Steppin' Up Physical Therapy
Información sobre Steppin' Up Physical Therapy
46825, Fort Wayne
Horario de apertura
- Domingo: (closed)
- Lunes: 7h-19h
- Martes: 7h-19h
- Miércoles: 7h-19h
- Jueves: 7h-19h
- Viernes: 7h-16:30
- Sábado: (closed)
Welcome to Steppin' Up Physical Therapy in Fort Wayne, IN. You’ll find that no matter why you’ve come through our door, our friendly staff will greet you with a “can-do” attitude. Our motto is, “It’s not a problem.” From scheduling to paperwork to treatment plans, you will find your experience with our clinic refreshingly hospitable. We not only care about your physical ailments, but also about YOU as a person. Step through our door, and you’ll step up to a new level of care. Call Us Today!
Steppin' Up Physical Therapy: Opiniones
Experiencia fantástica: I am a previous and current client at Steppin" Up PT. There is not one bad thing that I can say about them. I recently hurt my upper back and neck and when my ortho doc told me to get PT, I said when can I start? And I didn't even think twice about who I was going to. In fact after I left the ortho, I called them right away and they were able to get me the next day. Jen is the upfront staff at this location and there couldn't be a better face you see when you walk in to your appointments. She is the best and I love her! While I was there my 3 pt's that assisted in my recovery were: Nick, Lauren and Emily. Three of my FAVORTIES!! I love that when I go here I multiple people are working on me. They all have something special of their own to give and I really appreciate it! While Lauren didn't get to work with me but a few times this time, I believe she is the heart of the Auburn Rd. location. Emily and Nick were my primary pt's and the both of them are just the best! Emily worked with me during my pt after my knee replacement. Again, she is one of my very favorites to work with. I also wanted to mention Chase, he is a tech going to school while working there and I have to say he is the kindest person I have met in a long time. I'm proud of him and wish him the best in the future. I'm happy that I've been released, but sad that I will not be seeing my people weekly.
Happy to hear we could help you after your knee replacement, Sparkles! Keep going!
Experiencia fantástica: My therapy experience was awesome. Isabella, Ashley and Maddy, and of course, Jen, made my time at Steppin Up beneficial, helpful, and worth the hardwork. The attention of the therapist and the individual plan made the hard work doable. Great people! Thank you...
Happy to hear your experience with us was awesome, Diana!
Experiencia fantástica: I highly recommend this place for your therapy. The staff is amazing, so kind and caring. A big Thank you to Ashley and Katelyn for all your support and helping me heal ❤️
Thank you so much for your kind words, Paula! We’re thrilled to hear that you had a positive experience and that Ashley and Katelyn were able to support you on your healing journey. We appreciate your recommendation! --Jason
Experiencia fantástica: I went to Steppin' Up on Auburn Road for physical therapy and had a great experience. All of the staff I encountered were friendly and professional. Ashley was an incredibly knowledgeable and attentive PT. I highly trusting this team with your PT needs.
Thank you, Justin, for your wonderful review! We're thrilled to hear that you had such a positive experience with our team, especially with Ashley. Your trust means a lot to us, and we look forward to continuing to support your physical therapy journey. --Jason
Experiencia fantástica: I have been going to the Auburn Rd location in Fort Wayne IN and they are a top notch, highly recommended, patient-centered physical therapy health care facility!
Thank you, Steve, for your kind words! We're thrilled to hear that you've had a positive experience. Your feedback motivates us to continue providing patient-centered care. We appreciate your recommendation!m --Jason
Experiencia fantástica: I have had very positive experiences with the Therapists at Steppin' Up Physical Therapy. The whole staff was professional and positive in their interactions with me, and the results of the therapy were very helpful! I would highly recommend this service!
Appreciate those kind words Sharon! -- Jason
Experiencia fantástica: My husband Paul's experience at Steppin' Up Physical Therapy was exceptional. Lauren was great! We made a lot of progress reducing his shoulder pain. I would refer Lauren in a heartbeat.
Thank you, Julia, for your kind words! We're thrilled to hear about Paul’s progress and that Lauren made such a positive impact on his recovery. Your recommendation means a lot to us! --Jason
Experiencia fantástica: My experience at Steppin’ Up Physical Therapy was all positive. The receptionist always made me feel like my presence was important. Both Nick and Emily worked hard to help me reach my goals. Most of my therapy was with Emily. She varied my exercises to keep me engaged and progressing toward my goals while being careful to not push me beyond what I was capable of safely doing. Overall a very positive experience.
Thank you, Helen, for your kind words! We're glad to hear that you feel supported in your journey towards improvement. Your comfort is our priority, and we look forward to continuing to assist you. --Jason
Experiencia fantástica: I highly recommend Steppin' Up Physical Therapy. The entire staff is pleasant, knowledgeable & presents a true desire to help you get back to your healthy self. I go to the Auburn Rd location and I have to say, it is one of the cleanest facilities I've seen. You can tell they all take pride in what they do.
Thank you so much for your kind words, Melissa! We're thrilled to hear that you had a positive experience at our Auburn Rd location and that our team made a difference in your recovery. Your feedback motivates us to continue providing the best care possible. --Jason
Experiencia fantástica: Steppin’up is great! Every PT knows exactly what to do! They are efficient and friendly and just want to help us. Highly recommend!
Thank you so much for your kind words, Mary! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us! --Jason
Experiencia positiva: My experience has been very good so far. We haven't completely eliminated the issue that brought me here, but we've made great progress.
