thank you, Dajuana! We’re thrilled to hear that Jorge and our team provided you with excellent care in a friendly environment. Your recommendation means a lot to us! --Jason
Fantastic experience: Katie was amazing I've never had good luck or an experience with physical therapy but this definitely changed my mind and she did everything to make sure I was able to return to work and keeping up on this i even felt better sooner to be done with my treatment sooner then planned
I am happy to hear that you have a positive physical therapy experience with us, Abraham! --Jason
Fantastic experience: My experience was great I was partnered with Keshawn and he helped me gain ma confidence back. I recommend
Thank you for the recommendation, Cornelius! --Jason
Fantastic experience: My experience at Steppin Up was so different than all the other places I’ve tried all over the US. Jorge and Katie were my favorite to work with because I felt heard! Wow! Heard is huge in today’s world. They were not just professionals but all the staff comes w tons of humor and it feels good to smile today!!! Thank you Steppin up.
I am so glad we could be there to listen to your needs, Fawn! Thank you for the kind words. --Jason
Fantastic experience: Jordan has been exceptional! He took the time to understand me and made therapy enjoyable. I learned a lot. Reception is wonderful at Calhoun as well!!!
So glad you had an enjoyable physical therapy experience, Samantha! --Jason
Fantastic experience: This is the fifth time that I have needed physical therapy in the last 7 years, and the fifth time that I have gone to Steppin' Up on South Calhoun. Once again, I finished therapy ahead of my doctor's expectations, and I'm very happy with where I am just a few months after surgery.
So glad you came back to us, Jane! You are always welcome at our facility. --Jason
Fantastic experience: Jorge is very good therapist I recommend him as a 100 percent therapist this is a very good place to come and get therapy
Glad you had a great experience with Jorge!
Fantastic experience: I've had a few different therapists and everyone of them have been wonderful!
We have an amazing team, Lisa! Thank you for the review. --Jason
Fantastic experience: The Receptionist's were very helpful and the Therapist's were very thorough on my needs to progress my recovery and this is my third time coming here , I have had 2 total knee replacement surgeries and a foot surgery and the Staff is Excellent at what they are doing
Appreciate that, Steve!! -Jason
Fantastic experience: Years later and I’m still talking about stepping up to everyone who has sciatica. I still use techniques they provided and I wish I still lived In the area because I would come once a week just to use that chair they have that stretches you. Amazing facility and team of people! Thank you for all your help and returning my body back to normal!
Wow! Great to read this review. Thank you for taking time to submit that and glad you have found our services helpful. --Jason
Fantastic experience: When I started had very little mobility now I can bend,lift, and stand a little longer than usual without as much pain.Thank you Steppin Up,I'm going to keep coming back. And the receptionist Allison is amazing I just love her,the therapists are patient and kind and always make me feel like I can do it especially Tatiana just love her.
Love it, Michelle! Thank you! -Jason
Fantastic experience: Very helpful. My ankle feels so much better. I can do more. Everyone I worked with was tentative. From front desk to the therapist, they was nice friendly helpful and understanding. All the ones I worked with was Jorge, Keshon, and Katie.
Happy to hear that your ankle feels better, Iesha! --Jason
Fantastic experience: *Update as of Oct 1, 2025* Started another round of PT after spine surgeries number 8 and 9, with the last one being quite extensive. I'm yet again amazed at how caring everyone is. Katie immediately noticed how upright I was able to stand now. She was very cognizant of how early in my recovery I am and wanted to make sure we didn't do anything that would aggravate my incision area. She also was able to give me great options on how to modify any exercises so they wouldn't aggravate my issues further. With the amazing results of the surgeries, and now the care of everyone at steppin up, I'm really beyond excited to see how well I'm going to recover Steppin up has been my go to for therapy for quite some time now. I have had some extensive spinal issues (7 surgeries so far) and preparing for #8 and #9 in July. I came here this time around to get some therapy in before surgery so I had just that much more of a chance of a successful outcome. When it became apparent that therapy was doing more harm than good at this point after only two visits, Stephen took the time to sit down with me and have a discussion about all the possibilities moving forward. He took his time with me and didn't dismiss my concerns and answered any questions I had. After discussing withy surgeon it was decided to quit therapy until after surgery. I do like how Stephen wanted to do what I was comfortable with and didn't push things on me. He helped me make an informed decision I was comfortable with. Keshon was amazing for the two visits I was actually able to complete. He has a great sense of humor and "bedside manner" that motivates and puts you at ease. I have also seen Katie in the past. Another amazing therapist to work with. Everyone knows their stuff, has a great attitude about them that makes steppin up a great atmosphere for your physical therapy needs. Unless something seriously weird happens, this is definitely the only place I will go for my therapy needs. Not to sound too weird, but they almost make you feel like family. Like they genuinely care and aren't just faking it for a paycheck.
Jessica, I appreciate the time you put into writing this review. You have certainly been through a lot an I can see how physical therapy has been very important in your recovery. Also, I absolutely agree that our staff "genuinely care and aren't just faking it for a paycheck." Well said. --Jason
Fantastic experience: Everyone is so kind. I feel very comfortable working out there. My legs are getting so much stronger. I feel so blessed to be able to work with them.