Thanks Tim! I hope we can help you "completely eliminate the issue" that brought you here soon. --Jason
Experiencia fantástica: Great facility and staff...very well run. Lorah and everyone of the staff went out of there way to help me....
Thank you, Eugene, for your kind words! We're thrilled to hear that you had a positive experience with Lorah and our team. --Jason
Experiencia fantástica: I went to Steppin' Up therapy for dull pain in my hip. This wasn't a major issue, but I was starting to not be able to do everything I wanted to do without pain. I was greeted warmly by Bree at the front desk. She scheduled all my appointments with just 2 therapists. I saw Nick PT and Isabel PTA. They were both great is helping me find exercises I could do to stretch and strengthen the muscles around my hip. They talked with me about my hip, but also my life and family. They were both so friendly and caring. I went from pain about 75% of the time to just some ache with certain movements in 5 weeks. I feel like I have a good set of exercises that should help me continue to get stronger and more active. I'm 47 years young. Update: Three years later, I continue to do the exercises when my hip starts to ache and it goes away. I stay active walking and going to the gym.
Happy you have made such great improvement with us, Laurie!
Experiencia fantástica: Hannah and Maddie were exceptionally helpful and knowledgeable. They really helped me through my therapy and made sure I had all the tools and equipment to succeed after my visits were completed. I will continue to work at home but I know that I can always return if I need to. Thanks again Hannah and Maddie!!
Julie, I am happy to hear that Hannah and Maddie could help you through this time. Keep up the exercises at home! --Jason
Experiencia fantástica: Therapists were wonderful to work with, and it was easy to schedule appointments and follow up.
Thank you for this review! I'm glad we could make this journey as easy as possible. --Jason
Experiencia fantástica: Amazing staff! From the front desk to the physical therapists. The only downfall is scheduling with them is a bit tough because they are so busy. So if you have a strict work schedule, it’ll be a little hard to get the times you need.
Thank you for that feedback, Seila. Glad we were able to get you in and help you succeed. --Jason
Experiencia fantástica: great place and people at the Auburn Rd location. Emily and Lauren were my therapists and were great. I learned a lot in each session. They also wrote up exercises for me to do at home. I had balance issues and problems falling 2 or 3 times a day. They saw why and helped me correct my issues. They always gave me funny sayings that made it easier for me when I did my exercises at home. I will have knee replacement soon and will hope to have them do my therapy afterwards. Just got home from 7 weeks in hospital and insurance only covered inhouse therapy. When they drop that, I will go back for out of house therapy with my insurance company,
Appreciate that, Jim. I love getting to work with these people every day. --Jason
Experiencia fantástica: We highly recommend Stepping Up. The staff is wonderful and the owner Jason is awesome.
Hey, Tom! Thank you for those kind words. -- Jason
Experiencia fantástica: Lauren and Emily are the utmost talented and compassionate PT providers, stepping up is a 1st class facility, however it is the people who make it great. If PT is in your life I highly recommend sreppun up and these 2 excellent provider's
That's right, Joseph. It's the people that matter. Thank you for recognizing that about our company. -- Jason
Experiencia fantástica: Lorah and Lauren were absolutely great. Worked hard to make me feel better. I highly recommend anyone at the Auburn office and the office staff so friendly and always knew your name! Kudos to them all.
Thank you Judy! Glad Lorah and Lauren could help you feel better. -- Jason
Experiencia fantástica: My right arm had very little motion with quite a bit of pain because of my rotater cuff. Lauren was able to help me get to almost full mobility with no pain. The exercises and light weight work. Rotater cuff surgery will not be needed thanks to Lauren and the rest of the physical therapists.
David, thank you for those kind words. We are happy to hear that you won't be needing surgery thanks to Lauren and our staff. -- Jason
Experiencia fantástica: The staff and therapists are phenomenal. They take good care of you.
Thank you, Pinki. We love taking care of our patients. -- Jason
Experiencia fantástica: I LOVE the team at Steppin' Up Physical Therapy! They are professional while being personable and always made me feel as if my care was a priority. Emily and Nick were both wonderful to work with! I would recommend Steppin' Up to anyone needing physical therapy and will use them again if needed!
Thank you for that recommendation, Tamala! Emily and Nick really are wonderful to work with. Glad you felt comfortable in our care. -- Jason
Experiencia fantástica: I started 2 weeks before knee replacement surgery with the goal of strengthening and limbering up my leg. The surgery went great. My first session back was better than I was expecting. Lauren assessed my leg's condition while closely watching my pain level. It was an encouraging session and the take-home exercises were just the right ones with the right amount of exercise. I also realized how much Abbi did for me before the surgery in getting ready. I know that it made a difference. The sessions have continued and the staff expertise shows through the challenges with understanding the difficulties. Steppin' Up Physical Therapy is always our choice of therapy businesses. :)
Steve, so happy to read your review and hear that we could help you through this surgery. Glad we could provide exactly what you needed. --Jason
Experiencia fantástica: I worked with 3 different ladies here, all 3 phenomenal. Very understanding and made me feel at ease after my knee replacement.
Thank you, Jessica. Glad we could help you through your knee replacement. --Jason
Experiencia fantástica: I had Achilles surgery eleven years ago to reattach the tendon. Since that time have received Physical Therapy at four clinics in the Fort Wayne area and none compare to Step’N Up. They brought my Achilles back to life and provided compassionate care that focused on all of the issues. I highly recommend Step’N Up.
Glad we could bring your Achilles "back to life," Jeff! So happy to hear about your success with us. --Jason
Experiencia fantástica: Every single one is great from the receptionist to the therapist. All are the best
Thank you, Larry! We have amazing people on our team. --Jason
Experiencia fantástica: I had an amazing experience at Steppin’ Up on Auburn Rd for my knee surgery recovery. The entire team was awesome, and I want to give a SPECIAL THANKS to Lauren Siler and Emily Ludwig. They were incredibly friendly, patient, and supportive throughout my therapy. They helped me recover much faster than I expected, always taking the time to explain the right exercises and pinpoint the exact cause of my Knee pain and Knee lock issues. Their knowledge and care made a huge difference in my progress. I truly appreciate everything they did for me and would highly recommend Steppin’ Up to anyone needing physical therapy. They’re the BEST!!
Thank you for the recommendation, Krishna. Lauren and Emily are amazing, and I am glad to hear they helped you with a fast recovery. --Jason
Experiencia fantástica: It was a good experience. It helped me with my shoulder movements although I still have to see a surgeon.
Glad we could help your shoulder and provide a good experience, Jo Ann. --Jason
Experiencia fantástica: This has been my third time I’ve been to Steppin’Up On Dupont Road over the years for different reasons , all the staff from Office too therapists have been fantastic and Well trained . Being a Senior Citizen, I know I’ll be using them again sometime.
Thank you, Dave! And you are always welcome to come back :) --Jason
Experiencia fantástica: I love this place and the people are always so nice and attentive. I recommend it to everyone! Special thanks to Katelyn and Lorah who took care of me this time around! I've been here off and on for about 3 years for different things and walk away better every time! Thanks to everyone from the front desk to the people that clean and help ice and stuff! If I need you I'll be back! All this at the Auburn Road location!
Appreciate that Joy. Glad we are your "home" for physical therapy.
Experiencia fantástica: Nick and Lorah were both great to work with. They were super friendly and knew what they were doing. The pain in my back has all but disappeared and I am able to do things I wasn't able to do a few months ago.
Christopher, very happy to read your review and find that your physical therapy experience has been what you needed. --Jason
Experiencia fantástica: Katelyn Thatcher is an amazing and caring therapist. I had a wonderful experience at the Auburn Road location, where everyone from the front desk to the therapy room was helpful, professional, and friendly. My doctor referred me to Steppin Up for advanced osteoarthritis in my spine (cartilage damage). I started therapy last July, in a lot of pain, and finished on October 30th. At first, I was skeptical about the results, but sooner than I expected, I began feeling much better. Now I continue doing the exercises at home. Thank you, Steppin Up.
Pedro, Katelyn is a good one! Thankful she was able to help you with physical therapy at our Auburn road location. --Jason
Experiencia fantástica: Hands down the best place for physical therapy! I came to Steppin’ Up Physical Therapy after struggling with sciatica-like symptoms for four months and having minimal relief from chiropractic care. Within just two weeks of working with Lorah and Katelyn, I could finally stand without that sharp, shooting pain down my left leg. After six weeks, I was jogging again and back to my normal activities--something I wasn’t sure would be possible anytime soon. The entire office is clean, welcoming, and professional. The front desk staff greeted me by name every visit, and you can tell everyone there genuinely enjoys what they do. The atmosphere is upbeat, supportive, and personable. I can’t recommend Steppin’ Up Physical Therapy enough to anyone in need of quality, compassionate care. Thank you to the team who gave me my morning walks, and daily life back!
Kianna, this is a very meaningful review. You pointed out many of the key things that we focus on: you are a person, not a number and we treat you like family. We strive to keep the place clean, and our sessions on time. And yes, we work hard to get results though physical therapy. Thank you for this review. --Jason
Experiencia fantástica: As soon as you walk in the door you always get a good experience two ladies at the desk always say hi I like that and Nick is well experience you really knows what he's doing he makes you feel comfortable it's like if you were standing up and he said fall back you know he would catch you
Whoa! I like that analogy of trust for Nick. Yes, Nick is a great physical therapist and a great person. Appreciate this review! --Jason
Experiencia fantástica: I highly recommend ‘Steppin Up’ Physical Therapy. I needed PT due to a medication induced brain injury. My doctor ordered the PT and I was evaluated the first of October. I followed my wonderful therapist, Emily Ludwig’s, directions, and the at-home program she created for me. I adhered to it daily for 30 days. I was reevaluated a month later. In just one month, I feel like I am getting back to my old self after 20 months of suffering. I am so glad I was able to get the help I needed to make these strides. Thank you, Emily and Ashley Smith, for helping me get back on the road to healing. P.S. If your doctor orders PT, I hope you will choose your health and work their programs. It really makes a difference in so many ways.
Thank you for this thorough review. First off, I am sorry you had to suffer so long before starting physical therapy with us. Ashley and Emily are both great therapists and great listeners. Glad you got to work with them. Take care and stay well. --Jason
Experiencia fantástica: Emily and Lauren were great and helped me improve my balance and ability to walk. Though I doubt full recovery may always be a problem I enjoyed working on it with their help. Thank them so much. They were great fun. Though I am no longer going to Steppin' UP I will try to maintain what they taught me,
Thanks for the comments John. Emily and Lauren are a great team. --Jason
Experiencia fantástica: I had a great experience from start to finish. All the people that I dealt with were professional yet down to earth. From Jen at the front desk to Ashley, Hanna and Abbie, I always felt comfortable. I will choose Steppin' Up for any future therapy needs.