Great Roxanne!! Glad you are feeling so much stronger. Thank you for coming to our Calhoun clinic. --Jason
Fantastic experience: First visit and it was wonderful! Allison checked us in and was very accommodating and helpful. My mother worked with Emily who is knowledgeable, kind, and has an amazing way with people. We have scheduled out two visits a week for the next four and looking forward to every single one of them.
Thank you Allison for that review. Yes, we have a great front desk team as well as great therapsits. Not surprised to hear that Allison and Emily took good care of you. --Jason
Fantastic experience: Jorge and Tatiana were great! They helped me to make substantial progress!
Appreciate the review Daniel! -Jason
Fantastic experience: I’m very happy with the way the therapists are handling my treatment. I think this is a great place to come to for physical rehabilitation. The kindness of the staff and the quality of care from the therapists are awesome!! I’m grateful for the Calhoun St location!!
Yes, I would agree Andrea. We have very kind people there providing quality care.--Jason
Fantastic experience: Absolutely love Steppin Up!! They are awesome to work with you and they take a genuine interest in you and your well being. Loraine and the Calhoun Street office are the best!! Thank you for all your help.
Brenda, thank you for that review! Glad to hear you "love" us--we'll take it! Best of luck to you. --Jason
Fantastic experience: Steppin up on Calhoun has the best staff! Keshon pushed me to get results. Jorge was excellent at explaining why and what will get results. I am so grateful for the team at Steppin up!!!
Jorge and Keshon rock! Thanks Crystal!--Jason
Fantastic experience: My experience with Steppin up has been great and everyone has been super helpful and supportive. . Love my therapist Jordan kieshon and Jorge they are the best
T, thank you for this kind review! We have great folks there at our Calhoun office. --Jason
Fantastic experience: Steppin' Up Physical Therapy on Calhoun has been fantastic. All the staff is wonderful, but especially Jorge and Keshon. I've been well cared for and encouraged. Thank you all for giving me hope of full recovery.
Glad you felt well cared for. We have a great team there. --Jason
Fantastic experience: I feel that therapy did me well and I feel better. I worked with Katie, Abby, and Jorge. I recommend this place to anyone in need of physical therapy.
Thanks Steven. Glad you feel better and would recommend us. Take care! --Jason
Fantastic experience: All the staff is awesome, but I wanna give a special Thank You to Keshon and Abby I really appreciate the time and attention that you 2 gave me!! Great place for PT
Thanks Angelica! Keshon and Abby are great people. Glad you had a good experience. --Jason
Fantastic experience: Stepping Up is a phenomenal place to get physical therapy.The staff is courteous, friendly, kind and professional. They greet you with a smile every time and there is laughter, which I enjoy. The therapists are knowledgeable about the individual treatment plans, targeted stretches and exercises that you need. I like all of the therapists but Keyshon is my favorite. He is knowledgeable, funny, kind, caring and a strong motivator. He listens and pushes me to do what is necessary so I can feel better even when I feel like giving up. The triple combination of compassion, targeted treatment plans and motivation plus a little laughter gives Stepping Up a A+ rating. I recommend Stepping Up on Calhoun St. The facility is convenient and great to have on the Southside of our community. Thank you Stepping Up Physical Therapy and the staff for helping me to get healthier and stronger!!
Robin, thank you!!! You nailed it! Thanks for calling out the key things we try hard to make right about working with people (loving others). Glad you had a great experience with us. --Jason
Fantastic experience: My experience with stepping up therapy was great. Keshon and Katie were very professional and I felt that they both helped me to get better. I would recommend this to anybody whose in need of therapy.
Appreciate that Druanne!! --Jason
Positive experience: 5/23/2025: Each star I give on Google Reviews are awarded to them based off of my experiences and the vibes I get from their Services and so far this place Rocks and I'm very greatful to have Physical Therapist that care enough about my aliments needing to be addressed and its been a really good experience so far but the work schedule I have interfesrs with the times I need to be in therapy so I am forced to sacrifice some time off work to help make these appointments. I wish we could work something out so that I can get the full benefit out of the experience I am receiving from Steppin'Up Physical Therapy. 4/17/2025: A good warm welcome hearted and sincere approach towards my individual therapy and listened to my needs at first but soon turned into an unnecessary headache with my work schedule conflicting with my recommended 2 appointments per week according to the prescription for PhysicalTherapy. I understand that other people were put into the priority list of people to be seen and do feel like I discussed my situation last week prior to my scheduling this week. With no resolution found by a scheduling receptionist and my many pleadings to find two days that would work this week, I was left with no therapy this week. I have to figure out what's wrong with my neck specifically and how to treat my injury to get better and feel better. It's unfortunate that I was told that everything is booked and really tried to find a resolution but according to the receptionist there was none. I'm not sure if this will work out if their cant be any flexibility or at least back to back appointments which even this was out of the question for this week. It really seemed like l would of liked working with the first Physical Therapist she was really nice, respectful, careful and thoughtful about my treatment plan. I wish there was some kind of solution we can figure out so that we can all be happy and I can continue to be a Steppin'Up PT Patient and hopefully someday family if we can make it that far. Well to the nice lady who helped do my first initial assessment and therapy session all in one setting and to the owner Jason you all tried to help work with me and my schedule and I really will miss yall because I felt that it could have been a good start to a good treatment of my pain. Thank you, Steppin'Up and to all the wonderful staff who work at this awesome PT establishment.
I read it all, Jared. Thanks for taking time to post your experience. Sorry that your "work schedule interferes with the times you need." That's a tough one. We are open 7a to 7p, which honestly, is hard to staff, but we try our best to make the schedule flexible. I might have liked to have seen more than 3 stars on your review. I even re-read your post and I'm still not sure why only 3 stars, but that's ok. We will keep trying our best to hire therapists and offer the hours the community needs. Thank you. --Jason
Fantastic experience: I enjoyed going to my appointments! The staff is so friendly & caring! I definitely recommend going here if you're in need of physical therapy.
Thank you for the wonderful review and recommendation, Tonisha! --Jason
Fantastic experience: I feel a lot better than when I first came. I do not have to take pain medication now. I recommend this place to anyone. I'm thankful for Keshon's help
Thank you for the recommendation, Sallie! Glad to hear how you have improved with us. --Jason
Fantastic experience: Went to Steppin Up for my shoulder pain. Jorge and Keshon were professional, sympathetic, and great to work with. I appreciate all the time and concern they put into me as a patient. Thank you, Jorge and Keshon!
Glad to hear that Jorge and Keshon could help with your shoulder pain, Nichole! --Jason
Fantastic experience: I went to Steppin' Up Physical Therapy on S. Calhoun, and it was a great experience. Although I saw Abby and Keshon the most, with progress check-ins with Jorge and Tatiana, all of the staff was amazing. They are respectful, friendly, and easy to talk with. They pushed me to challenge myself, but also encouraged me to listen to my body. I never dreaded going to my appointments. It is a very inviting atmosphere!
Angela, I am happy to hear that you had an enjoyable experience with us! --Jason
Fantastic experience: I got to work with Abby and Sophia at the Calhoun location who were both very encouraging and were creative in exercise that worked for my needs. It was a great experience and helped me heal better than I was able to on my own.
Glad we could help you to heal and make progress, Dessiree! --Jason
Fantastic experience: I had an excellent experience and they do a great job. I worked with Keshon and he helped me make a lot of progress. I recommend Steppin' up to anyone who wants one on one care.
Thanks Darlene! Keshon is a great one. Appreciate the review. -- Jason
Fantastic experience: Love Stepping up and my therapist Jordan A1 service. I’ve been at the same office since I can’t remember I struggle with degenerative arthritis fibromyalgia nerve pain. See I used to weight 384 5’4” and did a lot of damage caring that weight which turned into two total knee replacements I also have a plate in my spine from an accident. Doctor say I’m totally and permanently disabled but I tell you what if it weren’t for stepping up my quality of life would be in the crapper. I may be disabled shoot I may not be able to do the things I used to but in all honesty who can nowadays anyways truly a God send place for me. I’d rather do therapy than use prescription drugs I may not do many things but one thing for sure I am doing and it’s enjoying life while I can thanks Jordan for EVERYTHING and I do mean everything.
Mildred...I loved reading that review. Thank you for posting. But most importantly, I am very happy that your experience with us was better than you anticipated. Whenever you decide to get that right knee done, we'll be rooting for you. -- Jason
Fantastic experience: So this will be a long post. Brooke Waddups. This is my second therapy session with her and she is THE BEST IN THE WHOLE THERAPY WORLD. Not only is she a great therapist she has a lovely personality, spirit, beautiful and she cares for your well being getting back to regular activities, she is a jewel. We have come to know each other very well throughout my knee replacement 12/2017 and 7/2018/ to 08/15/2018 for my right shoulder (torn rotary cuff tear). When I came this time I could not move my neck or arm. She is a miracle work. She as taken care of my mom and know my dad who is a amputee . I would not dare go anywhere else for my Therapy. If you our in a position of needing your life back as far as therapy Please Please call Stepping Up Therapy from the front to the back ITS AMAZING. THEY make sure you do what your suppose to do. Love you Brooke W and Stepping Up Staff. YOU ROCK. Well I am back again. I had my left knee done 2023. Brooke Murphy did Miracle work. I was having allot of health issues this time. COVID, hospital visit but we finally where able to get it done. Octo 2024. I woke on September 30th. Could not move my neck or my back. They RUSHED ME TO the HOSPITAL. Lots of doctors and test. Diagnosis 3 pinched nerves in my neck and back. Very painful in the hospital a WHOLE MONTH. All doctors stated THERAPY. Story will be continued. Brooke Murphy.
Enjoyed reading this! Thank you. - Jason
Fantastic experience: I am so happy I went to the sage bluff location, from my first appointment everything was professional and everyone was kind. Nathan did my first appointment to find what we needed to work on and he was very patient. I worked the most with Adam and Evie with my appointments. Adam was very encouraging and helpful, Evie shared childhood memories with me along with her sister (I don’t remember her name they were both super kind.).I’d also like to say Daniela at the front desk was extremely helpful, knew my name, and remembered small details that made the experience feel more personal. Overall the staff was OUTSTANDING! They genuinely care for their patients and their lives. I went for a few months and I can finally work without being restricted to my bed the rest of the day and I can sit for long car rides without wanting to rip my spine out. I highly recommend this business and this location specifically!