Just now seeing this review Vince. Thanks for leaving it. Yes, all those ladies you mentioned are great. Love having them around. --Jason
Experiencia fantástica: Steppin' Up was professional, always on time, very friendly, firm in their guidance, and results oriented. I thank Ashley and Kaitlyn, in particular, for their service.
Thank you John. Yep, Ashley and Kaitlyn are a great team. --Jason
Experiencia fantástica: Isabelle is absolutely amazing! She made physical therapy something I actually looked forward to. She always kept me engaged and laughing through every session, even when the exercises were tough. Isabelle has this great energy that motivates you to push through and do your best — she really knows how to pump you up and make you feel proud of your progress. I always left my appointments happier than when I came in. If you’re looking for a physical therapist who’s not only skilled but also brings positivity and encouragement to every session, Isabelle is the one!
Isabelle rocks! Thanks for pointing that out and glad you had a good experience with physical therapy here. --Jason
Experiencia fantástica: Isabelle and Taylor were the best, very kind and supportive during treatment.
Janae, appreciate the review and mentioning Isabelle and Tayler. Great people. --Jason
Experiencia fantástica: I have had a lot of success going to Steppin up. Have a torn Labrum, and they have been able to calm the pain down through therapy, thank you Abigail and Maddie and Emily
Good to hear that, Jerry. Thanks for posting. --Jason
Experiencia fantástica: Katelyn and Lauren were absolutely amazing!! I couldn't raise my arm up and they worked with me over 6 weeks to get me back to normal. I wish I had called sooner instead of suffering with the shoulder pain and lack of movement for so long! I was noticing relief right away too!
Great to hear Emily! When your shoulder hurts, you quickly realize how much you use your arm. Glad Katelyn and Lauren at our Auburn Road office were able to help you out. Thanks! --Jason
Experiencia fantástica: I've had a very positive experience with the Steppin" Up Team at the Auburn location.They provided me with warmth, kindness, skill, and exceptional care.The support of the team made a significant difference in my healing process and made me comfortable enough to explore different healing modalities. I give a shout out to Nick Skinner, who led me to believe I might do well with a second opinion. His insight resonated with me and led me in a direction I was hesitant to pursue. Thank you Nick. I deeply appreciate the Team and thank you all for your service.
Gail, appreciate the honesty of this review. Nick is a great guy (and physical therapist) and is truly looking out for his patients. Glad to hear you had a positive experience overall. Take care.--Jason
Experiencia fantástica: I had never done PT before but this was a wonderful experience. Lauren helped me feel comfortable and was extremely kind and patient with me throughout my time here. Would recommend across the board.
Glad to hear your first experience with physical therapy was a positive one! Thank you for coming to us.—Jason
Experiencia fantástica: Emily is beyond amazing! Had a great experience at the Auburn Road location. Every person I was involved with was helpful and friendly! Enjoyed seeing Bree at my visits too! Even my rough days when I most definitely didn’t want to do my PT, Emily always made it fun. The one on one help is incredible as well. If you need PT, don’t even give it a second thought. Steppin Up is the place to choose. You won’t regret it. :)
Appreciate that review Kimberly. Thank you! —Jason
Experiencia fantástica: Isabelle Nguyen is an absolute asset to this location! She was so personable, professional, very insightful, and did a great job of educating. Most importantly, she listened to what I was saying and customized my experience for the best results. It’s a fairly modern practice with self scheduling text notifications and quick online bill pay from text links. But they’ve regressed in customer relations. I feel like it’s a big step for some people to graduate. Small token of celebration is always nice. I was sad not to get my T-shirt but maybe something more practical? A lacrosse ball or a can koozie.
A Cline, I appreciate the honest feedback. First, thank you for the kind words about Isabelle and the excellent treatment you received by her. With regard to the graduation t-shirts we used to give, yes, we stopped giving those out a couple years ago. We were spending about $70,000/year on t-shirts gifted to patients. Meanwhile, year over year the insurance mafia either keeps our reimbursement the same or reduces payment (we will receive a 1% payment reduction from Medicare in 2026). In order to continue giving raises to our excellent team members (like Isabelle), we have had to make cuts. Insurance companies are in charge. Steppin' Up PT has not received a "raise" in years from payer sources, yet we continue to give our staff raises in an attempt to keep up with a run-away economy. Hope this helps with the reason for no longer giving graduation gifts. However...your comment about it being "a big step for some people to graduate and a small token of celebration is always nice"...did make me really stop and think. Thank you for that. I will talk with the team on Monday about this. --Jason
Experiencia fantástica: This place is “old school” in the way they interact with their clients. And that is a great thing! They ask questions and listen to your answers. Both from a medical standpoint and from a personal perspective, they are truly wanting to get to know what is going on with regards to your well being. Great service and great people!!!
I really like that description of our approach. "old school" -- yeah, I don't think good, old fashioned manners and communication skills are ever out of style (but they might be becoming more rare). :) --Jason
Experiencia fantástica: Love all the PTs at Steppin Up! They are making me feel better and teaching me new tricks every time I meet with them.
Thanks Andrea! -Jason
Experiencia fantástica: Therapists listened to my concerns first, made a plan of exercises and worked with me to do them correctly. Front office is friendly and run efficiently.
I like your summary: listened well, worked with you, friendly, efficient. Thanks Judy! --Jason
Experiencia fantástica: I’ve been going to Stepping Up for about 10 weeks now, working with PTs Nic and Emily. They are both knowledgeable, very friendly, helpful, and use various techniques (including the Graston Technique that is particularly beneficial for my condition). After my sessions, the muscle gets less tight and I feel better too. I’ll continue going there and highly recommend Stepping Up for PT services.