Thank you Vik. Sounds like you have been through a lot, but I'm thankful you had a great experience with our team at Sage Bluff. Appreciate the review. --Jason
Fantastic experience: I am very happy and satisfied with my experience at steppin up therapy!!!! They are friendly, clean and thorough... Tatiana was very nice and she helped me a lot ☺️
Thanks Maliela! Glad you had a good experience at our Calhoun clinic. Yep, we like Tatiana, too! --Jason
Fantastic experience: Tatiana was wonderful. In the beginning she was very informative about which muscles were causing my problem and what muscles we would be strengthening. She was very attentive while I was doing my exercises making sure I was doing them properly and if I wasn’t, working with me till I would get it right. Brooke was also very good. The whole staff, in fact, is very friendly and knowledgeable from the front desk throughout the whole staff. I highly recommend steppin up, especially the Calhoun location
Thank you Shannon! Yep, we like Tatiana too. ;). Glad you had a great experience at our Calhoun office. Stay well! --Jason
Fantastic experience: Everyone is super nice. However, I worked directly with Abby. I came in thinking I was never going to get better.. however I am starting to get better slowly but surely. Working with her is always an adventure. She’s super funny, kind, and always pushes you to do your very best each and every time. She’s makes me look forward to coming to therapy.
Abby is great! She has a surprising sense of humor that you might not expect from that small-framed gal. And yes, she will push you where needed as well. Thanks for the review and glad you are getting better. --Jason
Fantastic experience: My husband is a patient of Steppin' Up and he really likes the therapists and the treatment he receives. Would recommend them to anyone looking for some therapy.
Christy, glad your husband is enjoying therapy there at Calhoun. Thank you submitting a review. --Jason
Fantastic experience: I went in due to my right hip giving me grief. It affected my work and life in general. I went twice a week for several weeks and my hip pain gradually went away. They also gave me papers on ways to continue stretches for it. The people that worked with me were really friendly and nice to be around. Thanks stepping up physical therapy workers!
Glad you are doing better, Leo. Bet you feel like you made some friends there. :) --Jason
Fantastic experience: Of all the physical therapy places I have been to this is honestly the best. Welcoming and supportive people I have ever met they are definitely here for their clients. Thank you for all you do it definitely doesn’t go unnoticed.
Loved reading this! We do truly care. It's true. Appreciate you recognizing that within your review. --Jason
Fantastic experience: I love coming here. From the front staff, the PTs, PTA and tech's they treat you like family at the Calhoun St clinic. They work you hard but make it so much fun you don't even realize how much you are doing. It's a great friendly upbeat place that will get you better and make you want to come back anytime you need physical therapy. I always feel better every time I leave. Jorge and Brooke are very encouraging but will challenge yo and aren't afraid to change things up. They incorporated different types of activities so you aren't doing the same thing each visit. You are worked with on a one on one basis every day from start to finish and you don't get that from many places, if you do it is not to the extent you get here. Stepping Up has a wide variety of equipment available that can be easily adapted to accommodate very small children to individuals who are over 7 feet. If you want to get better and have fun while you do then Steppin Up is the place for you.
Thanks Gretchen!
Fantastic experience: This physical therapy center went past my expectations and my physical therapist Jordan Tait went above and beyond to try and help ease my pain! I'd definitely use steppin' up for your physical therapy needs!
Thanks Zach! Jordan is a great therapist (and person). Glad we exceeded your expectations and thank you for using Steppin' Up. --Jason
Fantastic experience: I went to Steppin' Up Physical Therapy on S. Calhoun, Fort Wayne, and it was a great experience. Although I saw Keshon the most, I also had Stephen, Brooke, and Abby, and was very pleased with the way I was treated, and the therapy I received. They are respectful, friendly, and easy to talk with. They will push you to do your best, but are also mindful when you have a bad day. I also found the office staff (sorry, I forgot their names) friendly and easy to work with arranging appointments, checking in, etc. It has a really nice atmosphere. If I need therapy again, I will definitely go back there.
Great write-up Greg! Thank you for taking the time to tell us about your positive experience. Stay well!! --Jason
Fantastic experience: Not much to say but they are great!! They look out for your needs and make sure that you are comfortable and willing to answer any question. Working with just more than one therapist, was great and exciting. They show more concern of what to focus on and help in every way. Keyshon, Brook, Katie, Abby and Steven were great to work with. A couple of the trainers like Connor and I can’t think of the other young man are very good at what they know and is not afraid of stepping up and going for what they know. Darlene Farr
Happy to hear about your good experience there at Calhoun, Darlene! Thanks for posting. --Jason
Fantastic experience: Steppin' Up really helped me manage my pain from a pinched nerve. After just a few weeks of regular appointments, the pain was pretty much non-existent. I worked primarily with Brooke and had a couple of sessions with Stephen. Both therapists were very supportive, knowledgeable, and patient. They were able to demonstrate the exercises clearly. Each therapist offered massages which further helped loosening my muscles. It should be noted that at least one therapist at Steppin' Up is fluent in Spanish. They are aware of the needs of their neighborhood. Overall, I can't recommend Steppin' Up enough. They are providing an essential medical service in a area of Fort Wayne that has a dearth of health facilities.
You know what Gabe? We put our very first office in that area for that reason (Fairfield Ave., 2004). I studied Spanish and lived in Mexico for a bit. Out of that came the desire to be able to adequately serve the growing Hispanic community in Fort Wayne. Thanks for noticing and I'm glad your pinched nerve is better. --Jason
Fantastic experience: I am extremely happy with the care given by the theraphist at Steppin' Up Physical Therapy. The listen to your concerns and guide you thur the whole journey to recovery. If i ever need Physical Therapy again, i will returning to Steppin Up again and again and again.
Thanks Yolanda. Glad you felt listened to and had a successful recovery journey at our Calhoun location.--Jason
Fantastic experience: This place is fantastic. I can't thank Jordan and Stephen enough for getting my back and neck feeling better after my accident. Jordan, Stephen and the whole staff on Calhoun St are so friendly and really care about the health and well being of their clients. Thank you!
Thanks Brian. Wonderful to hear you reference our Calhoun office as "fantastic." I would have to agree. --Jason
Fantastic experience: Nice, Clean, Friendly environment. Attentive to your needs and listen to your feedback. You may not always have the same tech each time due to their individual schedules, but you don't notice the difference. They are all the same focusing on your needs. They are very knowledgeable and dedicated to help anyway they can to get you back on track. I went to their Calhoun office but I'm sure this experience runs throughout all their facilities. I highly recommend.
Kim, this was a great review to read. I like all the highlights you pointed out. Very observant. Thank you. We take pride in our team, our facilities, and getting to work with people like you. --Jason
Fantastic experience: Steppin up, Calhoun St infuses positivity into everything they do, from the time you are greeted at the front desk until you leave. Not just some days, EVERY day. I came for PT after a knee replacement and anticipated my visits knowing Jorge, my Physical Therapist would challenge and encourage me right through to recovery. When Stephen and Lauren led a session or two, they were great too. I highly recommend this place and know exactly where I will go if I need PT again.
You know it's a great atmosphere if you actually look forward to coming to therapy after a knee replacement! Thanks for sharing! --Jason
Fantastic experience: I appreciate the effort from Jorge and Keshon. I feel a lot stronger and more motivated to keep staying healthy. I recommend Steppin Up at Calhoun to anyone. I do not regret coming
Estella, appreciate the review. --Jason
Fantastic experience: I was happy with my experience here in therapy. I mainly worked with Keshon and he helped me achieve my goals. I recommend Steppin Up to anyone who needs therapy - Earlean B
Earlean, thanks for that review. Keshon is an asset here for sure. --Jason
Fantastic experience: From check-in to check-out, a very positive experience. Runs smoothly and on time, and everyone is very friendly. Jorge and Lauren took great care of me and, in a very short time, my pain and restricted movement all but disappeared. The PTs here stay at your side during every minute of your appointment. Thank you for your excellent care!
I like all the key points you listed (positive, on time, smooth operation, friendly...and the therapist stays at your side every minute of your appointment). These are the things we rehearse. This is our culture. Appreciate your review. --Jason
Negative experience: My experience with the staff was great. I want to recognize Pamela at the front reception desk. She was very nice, personable, and always had a kind word to say. She always had a bright smile and could make my day!! Emily, Vanessa were the main staff that worked on my back and neck. They were wonderful. The dry needle therapy helped relieve the pain I was having. I recommend the South facility to all!!
Thanks Maria! Looks like you might have forgotten to click the number of stars??
Fantastic experience: Although I have been going to Calhoun Center for a few years now off and on I must say that the staff there is simply amazing. They will answer all your questions and if they don't know they will find out for you. They listen and make sure to attend to your needs. They all have gone the extra mile from my numerous times here. I have just about worked with every staff member. But let's not over look the front reception area the staff there is top tier never a bad day always polite and helpful.
Crystal'Lee yes!!! Our front desk team there understands hospitality. I bet you've never seen them "cranky" a single time you have come in. Thanks for this review. Appreciate it. --Jason
Fantastic experience: I highly recommend Steppin Up Physical Therapy on South Calhoun Fort Wayne for anyone who needs Physical Therapy! From the time you enter and interact with Jackie, the front desk recetionist to the therapists your visit will be positive with a very comfortable environment. Jorge was very knowledgable with post polio and understood what I needed and would always allow me to dictate what I would be capable or not in PT. I appreciated that so much as I had not always had that in the past in other places. I had Lauren most of my visits and I cannot say enough about her and her encouragement and kindness with every visit! I also had sessions with Brook and Nick and they also would receive a 5 star review for kindness and patience. I love Steppin Up on South Caloun St. They are the absolute best! Even though I had a Steppin Up closer to me and had to drive farther, I would do it all over again. If I ever need PT again I will go there again without any hesitation. They are the best of the best!!!!
Thank you Susie. I loved reading this review. Take care. --Jason
Fantastic experience: My experience at Stepping Up Physical Therapy on Calhoun Street was awesome. My two therapists Jorge and Abby were so patient with me and helpful in recommending exercises that targeted my lower back. This my second round of therapy and I am more flexible and my pain has diminished. I give them 5 stars and recommend Stepping Up Physical Therapy %
Great to read this, Latasha. Thank you for choosing Steppin' Up for your therapy needs. --Jason
Fantastic experience: I have the best experience with Katie Melcher.very nice and does A very good job. If anyone is an need of physical therapy go to Steppin'Up on Rudisill ask for Katie you won't be sorry. Thank you.