Thank you Bun, and I am happy to hear that you are finding Nick and Emily helplful. I would describe both of them as calm, kind and smart. You're in good hands. --Jason
Experiencia fantástica: I so appreciate the kind, personalized care provided to me by the PT’s and PTA’s at Steppin’ Up. I felt cared for, listened to, and best of all, my sciatica pain decreased significantly and my activities of daily living increased. A big thank you to all who provided physical therapy to me!
Debbie, I enjoyed reading that. Glad you felt cared for and listened to AND got better. Take care. --Jason
Experiencia fantástica: All the girls that worked with me were great. They showed compassion and cared about my issues and results. I would highly recommend them for all your physical therapy needs
Thanks Deb! Yep, no one is just "punching the clock" there. They truly care and it's evident from the front desk and beyond. Thank you for your comments. --Jason
Experiencia fantástica: The staff is always friendly, patient, and knowledgeable! The front desk staff- Jen and Bri are always so sweet. Lauren is especially great at providing encouragement, teaching stretched and suggestions to help you reach your goals.
Thank you Meg! --Jason
Experiencia fantástica: Tayler and Isabelle were the best! Thank you so much for giving me strength back after having my baby via c-section. Also, thank you so much for being so accommodating with her tagging along with me!
No worries! We like having little munchkins in the clinic with us. Thanks for the kind words. Tayler and Isabelle are great! --Jason
Experiencia fantástica: This is a very nice facility, clean and well organized. The staff is friendly, professional and helpful. Riley is amazing! He listens and is insightful in developing a plan for recovery.His knowledge is top notch!
Thank you for noticing the "little things": a clean, well organized facility. Lot's of work actually goes into that. And yes, most importantly, RILEY ROCKS! Glad you had a good experience with us. --Jason
Experiencia fantástica: Highly recommend! Entire staff was friendly, welcoming and always on point every time I went. Emily and Nick adjusted my PT on how I felt each visit while keeping it fresh and not boring. Made amazing progress there and continuing with the programs they set up for me for after treatment.
Appreciate that Tony! Thank you for coming to us for your therapy needs. --Jason
Experiencia fantástica: I have made great progress for a very mysterious injury that all the PTs never gave up on. They have a way of making you feel like they are your committed team and are respectful and mindful of the allotted time for PT without abruptly ending conversations or rushing my therapy. They NEVER gave up on me when no other medical facility could diagnose what the true cause of my injury was or what therapy would be most effective. I am walking much better and continue to improve with each session. I am very grateful to have such gifted, kind, professional Pts with a sense of humor giving hope and light to recovery.
Karen, thanks for sharing what you have been going through, and I am honest not surprised to hear how "in touch" our therapists are with your needs. Thank you for the testimonial. --Jason
Experiencia fantástica: I greatly value Isabelle and Taylor's skills. They we're a professional fun and educated me on my therapy such as proper technique. I will recommend Steppin Up to anyone who asks for therapy recommendations.
Thank you Cassie for that review. Those two therapists are wonderful gals. --Jason
Experiencia fantástica: It is a wonderful facility. All the therapists are friendly and kind and listen to their patients, which is important. I would recommend them highly to anybody. It’s a place you can relax and And get taken care of in a friendly atmosphere. Emily , Nick, Lauren and Craig they treated me like family fixed my arm after surgery and makes it work better. They did a great job.
Thank you for that kind review, Brad. Glad your experience with us was a good one! --Jason
Experiencia fantástica: Extremely talented and friendly group to work with. Very approachable and had many great conversations all while building back strength after my surgery.
Appreciate the review Daniel. --Jason
Experiencia fantástica: I went into Stepppin Up with back/hip issues and Emily really helped me to be able to move around. She tried various different things to help, and found some treatments/stretches to loosen everything up. I was able to do more and move better without pain. I saw an improvement early on and looked forward to appointments, since I knew I was improving every week. I recommend Emily and Steppin' Up Physical Therapy to anyone who needs it.
Emily is certainly a good one! Thank you Bobby. --Jason
Experiencia fantástica: Staff is very friendly and sincere, Madison and Hanna helped me and were very supportive. Front staff is wonderful and welcoming. I needed help getting balance and strength back and feel like I will succeed. Would highly recommend Stepping up PT and sincerely thank them for all their help.
Thank you Susan! --Jason
Experiencia fantástica: I appreciate their promptness. I never have to wait for my appointment. My two therapists are very kind and friendly. I have already seen an improvement with my issues.
Sorry to just be seeing this review. Appreciate you noticing that we do our best to keep things on time! Take care.--Jason
Experiencia fantástica: I graduated this week from a right knee replacement. Thanks to Lauren, Katelyn and Emily for all their help. They made the therapy very enjoyable. Before you knew it the session was over. We talked back and forth so much I would lose count of my reps. They were very professional but also friendly. It was not just therapy, it was like friends getting together. I know where I will go if I need therapy again. Thank you Ladies.
Bob, sorry I missed this review, but thank you for taking time to leave your comments. I like your comment about "it was like friends getting together." It's true! We greatly enjoy getting to know and help the community that steps through our doors. --Jason
Experiencia fantástica: Steppin up was great starting with the front desk ladies who were always friendly. Lauren did a great job listening and then putting a plan into action for getting me back to where I needed to be. She made sure I could perform the exercises prior to leaving my appointment.