Andrea, yep, Katie is great. Glad you had a good experience at our Calhoun clinic. --Jason
Fantastic experience: Amazing people who truly care about you. Sydney is my therapist and she is amazing at her job and friendly and funny. I love the fact that it's one on one. Would definitely recommend coming here. I'm back again. The staff has changed a little bit but the main ones are still there. My current therapist is katie. Jorge is also everyones therapist. Every single one of the staff members are still amazing and friendly. they truly do care about you. Not just physically but you as a person. I will never go to another company. I'm staying with my location because I know them and they know me. I know I will be back again because my conditions are permanent but we do things help me cope. The hours are very convenient for anyones schedule. You cant go wrong with that.100 star rating and 10000% approve.
Dawn, this was fun to read. Yep, staff change over time (they move, have babies and stay home, etc), but our key culture stays the same: Compassion, Hospitality...Results! Glad you have recognized that, even with the new faces. Take care! --Jason
Fantastic experience: I saw significant improvement by working with the professionals at Steppin’ Up Calhoun. Abby especially was professional, knowledgeable, calming, and a great collaborator throughout this healing journey! Abby and others here really listen to your concerns and open up a dialogue with you about how to go about improving each day. Receptionists remembered every patient’s name and were able to sign people in at a quick and encouraging glance! Great place!
Thank you Zachary! We have people who truly care there. --Jason
Fantastic experience: My therapy at stepping up has totally changed my life! After a complicated back surgery with several set backs, Stephen has been able to pull me out of each one. I am so grateful for the experience I have had here. Stephen has been great! I’m nearly in no pain which I didn’t think was possible! He really listens to his patients because he really cares about us. Allison is one of the best receptionist iv’e ever dealt with always so cheerful and accommodating! I highly recommend steppin up therapy as the place to go, they all seem to be very good, but I recommend Stephen Nix, he is wonderful!!
Thanks Dianne! Yes Stephen and Allison are truly caring people (and good at their jobs). Glad to hear that therapy with us "totally changed your life." Wow! Thank you! --Jason
Fantastic experience: I love Steppin Up Physical Therapy! They have helped me so much. I've seen Jarrod (primarily) Keshon, Stephen, and Sophia and they ALL are wonderful! I am hypermobile and have a lot of back issues. I love it here because they do a lot of manual therapy like massage and needling along with strengthening exercises that challenge me. You should definitly come here!
Jennifer, thank you for your review. Great to read these positive comments. --Jason
Fantastic experience: I really appreciated my experience with Steppin Up and working with Sophia. She's professional, friendly and her easy going spirit puts you at ease. On the days I'm in pain or not feeling the best, she's considerate of it and will adjust the exercises accordingly. She's a great asset!
Katina, thank you for posting. We are glad to have Sophia on our team now. Happy to hear you have had a good experience at our Calhoun location. --Jason
Fantastic experience: I was here for my neck and back, and left feeling much better by the time I was done! I enjoyed my time working with Keshon & Brooke who catered the sessions based on how I was feeling. I am very thankful for my time at Steppin' Up !
Thank you JC. Keshon and Brooke are a great couple of therapists and we are happy that you found success working with them. --Jason
Fantastic experience: I’ve been seeing Jordan at Steppin’ Up on Calhoun St since August, after a work related injury to my shoulder and bicep. My diagnosis was vague, and it was inconclusive about what exactly was wrong with it. He kept up with it despite the frustration, till I finally had surgery a few weeks ago. Now we’re doing mostly passive exercise. I would highly recommend Jordan to anyone. He’s gentle but we’ve worked hard, and he’s very caring. All the staff I’ve encountered are also great. I love the way they interact with each other! The facility is always clean and they play good music too!
Thank you so much for your kind words, Ann! We're thrilled to hear about your positive experience with our team. Your recovery journey is important to us, and we're here to support you every step of the way. Wishing you continued healing!
Fantastic experience: Katie and crew are the best! My shoulder feels about 80% better, which is important for my everyday life, and especially work! I particularly love the shoulder massage afterward! ☺
Betsy, thanks for the review. Best of luck with that shoulder and I hope it is 100% better soon. --Jason
Fantastic experience: I worked with a few different therapists but mainly Lindee. They were all amazing and accommodating. Very kind, knowledgeable, and adjusted my treatment plan to match my needs week to week. They’re my go to for physical therapy!
Hey Holly! Happy to read this. Thank you for taking the time to post about your experience. Hopefully we won't need to see you again but glad to hear we are your "go to for physical therapy"--Jason
Fantastic experience: From the moment that I stepped in the door at Steppin'Up on Calhoun I felt like welcomed and seen. Everyone is so professional but also very relational. Brooke was thorough and listened to what I was feeling. She addressed the problem, gave me exercises to work on brought relief. I had sent her a copy of an MRI that I had done and she called to see if we needed to cover it before the next appoint. I give Steppin'Up an A+
Thanks Pat! Glad you felt "welcomed and seen". That's a big deal. Appreciate the review and good luck to you. --Jason
Fantastic experience: Keshon was a great instructor he explained all my exercises to me excellent and got me back going well.I will refer my family and friends to Steppin up in the near future. Thanks Jorge and the rest of the Steppin up team for your dedication to your clients.
Wow! Thank you! Referring your friends and family to us pretty much sums up how you feel. Greatly appreciate that! --Jason
Fantastic experience: Great trainers. They are really focused on patient care and recovery. All questions were answered and staff was very casual but yet professional and empathetic and supportive. I felt very improved with my recovery.
Dwilette, thank for posting. Yep, casual and professional. Good description. --Jason
Fantastic experience: I had my first appointment and my therapist was Brooke had a wonderful job. Very knowledgeable and thorough. Very confident that I’ll come out of this doing a lot better. I definitely recommend this company.
Thank you, Matt, for your kind words! We're thrilled to hear that you had a positive experience with Brooke and feel confident about your recovery. Your recommendation means a lot to us, and we look forward to supporting you on your journey to better health!
Fantastic experience: My mother was provided excellent care. From the moment we entered the facility we were always greeted and attended by the friendly receptionist. The entire team was great, Lindsey and Brooke were very attentive and patient with my Mom and offered helpful instructions to me to assist my mother with home care. I would highly recommend the facility to anyone in need of PT.
Thanks for the encouraging review and glad your family's experience with us was great! -- Jason
Fantastic experience: This place exceeded my expectations. This was a last resort for me and I feel 100% and I've been recommending this place to anyone. I worked with Brooke P and Jorge and they did a great job. My confidence in myself is now skyhigh with their help. Thank you
Thank you so much for your kind words, Polly! We're thrilled to hear that your experience exceeded your expectations and that you feel confident in your progress. We appreciate your recommendations!
Fantastic experience: Hey I had surgery on my right knee and had to get physical therapy. I heard good things about stepping up and they were right! I worked with Abby and she was amazing I actually looked forward to going to pt. She was fun and bubbly which made the experience so much better!
Thank you, Wes, for your wonderful review! We're thrilled to hear about your positive experience and that you looked forward to your sessions. Wishing you continued progress on your recovery!
Fantastic experience: I had a great help from Jorge, Keshon, and a couple others when I had to switch last minute appointments. Jorge and Keshon made sure I was able to get my knee close to back how it was moving before knee surgery. They went above and beyond and they were easy to talk to and very professional! Hopefully no more surgeries for me but if something were to happen I’ll definitely come back to Steppin’ Up!
Thank you for your kind words, Antonio! We're thrilled to hear that the team was able to assist you effectively. Your progress is our priority, and we look forward to supporting you in the future if needed!
Fantastic experience: Great place to go for physical therapy. All of the staff are super friendly and helpful. I worked with Brooke and Stephen for my therapy. They gave me great care and showed me a bunch of stretches and exercises to improve my condition. I feel a lot better thanks to their care.
Thank you so much for your kind words, Elizabeth! We're thrilled to hear that you had a positive experience. It's wonderful to know that their care has made a difference in your recovery. We look forward to seeing you again!
Fantastic experience: I am so happy I chose Steppin' Up for my physical therapy. They have been wonderful and truly care about my recovery. I have worked with a few therapists, and they are ALL phenomenal. Brooke P. really cared about my goals and she helped me reached them.
Thank you so much for your kind words, Danielle! We're thrilled to hear that you had a positive experience and that our team were able to support your recovery. Your goals are our priority, and we appreciate you choosing us for your physical therapy needs!
Fantastic experience: I would definitely recommend this place to anyone who needs physical therapy! I had the pleasure of working with Brooke! You can tell that she genuinely enjoys what she does but not only that you can tell she is invested in your experience! She was very throughout and explained why I did what I did! My back feels so much better than when I first started here!
Thank you so much for your kind words, Celina! We're thrilled to hear that your experience was positive and that your back is feeling better. We appreciate your recommendation and look forward to continuing to support your recovery journey!
Fantastic experience: Steppin up was great. Emily, (my physical therapist) was very supportive and fun to be around. All while being worked and pushed, she made the atmosphere very comfortable. She provided exercises for home and as for the exercises i did at the clinic, i could definitely feel my legs building more strength. Emily is the flipping best. I got a free t-shirt too.
Thank you, Didi, for your wonderful review! We're thrilled to hear that you had such a positive experience and that you felt supported throughout your therapy. Your progress and comfort are our top priorities, and we're glad you enjoyed your time with us. We appreciate your feedback!
Fantastic experience: Staff members were very attentive, nice, courteous, and very helpful with my care the main one I dealt with was "Brooke" congratulations on your engagement! Enjoyed receiving postcard from you about my upcoming surgery on rotator cuff, just hoping I get to have my physical therapy with y'all. The postcard brighten my day up! THANK YOU Location on Calhoun, I was receiving therapy with both knees and back pain been dealing with chronic pain for over 10 years.
Dear Nancy, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. We look forward to supporting you through your recovery process. Wishing you all the best for your upcoming surgery!
Fantastic experience: I am incredibly greatful and pleased with the service I received !!! The receptionists were friendly and professional and the care I received from my therapists was tailored made just for me. I truly felt they had my best interest at heart, and to them (JORGE & JORDAN) I say THANK YOU!! ❤️
Thank you so much for your kind words, Kyra! We're thrilled to hear that you felt well cared for by our team. Your satisfaction is our priority, and we look forward to continuing to support your healing journey!
Fantastic experience: The staff here is SUPER! Super friendly, super nice, and super at their jobs! I recovered in less time than most from my rotator cuff surgeries. Kind, patient, and knowledgeable, you can not go wrong by visiting this location for your therapy needs! Shout out to Jordan! Thank you again, sir!