Thank you Nicole! --Jason
Experiencia fantástica: Steppin Up is getting me "back on my feet" after a partial amputation. The care provided is excellent. My therapist's expertise is second to none.
Thanks Mike! Appreciate the review. Sorry to hear about the partial amputation, but glad you are finding excellent care at our Auburn Rd clinic. --Jason
Experiencia fantástica: This place is incredible. I was in extreme sciatica back pain. My mobility was very limited and extremely painful. The girls given the task to help me get on track were Emily, Lauren, and Laurens student assistant Emily. All three of these therapist's knew what to do. I was in therapy for about a month and I am actually more flexible than I used to be thanks to these girls dedication and their instructions. I was willing to do anything to get through this and they put me to work. The other therapists there seem to know their stuff too. If you come here and can get on Laurens or Emily's schedule, you will be thoroughly pleased, I guarantee it.
Glad you're feeling better Allen, and thank you for the kind review. --Jason
Experiencia fantástica: First time I had been at Steppin’ Up Physical Therapy. From stepping in the front door everyone was friendly and nice. The therapists were very helpful in teaching the exercises that I needed. Enjoyed getting to know Nick and Hanna. They were wonderful and soon became my friends! Thank you!
Hey friend! Thanks for the kind words Lynette. Yes, we have great people working here! --Jason
Experiencia fantástica: The staff makes the Physical Therapy effective and gets you back to enjoying your daily activity. Their encouragement and process works. Thank you Hannah, Abbey, and Nick for getting me back to pickleball. Thank you Jennifer for the smile at the reception desk.
Glad to hear you enjoyed your time with us and are back to pickleball. Thanks for the review. --Jason
Experiencia fantástica: The therapists are understanding, attentive, knowledgeable and reassuring. Take time to explain and they put you at ease. I felt very confident with my therapy I received at Stepping Up.
Glad you had a great experience, Judy! --Jason
Experiencia fantástica: This is the third time, in 15 months, that I have needed the services of Steppin-Up Physical Therapy. I saw Steppin-Up’s TV commercials and I really want to try them. My first experience was for a total right shoulder replacement, my second for my back and now my third for a left total shoulder replacement. The left total shoulder replacement was my 13th orthopedic surgery, with that being said, I have been to many different physical therapy offices since 2004. Out of all the different physical therapy practices I have been to; I can honestly say that Steppin-Up is absolutely the BEST of BEST. You walk into their office as a patient, but you leave with new friends who honestly care about your health and well-being. I have never met a more friendly, caring and personal staff than they have at Steppin-Up. The entire staff from Jennifer and Bri at check-in and the PT techs that iced my shoulder after my workout were amazing One very important thing to me that they do is that their therapist stays with you the entire session. They do not start another patient, or have 2 or more patients going at once, it is truly one on one care personalized for just you. Another great thing about Steppin- Up is that they like to keep you to two therapists. They really get to know you that way and can see your progress. In my three different therapy sessions at Steppin-Up, my therapists were Ashley Smith, Craig Van Der Maden and Maddie McClellan. I cannot say enough good about how well I was treated by all three. They genuinely care about your health and progress. They give you the tools to help you at home too. My range of motion on both my shoulders is amazing. Even the other therapists in the practice get to know your name. Jennifer Gearhart and Breana Ervin in the front office are so friendly and were so nice to call if an early appointment were to open up. They explained all the paperwork so thoroughly, which a lot of was able to complete online. Again, I cannot say enough about how well pleased I am with Steppin-Up. I highly recommend them to anyone who needs physical therapy. The best experience ever and I not consider Steppin-Up my family.
Gary, I really enjoyed reading this. Thank you for taking time to post your thoughts. Glad you had a good experience and that your shoulder is coming along well. I will extend your appreciation to Craig and Maddie.—Jason
Experiencia fantástica: I recently went in for therapy on my hip and was extremely satisfied with the therapy I received and how I was treated. From Jen at the front desk to Maddie and Ashley my experience was great. All super nice and easy to work with throughout the process
Thanks for sharing your experience, Jeff. We have a great team there for sure. --Jason
Experiencia fantástica: Madi was amazing. She took time to understand my symptoms and was very thorough in her assessment. She did a great job doing all the exercises at a speed that I was comfortable with. She was able to make all my vertigo symptoms go away and gave me amazing exercises to help retrain my eye/ motor skills. Definitely recommend for anyone suffering from vertigo.
Thank you for the review. Glad you found success with us in treating your vertigo. --Jason
Experiencia fantástica: The best physical therapy in Fort Wayne. Maddie was my therapist for over 3 years, the best along with others! They’re like a big Family. They helped me after many of my Surgeries. Thank you STEPPING UP , Carolyn Allen
Thanks Carolyn! Great to read. Sounds like you've made friends at the same time you've recovered with therapy. Nothing wrong with that! --Jason
Experiencia fantástica: This is great place for Physio therapy. Their therapists are knowledgeable, humble, patient, nice and knows what they are doing. To name few, Nick, Hanna, Brook, Katalyn. Receptionists are very nice too (Bre is so sweet) They even remember your names, which is very cute way to welcome clients.
Thank you Annie! It appears that you remember names well also! --Jason
Experiencia fantástica: Auburn rd steppin up is awesome. I've been to multiple physical therapy places over my time and this one hands down is the best. Everyone there, including the front desk, treat you so kindly. The front desk knew who I was after my first appt. You walk in and they make you feel welcome. I worked with Nick and Hannah and they were both awesome as well. They were so kind and so easy to work with. You can tell they are there to help make you feel better and take care in doing so.
Thanks Jessica! It true! We really do care and we get to make so many new friends as we help people through their recovery. Appreciate the review. --Jason
Experiencia fantástica: I’m progressing really well after having had a hip replaced. I’ve seen several therapists there, each has listened to my progress or concerns and have been extremely helpful. I can highly recommend Steppin’ Up!
Thank you Mark. Glad to hear you are progressing well and enjoying your time with us. --Jason
Experiencia fantástica: Customer service could not be better. Everyone is really nice. I had back and neck pain that slowly got worse over several years. Lauren was able to figure out the problems and explain everything to me. But you have to stick with it and keep doing what they tell you. It took a few months to get rid of years of tight muscles and back pain. I haven't had this much range of motion in a long time.
Great testimonial Joe! Thank you for sharing that. It will help others. --Jason
Experiencia fantástica: Ashley and Katelyn were great working with me. Challenging and teaching me throughout my therapy. All the while being mindful of my pain and patience as I conquered "let's do 30".
"Let's do 30"-LOL Thanks Betty. Yes, Ashley and Katelyn are great therapists (and people). --Jason
Experiencia fantástica: I had seven appointments, all of which I was seen on time. My therapists were knowledgeable and encouraging. I made great progress. From front office staff to therapists, you can’t find a more friendly and professional business.
Thanks Lori! Yep, we do our best to run a tight ship, while still recognizing we are working daily with people, not numbers. Thanks for the review. --Jason
Experiencia fantástica: Everyone at Steppin’ Up was so friendly. I was surprised that after only a few visits the people at the front desk knew my name. Isabelle was so great to work with for PT. She made me feel at ease during every session and I felt like I could be honest with her about my progress or discomfort. Every part about my experience with Steppin’ Up was great! Highly recommend!
"Every part about my experience with Steppin’ Up was great!" WOW! We will take it! Thank you. --Jason
Experiencia fantástica: Steppin’ up was very helpful for me in overcoming some runner’s knee pain. They were very attentive and showed me exercises to build back muscle strength. Now I am running again and I know how to keep getting stronger!
Great to hear you are able to get back to running. Appreciate the review. --Jason
Experiencia fantástica: I highly recommend Steppin’ Up. I injured my knee and had PT at the Auburn Road Location. Jennifer at the front desk was always so pleasant and efficient. Emily L. was my physical therapist - capable and very patient. She worked with me for 2 months on a series of different exercises to improve my knee strength and stability. Although I still have a ways to go, I can now climb stairs again. I accumulated notes on these exercises in a notebook, and can continue knee strengthening at home. Thank you so much Emily!
Henry, thanks for posting about your great experience at our Auburn Road clinic. Yes, our front desk team has great hospitality and you are right, Emily L. is capable and patient. Thanks for the review. --Jason
Experiencia fantástica: I had the honor of working with Maddie and Katelyn at the Auburn Road location. Their Patience and kindness were exemplary. They were informative and respectful, especially when I need extra direction to get the moves down. They respected any sensory requests I had, and did not make me feel like a burden for requesting them. Also, Jen at the front desk was always so helpful. She remembered my preferred time slots and if an opening occurred she kindly called me to see if I wanted to move my appointment. It was beyond stellar Customer service. I felt really taken care of by everyone!
"It was beyond stellar customer service." -- I really enjoyed reading that. Thank you for noticing how intentional we are with being kind to those around us. Appreciate the review. -- Jason
Experiencia fantástica: I have had a couple of issues over the past couple of years that required physical therapy. The team at Steppin' Up did a great job both times. I highly recommend Steppin' Up for your needs. You will not be disappointed.
Dan, thank you!! Means a lot! —Jason
Experiencia fantástica: I would like to express my sincere gratitude to Katelyn and Nick at Steppin' up for their expertise and exceptional care. I had a pretty invasive shoulder surgery that had me overwhelmed with pain, as well as major limitation in movement which had me worried about the recovery process. Katelyn and Nick were incredibly patient, knowledgeable and kept a positive demeanor throughout the entire process. They were precise in explaining various exercises while consistently updating them to match my progress. I highly recommend Steppin' up to help get you back to normal. Everyone is super friendly and make you feel welcome, from the time you're greeted by Brea at the front desk, to the time you leave. I will definitely go back should I find myself in need of physical therapy in the future. Thank you!!
Thank you for the kind review, Brock. Hope your shoulder is doing well. --Jason
Experiencia fantástica: I had reverse shoulder replacement surgery in August. Steppin Up Physical Therapy came highly recommended by friends so I chose them for my PT and am glad I did. I went to both the Georgetown Square and Lahmeyer Rd. locations. Everyone was a pleasure to work with. They were all knowledgeable, personable and professional. I highly recommend them.
Thank you Mike! I enjoyed reading that review. Appreciate the kind words and glad you had a great experience with us. --Jason
Experiencia fantástica: Outstanding team effort. While Nick was my primary therapist, others assisted as well They took me from severe back pain to almost pain free. Thank you so much for all of your great help. Entire team was excellent
Thanks for the review Keith. Glad to hear that Sheila had a good experience with us. --Jason
Experiencia fantástica: I had been experiencing excruciating knee pain and had gone the normal route of seeing an orthopedic specialist (I really respect the practice so will not pan them here) and had gotten no answers though the procedures they tried helped reach my deductible sooner than expected. But the ortho doc recommended Steppin Up. On the FIRST VISIT Ashley pinpointed the cause of my severe pain, created a plan to address it, and started me on path of great pain relief. I have always had great respect for physical therapists, but Steppin Up is way above normal. Ashley and Abby are amazing, and even the crew at the front desk are very friendly and efficient. HIGHLY RECOMMEND Steppin Up for your physical therapy. Trust me, I’ve been to just all Fort Wayne PT providers, and Steppin Up is SUPERIOR in every way!