Thank you so much for your kind words, Michael! We're thrilled to hear about your positive experience and speedy recovery. We look forward to seeing you again!
Fantastic experience: Excellent experience! Brooke Murphy and her team were instrumental in my post-op recovery from traumatic rotator cuff surgery and torn bicep repair. Brooke is an extremely knowledgeable and adaptable physical therapist who always looks for ways to ensure successful patient outcomes. I am very pleased with Brooke and her team at the Calhoun Office location. Highly recommend!
Thank you, Gary, for your wonderful feedback! We're thrilled to hear that the team have made such a positive impact on your recovery. Your recommendation means a lot to us!
Fantastic experience: Keshon and Jorge were the absolute best. Guided me through rehab process with kindness, empathy, encouragement, and humor. I looked forward to PT sessions because I knew I’d leave them better than I started and that I’d have fun doing it! Clinic is also great with scheduling reminders, rescheduling help, and all other needs. Thanks to everyone!
Loved reading this Scott. Thank you for taking the time to write a review. I like that you recognized our efforts at "kindness, empathy, encouragement and humor." Jorge and Keshon are great therapists/people).--Jason
Fantastic experience: I could not be happier than I am. I had to get a Functional Capacity Evaluation for my doctor to give my lawyer a letter of support so I can go for disability (again). Jordan did my FCE today and, while uncomfortable at times, it was as fast as he could make it without too much pain. The staff was amazing and kind and friendly too. Great location and great Brand name!
Thanks Eliza. I like that you recognized that our team is "amazing and kind and friendly." I completely agree.--Jason
Fantastic experience: Love getting my Physical Therapy with Jorge! All the staff are cautious of my limitations and kind with me. The office staff at this office are very easy and workable with appt times. Always courteous and patient with us
Thank you, Jacquelyn, for your wonderful feedback! We're thrilled to hear that you enjoy your sessions and that our staff is meeting your needs. Your comfort and progress are our top priorities!
Fantastic experience: I had a great experience at therapy here. I worked with Keshon and Jorge and they helped out a lot. They did a good job of explaining what to expect after surgery. I recommend this place to anyone who needs therapy.
Thank you, David, for your wonderful feedback! Your recommendation means a lot to us!
Fantastic experience: Jorge and Lauren were fantastic for helping get my neck back into shape and eliminating my occipital nerve issues. Would highly recommend them both and definitely would return.
Thank you so much for your kind words! We're glad we could help with your neck and nerve issues. Your recommendation means a lot to us, and we look forward to seeing you again!
Fantastic experience: Steppin’ Up has been my go to physical therapy group the past couple of years. They have given excellent care through knee surgery and re-current neck and shoulder issues from an old injury. My last bout of neck and shoulder tension was in the very capable hands of Jorge and Lauren.
Thank you so much for your kind words, Marsha! We're thrilled to hear about your positive experiences.
Fantastic experience: Thank you Brooke Murphy and Keshon Thomas for the excellent treatment. but the atmosphere of kindness and joy ministered to my spirit and helped my knee heal emotionally as well. It was a blessing for me to have worked through my therapy with all of the staff!”
Thank you, Christopher, for your kind words! We're thrilled to hear that the team made such a positive impact on your therapy experience. Wishing you continued healing and happiness!
Fantastic experience: I had an amazing experience here Nideo, Jorge, and Brooke did an amazing job helping me go from wheel chair to using a Cain, to walking without any aid. In addition Lauren saved my moms life when they noticed she had a blood clot in her leg. Trinity was extremely helpful helping with the after care with ice, heat, and tens unit. I wouldn’t be able to walk if it weren’t for them!!! Thank you all you have no idea how much I appreciate you all.
Thank you so much for your kind words, Nicholas! We're thrilled to hear about your progress and are grateful to have been part of your journey to recovery. Your appreciation means the world to our team, and we are here to support you every step of the way!
Fantastic experience: I really enjoy the entire staff at this location they are friendly and very helpful. My physical therapist Lauren has done an amazing job helping me reach my goals and motivates me to keep going. Couldn’t do it without this team of good people.
Thank you so much for your kind words, Jolie! We're thrilled to hear that you're enjoying your time with our team and making great progress. Your motivation and dedication truly inspire us all!
Fantastic experience: I selected Steppin’ Up to regain strength in my hand after a worker’s comp injury. I had 6 sessions with Jordan and I was immediately encouraged by his confidence in my recovery. He tailored a series of exercises to go through during our twice weekly sessions and then gave me additional guidance for strength building exercises to do at home. Breaking my dominant hand was frustrating, especially since it slowed me down in my day to day work. But Jordan encouraged me to push through and now I’m nearly back to my normal performance levels.
Thank you, Randy, for your kind words! We're thrilled to hear about your progress during your recovery. Wishing you continued strength and success as you return to your normal activities!
Fantastic experience: My doctor suggested me trying out SUPT and I did. My initial visit for the eval was with a Therapist named Brooke, she was amazing. Her bedside manner was great. Hopefully, the rest of my sessions will go as well.
Thank you, Sharon, for your kind words! We're thrilled to hear that you had a positive experience during your evaluation. We look forward to supporting you in your healing journey during your upcoming sessions.
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