Michael, sorry that it apparently took me 4 weeks to see this review. I sure enjoyed reading it. Yes, we have great people there at the Auburn Rd clinic (all of our clinics, actually). Hope your knee is still doing well 4 weeks out from therapy now. --Jason
Experiencia fantástica: The best decision I made during my recovery from foot surgery, was doing physical therapy at Steppin’ Up. Katelyn and Nick were phenomenal and the key to my recovery! I split most of my time between them as I went from being in a walking boot, to eventually able to jump (and jog). Knock on wood, I never have to have foot surgery again, but if I did, I’d definitely trust Steppin’ Up with my recovery again.
Thanks Keiquan! Glad your recovery went well. Appreciate the kind words about your time with us, and with Katelyn and Nick specifically. --Jason
Experiencia fantástica: Steppin' Up Physical Therapy Auburn Road has been awesome to work with during my knee replacement rehab. Hanna and Nick have worked hard to get me back on track quickly. All of the goals the Dr had set were accomplished. The whole Steppin' Up Team from Jennifer in the front office to all the PT's are courteous and professional. Thanks for all of your help.
David, thanks for taking time to post this. Continued luck with that knee replacement. --Jason
Experiencia fantástica: Recommended by my surgeon, I met with them and received one-on-one instructions to begin my therapy at home until my surgery. Booking my therapies after the knee replacement surgery was so easy to arrange with them. Very organized, dedicated to proper treatment - I am encouraged that I will be good as new after my program of therapy.
Ronald, looking forward to having you with us after surgery. Glad your pre-op went well. Appreciate you recognizing that we only work on-on-one. Good luck with your surgery.--Jason
Experiencia fantástica: I had a great experience with my physical therapy. I worked mostly with Abby and Nick. I appreciated their supportive attitude and personal attention. The reception staff was friendly and helpful, particularly with initial paperwork and scheduling.
Thanks Erin!
Experiencia fantástica: I would tell anyone to come to Steppin Up for knowledgeable and kind physical therapists. All staff were also very helpful and friendly. Nick and Katelyn helped me learn how to walk and then run again. It was a difficult process, but their skill and kindness made it much easier.
Vaiden! re-learning to walk and then run! Sounds like quite the recovery process. Glad to hear you are doing better. --Jason
Experiencia fantástica: After a total knee replacement on May 17, 2024, I had Madison and Emily as my therapists. They were so great in so many ways. Emily saw me in the beginning at my absolute worst but between Maddie and Emily, by the time my therapy was over, I was skipping, running (slowly) and doing much of what I could do before therapy. In fact, we went on vacation the day after my graduation appointment (9 weeks post op) and I was able to do a 10 station zip line in northern Michigan. I also logged many walking miles (uphill, downhill & flat) and hundreds of steps. Without Steppin Up and my awesome therapists, I wouldn’t be where I am today.
Thanks Vicki!!
Experiencia fantástica: I've used Steppin' Up for two different issues. The back problem was addressed at the Stellhorn/Lahmeyer Rd location. I was given a full work over. It took several visits. Couldn't have asked for better help. The second thing was a shoulder/nerve elbow/nerve issue. I went to Auburn Rd for this. Professional. Great thorough evaluation. She fixed me up! These facilities pass my "better be clean" test. Plus the staff is so friendly and easy to talk with. Take it from me, if you have a problem and need therapy, go to Steppin'Up.
Christopher, thanks! I liked your "better be clean" comment. That is definitely something we are intentional about. Glad to hear you had successful treatment at both our Lahmeyer and Auburn Road offices. --Jason
Experiencia fantástica: The staff is very caring. From the front desk girl to the girls that take you back for therapy. Emily, Madison and Hanna my therapist I have are very helpful to getting back to walking and squatting after my knee replacement. I am so thankful I went to Step n up Physical Therapy. This is my 3rd time going there. Best place.
Thanks Janis! Appreciate you coming to us for your third round--that says that you trust us! Glad to hear you are doing better. --Jason
Experiencia fantástica: I have had the most excellent care. Nick Skinner did a most excellent job. He paid attention to how I was doing things and he was very friendly, and I felt very comfortable with his therapy. He was considerate with my pain, but also pushed me to my limits. My results were just what I wanted. They were excellent thank you, Nick Skinner. I would refer you to all my friends if they needed therapy. Now to mention the front desk. When I enter the office and they say hello to me, I feel that I'm important to them. They are friendly and take care of me efficiently. When I leave the office, they have a smile in their face, and I have a smile in my face and I know everything is OK actually, the whole staff is fantastic
Thank you, Bonnie. I loved reading this review. Yep, Nick and our entire team are just great people. Glad to hear your experience was positive.--Jason
Experiencia fantástica: Lauren has been amazingly kind, patient, and helpful during a lot of difficult times. When I needed to take over a 6 month break to sort out some medical things, she remembered where we left off. Just super awesome experience all around. Highly recommend!!
Great to read! Yes Lauren is a great therapist (and person). —Jason
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